Project Manager Medical

Theophilus Gasper

Home: 626-***-**** • Cell: 310-***-****

***********@*****.***

SUMMARY

Resourceful seasoned Healthcare Project Manager and Senior Business Consultant/Analyst with

exceptional people skills and fourteen years of experience planning, developing and implementing

multiple small to large complex projects at one of the nation's largest Healthcare Organizations.

HIGHLIGHTS

Results Orientated Epic Implementation

Client Focused MS Office

Critical Thinking MS Visio

Project Management Lifecycle MS Project

Risk Management Portfolio Management

Knowledge of ACA, CMS and HIPAA Vendor Management

Excellent Communication Skills Business Operations

Knowledge of JCAHO, ADA, and OSHPD Technical Management

RFI and RFP Development Resource Management

ACCOMPLISHMENTS

Reduced annual operating costs by $20,000 by implementing Lean Process principles.

Saved de Brito Professional Medical Corporation $5000 in fees and fines by renegotiating fire

monitoring and suppression contract.

Improved customer satisfaction ratings by 20% by improving the patient intake process.

Improved customer satisfaction ratings by 30% by implementing a new patient scheduling

software and changing the process of how the software was being used.

Improved overall group efficiency by 50% by upgrading and implementing

network infrastructure.

Recipient of the Kaiser Permanente West Los Angeles Business Consultant of the Year Award

in 2010.

Recipient of the PMI - Inland Empire Capstone Project of the Year Award 2015.

PMI - Los Angeles Chapter Program Manager 2001-2002

EXPERIENCE

Medical Group Administrator, 07/2016 to 03/2017

de Brito Professional Medical Corporation Pasadena, CA

Business Consultant/Project Management

Practice Representative - Represent the Corporation to patients, vendors, employees, and

the public.

Performance Reporter - Report regularly on the state and performance of the Medical Group

Policies and procedures creator - Revise current and create new policies that improve that

optimize the productivity and performance of the Medical Corporation Staff manager.

Billing overseer - Review the corporation's current accounting system, and verify revenue and

expenditures.

Technology strategist - Oversee initiatives that affect the organization's IT strategy and

recommend IT solutions that best position the group.

HIPAA Security Officer - Reporting to the CEO, makes sure that the business follows all

regulations issued by the Federal Government regarding HIPAA are adhered to.

Senior Business Consultant/Project Manager, 01/1999 to 09/2013

Kaiser Permanente Los Angeles, CA

Client Liaison

Managed teams, vendors, and contractors

Implemented IT Process Improvements

Directed the installation of improved work methods and procedures to achieve business

goals.

Knowledge of California healthcare construction, JCAHO, ADA, and OSHPD.

Understanding of ACA, CMS, and HIPAA regulations.

Scheduled and executed, software, hardware, and system implementations.

Excelled in directing the work of technical teams.

Resolved numerous project issues including staff shortages, tactical matters, scope creep and

different business and user needs.

Implemented and integrated new off the shelf software.

Managed vendors and contractors for successful project execution Communicated regularly to

senior management and other stakeholders on the progress of the project and informed

them of any critical issues.

Facilitated meetings between IT teams and the Business.

Drafted action plans and led meetings with department executives to review project status

and proposed changes.

Defined project deliverables and monitored the status of tasks.

Served as the single point of contact for project scheduling and changes.

Updated and managed three project databases.

Developed slideshows and other forms of media to present project progress to the executive

team.

Monitored team progress and enforced deadlines.

Collaborated with cross-functional teams to draft project schedules and plans.

Assessed business implications for each project phase and monitored progress to meet

deadlines standards and cost targets.

Delivered status reports to stakeholders for budgeting and planning purposes.

Senior Business Consultant/Project Manager, 03/2012 to 11/2012

Kaiser Permanente Los Angeles, CA

OB/GYN Patient Information

Project This was a successful project for the OB/GYN department.

The department needed to increase patient satisfaction and education.

This involved creating new processes, acquiring new PC hardware and upgrading the

appearance of the OB/GYN department.

Created a project plan with project milestones.

Worked with the Department to create new processes and workflows Assisted the

department in choosing and installing required hardware.

Worked with National Facilities Services to upgrade the appearance of the department.

Managed technical and NFS teams to implement the project.

Worked with hospital and department senior leadership to ensure a successful project

completion.

Senior Business Consultant/Project Manager, 04/2010 to 09/2013

Kaiser Permanente Los Angeles

KP HealthConnect (Epic) Implementation

Managed the implementation and upgrade of KP HealthConnect and its modules (eg., ADT,

Ambulatory, Beacon, Cadence, and Inpatient).

Worked with KP HealthConnect Site Team Lead in support of and training regarding the

system.

Responsible for the IT portion of the implementation of the HealthConnect modules.

Managed KPIT Project team in the implementation and updates of the KP HealthConnect

modules.

Assisted in physician and ancillary staff training on the system.

Responsible for all updates to each module as they became available.

Responsible for the install and updates of all downtime devices.

Assisted the KP HealthConnect Site Team Lead in the maintenance of the system overall.

Senior Business Consultant/Project Manager, 07/2006 to 12/2010

Kaiser Permanente Los Angeles

West Wing Construction

Successfully assisted in the design and opening of the new West Wing by being responsible for

working with the various cross functional department to implement this multi-million dollar project.

Responsible for guiding the design and installation of IT hardware in the new West Wing.

Worked closely with National Facilities Services, Medical Center Senior Leadership and

Medical and ancillary staff.

Worked with KPIT National PMO to ensure adherence to national frameworks and

methodologies for Capital Projects.

Senior Business Consultant/Project Manager, 04/2003 to 07/2004

Kaiser Permanente Los Angeles

Radiology Department Install of New CT Scanners

Responsible for the IT and Networking portion for the installation of additional CT scanners

for the West Wing and the main facility Worked with National Facilities Services (NFS), KPIT

Networking, KPIT Support.

Worked closely with hospital and department leadership to gather requirements for the install

of two additional CT scanners for the Medical Center.

Managed KPIT and KPIT Network teams to ensure Network connectivity, and all PCs and

networked devices needed for the project.

Worked with department administrator to improve the department's workflow process.

Managed all vendor teams, including vendor CT install teams.

Reported regularly to senior leadership on the project progress.

Managed risk and scope creep on the project.

Senior Business Consultant/Project Manager, 02/2003 to 07/2004

Kaiser Permanente Los Angeles, CA

Email Conversion

Effectively took the service area Medical Center, and it's seven Medical Office Buildings

(MOBs) through a successful upgrade from Outlook to Lotus Notes while upgrading

hardware.

Created a project delivery plan and milestones for the project.

Lead technical teams in the successful implementation of the new application.

Improved the implementation process by integrating the physician training just prior to

software deployment.

Assisted in the onsite training of the employees of the Medical Center and its MOBs.

Managed vendors and contractors in the hardware upgrade.

EDUCATION

MBA: Business Administration, In Progress

Keller Graduate School of Management

Bachelor of Science: Technical Management, 2012

DeVry University Pomona, C A, USA

Pre-Medical and General Science Studies, 2009

University of California, Los Angeles Los Angeles, C A, USA

PROFESSIONAL AFFILIATIONS

Member, Project Management Institute (PMI) (2000 - present).

Member, International Institute of Business Analysis (IIBA) (2013 - present).

Member, National Black MBA Association (NBMBAA) (2013 - present).

Member, DeVry University Alumni Association (2012 - present).

Member, Keller Graduate School of Business Alumni Association (2016 - present).

Member, UCLA Alumni Association (2010-Present)

Member, American Health Lawyers Association (2016 - Present)

Member, Law and Society Association (2016 - Present)

SKILLS

ACA, ADA, Billing, Budgeting, Business Operations, Cadence, CMS, Excellent Communication,

Hardware, Software Conversion, Critical Thinking, Client, Databases, Project Delivery, Team

Directing, Staff Training, Senior Management, HIPAA Regulations, IT Strategy, Leadership, Team

Lead, Lotus Notes, MS Office, Office, Outlook, MS Project, KP National Facilities Services (NFS -

Construction), Network, OB/GYN, PC Hardware, Policies and Procedures, Processes, Progress

Reporting, Project Management, Radiology, Risk Management, Scheduling, Business Strategist,

Technical Management, Vendor Management, Visio

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