Customer Service Manager
Resume:
CalibriCalibri
****************@*****.***
Marissa Rogers
EXPERIENCE
December 2013 – June 2015
Administer an exceptional level of customer service and know my customer base on a first name level. I keep customer files up to date, organized, and follow a high standard of confidentiality procedures. Handle large amounts of money each day and maintain a balanced drawer without any errors.
Customer Service Specialist at Drummond Financial
CONTACT ME
OBJECTIVE
I am seeking employment
where I can use my
experience and education
to help the company meet
and Surpass its goals;
while establishing a
career for myself.
Received Diploma from Franklin Heights High School EDUCATION
SKILLS
ACHIEVEMENTS
• Exceptional customer service
• Able to multi-task at a high paced level
• Training – Coached co-workers on how to better serve the customer and help maintain company profits
• Quick to pick up new procedures
• Highly efficient in MS Word, MS Excel, MS Access, Quickbooks, Outlook and more
• Capable of balancing large amounts of money without any errors
• Problem Resolution – Resolved customer disputes and disagreements with a favorable outcome for the customer and company
• Promoted to Head Processor in Ohio for Hogan Transports
• Was given a high level of responsibility at Drummond, which involved preserving customer’s private information
• Trained and continue to support fellow co-workers at Drummond
• Graduated in top of class from Ohio School of Phlebotomy REFERENCES
Nick Pedro
Boss/Owner
Holly Calloway
Previous Supervisor
May 2012
Emphasis in Marketing
Received Phlebotomy Certification from Ohio School of Phlebotomy January 2015 Externship at Central Ohio Primary Care
Work as an Administrative Processor. I’m responsible for running and approving backgrounds for all contractors; while maintaining files for each driver and auditing them regularly to verify current information is provided. Processor/Admin at Hogan Transports
June 2015-June 2016
Work as an Office Manager/ Assistant. I’m Responsible for Doing Payroll for Employees in the Restaurant and Bars, making sure they have correct information for their files. Paying all the bills to keep the business going. I also assist in whatever needs done to help the family out with their businesses.
June 2015-Present
Office Manager/ Assistant at On the Fly Hospitality
Contact this candidate