Resume

Sign in

Customer Service Mental Health

Location:
Lorain, OH, 44052
Posted:
March 20, 2018

Contact this candidate

Resume:

Jennifer Blaine

**** *** ****** ***, ******, OH *4052

ac4vdb@r.postjobfree.com

Ph: 440258416

Professional Summary

Goal-oriented, dedicated to high levels of customer satisfaction and meeting aggressive business goals.

Team player. Ambitious with specialized knowledge in community based outreach. Connecting resources for at risk client

facing housing a crisis.

Skills

Personalized Customer Service

Time Management

Ability to use computer software, ms word, power

point and excel.

Skilled working with diverse population.

Trained in Mental Health First Aid as well as Ohio

Benefit Bank Counselor.

Organize and oversee fundraising activities for

agencies programs.

Experience

Valor Home

Answer intake and support line to conduct assessments and provide advocacy and referrals to community

resources.

Participate in community-wide events promoting services.

Complies with agency policies and procedures, federal and state requirements and educational requirements.

Schedule appointments to accommodate clients and ensure efficient use of clients and staffs time.

Send and receive fax messages and emails in a timely manner, photocopy and distribution of administrative

materials.

Assess needs, risks and obstacles applicable to household stability and long-term permanent housing.

Provide liaison between landlord and client to negotiate rent, security deposit and housing lease.

Assist client in developing realistic and achievable housing plans.

Develop a relationship with government agencies, local businesses,landlords,and employers as well as community

referrals for resources

SOARS & OBB certified

Americorps Staff Advocate

Family & Community Services

Answer intake and support line to conduct assessments and provide advocacy and referrals to community

resources.

Participate in community-wide events promoting services.

Complies with agency policies and procedures, federal and state requirements and educational requirements.

Schedule appointments to accommodate clients and ensure efficient use of clients and staffs time.

Send and receive fax messages and emails in a timely manner, photocopy and distribution of administrative

materials.

Assess needs, risks and obstacles applicable to household stability and long-term permanent housing.

Provide liaison between landlord and client to negotiate rent, security deposit and housing lease.

Assist client in developing realistic and achievable housing plans.

Develop a relationship with government agencies, local businesses,landlords,and employers as well as community

referrals for resources.

Customer Service

Chapman's Food Mart

Check to ensure that appropriate changes were made to resolve customers' problems.

Perform personnel activities such as supervising and training employees.

Implemented new supply system.

Controlled operation of the lottery machine and cash registers.

Customer Service

Burger King

Verify that prepared food meets requirements for quality and quantity.

Operated large-volume cooking equipment.

Managed sanitation, health and safety standards in work areas.

Make appropriate changes to resolve customers problems.

Education

GED

Admiral King High School

Hospitality Management

LCCC

Community Service

Goodwill Job Fair-set-up, outreach

Salvation Army-pantry, Christmas distribution

Night Out Against Violence-outreach, promoted and information.

References

Available upon request



Contact this candidate