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Manager Human Resources

Toronto, ON, Canada
March 21, 2018

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Keith A. C. Humphries


Email: Cell: 416-***-**** LinkedIn: Profile Confidential Page 1 of 3

A strategic Human Resources Professional with international experience and a 10+ year track record of advancement and achievement. A decisive leader who produces high-impact programs and solutions based on intimate knowledge of and engagement with all business areas. Fully aligning HR efforts with the broader organizational values and goals. Demonstrated success supporting change management, associate relations, talent management and performance, talent development and retention. AREAS OF EXPERTISE

Talent Acquisition

Employee Engagement & Relations

Talent Management / Succession Planning

Learning Development and Facilitation

Leadership Development

Business Needs Assessment

Process creation, redesign & Improvement

Applicant Tracking Systems

Employer Branding

Change Management


Home Depot of Canada Inc., Toronto, Ontario (Retail) 2010 - Present The world's largest home improvement specialty retailer with more than 2,200 retail stores in the US, Canada and Mexico.

Corporate Human Resources Manager/Business Partner 2010 - Present

• HR partner for all projects & change management initiatives impacting associates, including facilitating stakeholder analysis, identifying effective change management strategy, building support amongst key partners and consulting/developing tools, project & communication plans;

• Development & implementation of annual talent management strategy for the Finance, Information Technology & Human Resource teams including talent acquisition, management, development, succession & retention;

• Collaborate with internal business partners to successfully implement and drive corporate strategies supporting the associate value proposition;

• Immigration lead/SME for Canada Immigration across Canada;

• Development of classroom & virtual training, including Performance Management, Writing a Performance Review, New Hire & New Leader onboarding & orientations. Key Accomplishments:

• Developed & supported the implementation of recruitment model within the GTA region;

• Facilitated & executed multiple organization redesigns to address changing business needs;

• Developed a bilingual Talent Champion assessment tool for Canada-wide distribution. Corporate Recruitment Manager 2010

• Managed full-cycle talent acquisition process for the Corporate Head Office;

• Built strong relationships with business partners to ensure the ability to influence, guide & drive the talent acquisition process;

• Developed standard interview guides based on behavioral interviewing, incorporating company culture & core competencies;

• Developed ‘Hire the Best’ training for all hiring managers & people leaders;

• Immigration lead/SME for Canada Immigration across Canada; Keith A. C. Humphries


Confidential Page 2 of 3

• Managed agency & vendor relationships.

Key Accomplishments:

• Reduced overall time to fill by 50%;

• Reduced contingency agency fees by over $300,000;

• Increased candidate flow by over 200%.

Minacs Worldwide Inc., Toronto, Ontario (Business Process Outsourcing) 2000 - 2010 A leading business solutions company that partners with global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare and public sectors. Manager, Talent Acquisition, North America and Global HR Projects 2007 - 2010

• Developed & implemented a centralized recruitment model across North America;

• Managed the initial ramping of new, green-field sites & large-scale ramping of new & existing multilingual client programs;

• Hosted monthly departmental conference calls across North America to share best practices & drive continuous improvement;

• Developed recruitment & HR forecasting, policies, procedures, processes, reporting & templates to ensure consistency, meet legislative & audit (ISO and COPC) compliance;

• Assisted with management & executive level recruitment & selection process; Key Accomplishments:

• Project Manager & Administrator for the North American implementation of a recruitment Applicant Tracking System (Workstream/HRsoft), Employee Ethics Portal (EthicsPoint), Employee Engagement Surveys (inhouse & Kenexa), Employee Orientation & On-boarding processes;

• Traveled to Europe (Romania, Hungary & the United Kingdom) to identify potential new operational green-field sites, meeting with government officials, agencies & perspective clients;

• Collective bargaining committee member that successful negotiated a three-year collective agreement with the CAW Local 222.

Individual Site and Corporate Recruitment Specialist 2004 - 2007

• Full cycle recruitment for site & corporate roles, developing reporting for the entire North American team. Team Leader, Mailroom & Fulfillment 2002 - 2004

• Managed a team of 9 direct reports for the following Departments: Fulfillment, Mailroom and Reception. Manager, Corporate Travel 2001

• Managed the entire travel portfolio for North American and European operations. PROFESSIONAL EXPERIENCE: GERMANY

Minacs Worldwide GmbH, Rüsselsheim 2000 - 2002

Manager, Financial and Corporate Policy Coordination 2001 - 2002

• Managed the Finance Department & ensured that European policies met local legislative requirements. Financial and Corporate Policy Coordinator 2000 - 2001

• Tracking AR & AP Expenses & Developing European policies that met local legislative requirements. Keith A. C. Humphries


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Carlson Wagonlit Travel, London (Travel) 1998 - 2000

• International Broadcasting Specialist providing knowledge & expertise in visa & work permit issuance. Shir International Insurance, London (Insurance) 1998

• Insurance Sales and educator to the British Retail Travel and Insurance Brokerage Industries. British Telecommunications Plc., London (Telecommunications) 1996 - 1997

• Credit Controller ensuring outstanding corporate telephony accounts remitted as required. EDUCATION & PROFESSIONAL DEVELOPMENT

• Certified Human Resources Leader (CHRL): Human Resources Professional Association, Canada

• Registered Professional Recruiter (RPR): Institute of Professional Management, Canada

• Canadian Management Professional (CMP): Institute of Professional Management, Canada

• Registered Professional Trainer (RPT): Institute of Professional Management, Canada

• MBA: U21 Global Graduate School, Singapore

• B.Soc.Sc (Hons) Tourism Management: Birmingham University, United Kingdom

• BTEC National Diploma in Travel and Tourism: Weald College, United Kingdom

• BTEC First Diploma in Leisure Studies: Weald College, United Kingdom

• 9 GCSE’s: Rooks Heath High School, United Kingdom PROFESSIONAL ASSOCIATIONS

• Human Resources Professionals Association

• Registered Professional Recruiters of Canada

• Association of Canadian Managers

• Canadian Professional Trainers Association

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