Customer service,administration Assistant.

MARINA ALLAH-YESSEM D

*** ***** ***** *** *** # *F Mount Vernon, NY 10550 914-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Extensive knowledge of Customer Service,Microsoft Excel power point, words software. Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills. Highly talented, ready and love to care for those in need. Home Health Aide who continually maintains a positive attitude while interacting with demanding clients and willing to server with dignity and love.

SKILLS

Excellent communication skills

Accounting,cashing

typing speed

Customer service-oriented

Works well under pressure

Appointment setting

Microsoft Excel, word point, power point,

Administrative support

WORK EXPERIENCES

08/2017-12/2017 - Dynasty Dollar Cashier/Sales/Inventory- Mount Vernon, NY

Itemized and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Issue receipts, refunds, credits, or change due to customers.

Assisted customers by providing information and resolving their complaints.

Compared merchandise invoices to items received to ensure that shipments are correct.

05/2015-09/2016 - AIR FRANCE – Ticket Attendant - Ndjamena, Chad

Prepared monthly, weekly and daily logs using Microsoft Excel and Office.

Provided backup payroll, if needed.

Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.

08/2016-11/2016 - RESIDENCE HOTEL – Receptionist - Ndjamena, Chad

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Answered telephone inquiries from clients, vendors and the public.

EDUCATIONS

International Relations and Public Administration

Bachelor’s Degree Cameroon, Africa

Home Health Aide Training New York, NY