Project Management Human Resources
Resume:
Perla M Rodríguez
**************@*****.***
Skills/Technical Abilities
MS Excel, Access proficiency Self-starter Experience Working With: Fast learner Kronos, Peoplesoft, Taleo, HealthStream Analytical thinking
Familiar with HTML, CSS3, JavaScript, SQL Results oriented
Professional Experience
PARTNERS COMMUNITY PHYSICIANS ORGANIZATION, Somerville, MA Project Specialist 07/18/2016 - Present
Built POI management database in Acess to track users’ requirement completions and process milestones, as well as identify any logistical errors in our process
Wrote macros in both Excel and Access to automated communications to all POIs within the entity
Performed daily data queries and prepared reports on daily, weekly, monthly, quarterly basis, and ad hoc basis
Created and maintain process documentation, including task and error resolution how-to guides, process maps
Identified logistical error in HRIS and brought it up to HRIS team’s attention, which resulted in reduction of system upload error rate by 50%
Coordinated compliance assignments for PCPO POI population in HealthStream
Built SharePoint site for Enterprise POI Project to facilitate communication and inter-entity collaboration
Train other team member in LMS and HRIS systems
PARTNERS HEALTHCARE Brigham and Women’s Hosptial, Boston, MA Human Resources Process Improvement Coordinator 12/29/2014 - 07/11/2016
Actively identified root cause of system access issues, discovered resolution, and prepared resolution documentation
Maintained HR intrasite content, designed page layouts, and developed FAQ section based on frequent employee inquiries
Maximized utility of available technology to increase productivity by streamlining and automating repetitive tasks whenever possible
Independently built relationships with different functional groups within organization to expedite issue resolution and processing of requests in order to increase efficiency
Responsible for office management duties such as timekeeping and invoice processing
Ran New Employee Computer Session during NEO to training on systems and log-in credentials set-up
ACTION FOR BOSTON COMMUNITY DEVELOPMENT, INC., Boston, MA
Family Advocate 01/02/2014 - 10/31/2014
Quickly built and maintained trusting, respectful, and credible relationships with clients through high level of contact and visibility in order to provide creative conflict management/resolution and facilitate crisis intervention
Conducted orientations, assessment interviews, and home visits per program guidelines and in a timely manner to identify needs of the 56+ families in caseload
Functioned as liaison between families, teachers and outside agencies to ensure the needs of the family were effectively addressed
Provided accurate and meaningful monthly reports and analysis of client data to program leadership
Education
Bachelor of Science, Business Management 2014
GRANITE STATE COLLEGE, Concord, NH
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