Kosol Meas
Seattle, WA *8148
***************@*****.***
Summary of Qualifications
Bilingual: English/Cambodian
Communicate effectively with people from different diversity
Demonstrated excellence in customer service
Seven years of supervisory/leadership experience
Well organized, great work ethic, and self-motivated
Flexible, views change as opportunity
Experience
October/2016-Present Security Inc Specailist Inc Seattle,WA
Security Specialist
* Monitored access control of the building or site
* Observed and reported any suspicious activity
* Assisted any emergency, medical, fire alarm, building evacuation, or arm assailant
* Provided a great customer service to vendors or follow employees
* Patrolled building interior and building exterior
* Answered any incoming phone call, with any questions asked
October/2015-August/2016 Panda Express Inc Seattle,WA
Assistant Manager
* Managed and directed the work of store associates
* Recruited and hired store associates
* Provided for the safety and security of guests and associates
* Build connection with guests through food, service, and ambiance
* Responded to guest and associate complaints; and consulting with other company resources as necessary
* Ensured the delivery of exceptional guest experience
* Weekly inventory accurately on-hand count and making supplies order
March/2015-September/2015 PepsiCo Seattle, WA
Merchandiser
* Provided service to retail store with Pepsi products
* Placed Pepsi products in order on the dried shell and cooler and organized them by using FIFO system
* Collaborated with retail store managers to better promote Pepsi products for display
* Organized back room to ensure cleanliness back stock and everything in order
October/2013-October/2014 Verallia Seattle, WA
Pallet Loader
* Stacked wine bottles boxes onto the pallet with pattern instructed
* Wrapped a plastic wrapper around all boxes and tided it up to ensure it’s not till
* Printed label, matched it with order invoice, and recorded it on the ship out list
* Placed the label that printed out to put on both side of the pallet boxes
April/2008 –June/2013 Baytown Seafood Houston, TX
Restaurant Manager
* Managed the house operations including foods, beverages, staff, supervision, service techniques and guest interaction
* Interacted with guests to improve their experience by listening to, understanding and meeting their needs
* Understood of cost and labor systems that lead to restaurant profitability
* Worked under pressure and deal with stressful situations during busy periods
* Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance rewarding and disciplining employees; addressing complaints and resolving problems
* Managed the restaurant for the daily cleanliness of all areas both internally and externally. Coordinated of kitchen cleanliness with the chef. And coordinated of service area
* Strong price value and consistency of execution in an attractive
May/2005 – August/2008 Genie Industrial Redmond, WA
Lead / Production Specialist
* Managed staff of 15 employees on shift to ensure completion of daily assignment
* Helped supervisor to watch over the production department-each lifting product cost at least $50,000
* Checked all products to ensure excellent quality
September/2003 –May/2005 Magic Lanes Casino Seattle, WA
Supervisor / Dealer
* Collaborated with security team to handle threats and disturbances
* Supervised all staff in a card room / managed all table games on shift
* Tracked all customers buy-in and recorded/average $40,000 drop on shift
* Provided excellent customer service while on the floor and watched for any
Suspicious activity in a card room
October/2001 –July/2003 Olympic Security DesMoines,WA
Security Screener
* Screened all passengers and crew workers prior entering a check point
* Checked for any harmful weapon and explosive
* Secured the concourse to keep it safe for travelers
* Monitored the x-ray machine
Education
2010 – Present DeVry University 3.1 (GPA) Federal way, WA
Bachelor of Science in Justice Administration
2007 – 2010 South Seattle Community College Seattle, WA
Associate of Arts in Business