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Project Management Human Resources

Boston, MA
March 21, 2018

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Perla M Rodríguez


Skills/Technical Abilities

MS Excel, Access proficiency Self-starter Experience Working With: Fast learner Kronos, Peoplesoft, Taleo, HealthStream Analytical thinking

Familiar with HTML, CSS3, JavaScript, SQL Results oriented

Professional Experience

PARTNERS COMMUNITY PHYSICIANS ORGANIZATION, Somerville, MA Project Specialist 07/18/2016 - Present

Built POI management database in Acess to track users’ requirement completions and process milestones, as well as identify any logistical errors in our process

Wrote macros in both Excel and Access to automated communications to all POIs within the entity

Performed daily data queries and prepared reports on daily, weekly, monthly, quarterly basis, and ad hoc basis

Created and maintain process documentation, including task and error resolution how-to guides, process maps

Identified logistical error in HRIS and brought it up to HRIS team’s attention, which resulted in reduction of system upload error rate by 50%

Coordinated compliance assignments for PCPO POI population in HealthStream

Built SharePoint site for Enterprise POI Project to facilitate communication and inter-entity collaboration

Train other team member in LMS and HRIS systems

PARTNERS HEALTHCARE Brigham and Women’s Hosptial, Boston, MA Human Resources Process Improvement Coordinator 12/29/2014 - 07/11/2016

Actively identified root cause of system access issues, discovered resolution, and prepared resolution documentation

Maintained HR intrasite content, designed page layouts, and developed FAQ section based on frequent employee inquiries

Maximized utility of available technology to increase productivity by streamlining and automating repetitive tasks whenever possible

Independently built relationships with different functional groups within organization to expedite issue resolution and processing of requests in order to increase efficiency

Responsible for office management duties such as timekeeping and invoice processing

Ran New Employee Computer Session during NEO to training on systems and log-in credentials set-up


Family Advocate 01/02/2014 - 10/31/2014

Quickly built and maintained trusting, respectful, and credible relationships with clients through high level of contact and visibility in order to provide creative conflict management/resolution and facilitate crisis intervention

Conducted orientations, assessment interviews, and home visits per program guidelines and in a timely manner to identify needs of the 56+ families in caseload

Functioned as liaison between families, teachers and outside agencies to ensure the needs of the family were effectively addressed

Provided accurate and meaningful monthly reports and analysis of client data to program leadership


Bachelor of Science, Business Management 2014


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