Customer Service Manager

CHASE THIBODO

***** **** *** *. ********, MN **316 763-***-**** *********@*****.***

SUMMARY

Automotive technician. Has 10+ years’ experience as a mechanic technician. Has held manger and assistant manager position and top sales for two years. Excels in meeting deadlines and putting in the hours to get a job done.

SKILLS

Hard working

Reliable

Skilled MIG welder

Novice TIG welder

Positive Attitude

Eagerly accepts overtime

10/08-09/10

08/11-08/12

Automotive Technician, Luther Brookedale Chevrolet

Responsibilities included diagnosing and repairing vehicles, completing vehicle inspections, and providing excellent customer service. Operating and writing stories on work preformed, on the Reynolds and Reynolds operating system. Was promoted three times while at Chevy, starting as an entry level lube technician to a full-service technician.

Manager, Shoreview Diagnostics

As manager for Shoreview Diagnostics, responsibilities included running shop operations, diagnosing and repairing vehicles, and worked also as a customer service representative. Running and working with the Vast computer system for work order write up and keeping daily shop figures. Distributing work too technicians as I see fit. Started as assistant Manger and was promoted to manger.

08/12-Present

Assistant Manager, Midas Co.

Helps with shop operations, makes sure technicians are performing duties, and helps shop set and reach service goals while repairing vehicles. Working with the vast operating system. Make cash deposits from the range $20-$10,000 depending on the cash taken in. Has won assistant manager of the year for 2014 while holding top sales for two years prior.

EXPERIENCE

EDUCATION

2004

High School Diploma, Champlin Park High School

2006

Automotive Technology Diploma, Wyotech

Diploma in automotive technology

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