Engineer Manager

Malta NY

+1-518-***-****

Yue Wang *******@*****.***

* ***** ** ********** ****** experience including 7 years within the semiconductor industry. Drive continuous improvements in system stability and automating system functionality to eliminate toil. Possess detail-oriented problem solving and analytic skills. Led improvement in efficiency and quality of work in past role. Helped drive a 15% increase in customer satisfaction, Improve 24% in MTTD and MTTR. Worked with international teams on troubleshooting and deployment. A proven track record in manufacturing leadership with best in class deliverable goals.

2017 - Present

2016 - 2017

2015 - 2015

2011 - 2014

IT Operation Manager (US)

GLOBALFOUNDRIES

Define, negotiate - SLAs and OLAs

Improve process efficiency and automation

Develop major incident process in both corporate and business environment Drive RCA for global operation team

Lead event management team (OP5 and HP Openview)

Department budget and Contractor PO experience

Application Support Section Manager(CIM Ops)

GLOBALFOUNDRIES

Level 2 - application ownership

Manage 24/7 manufacture application support team

Establish service level agreement between customers and cross-functional teams Escalation management review

Establish key performance indicators and drive incident resolve rate Improved incident management performance by 15%

Project management - ET improvement project

Supervisor/Sr Shift lead (CIM Ops)

GLOBALFOUNDRIES

Project management - EI server migration

Application ownership- APC logic development and troubleshooting Created application training session

Created individual learning plan for individual manufacture applications Document and improved verify procedure

Request migration - UAR to ServiceNow

Principal Technician Factory Automation Engineer (CIM) GLOBALFOUNDRIES

Level 1 - operation support

24/7 operation team with expert knowledge a dozen critical applications Troubleshoot SiView (MES) and Equipment Interface functionality Setup equipment interfaces on Linux server

Summary

Experience

https://www.visualcv.com/9w4nehuo8wm

2010 - 2010

2009 - 2009

Developed and maintained scripts and servers

Debugged equipment, application and server within manufacturing architecture Lead team in quality and quantity incident KPI and request fulfillment Embedded Linux Software Engineer(MMU)

Alltech Medical Systems, LLC

Developed shell program within Real-time Linux

Modular event handling via system interrupt

Hardware/software test and optimization

Senor Network Lab Researcher

Center of Excellence Wireless and Information Technology Created Wireless mesh network communication while minimizing signal to noise ratio Presented final research project at Cewit

Computer2010 Engineering - B.Eng 2005 -

Stony Brook University

Area of focus: Microcontroller/FSM and Linux/programming Set Platform/OS: Microsoft Windows, Linux/Unix, Custom Hardware Application: Google Apps, Microsoft Apps, Servicenow, Splunk Programming Design Methodology, Microcontroller Circuitry, FPGA. Language: Assembly, Basic, C, C++, Java, Perl, MIPS, Shell and VHDL. Shell, SQL

Language: Bilingual - English and Chinese.

ITIL v3 foundation

Education

Technical Skills

Certification

https://www.visualcv.com/9w4nehuo8wm

Contact this candidate