Sign in

Human Resources Manager

Waterloo, ON, Canada
March 21, 2018

Contact this candidate


ELENA BAILEY, CHRL 416-***-**** Email:

Successful and Experienced Human Resources Professional

TARGET: HR Director – Senior Manager – Manager – Leader – Advisor – Business Partner

A self-motivated Human Resources Professional with experience in the information technology (IT) and financial industries. Proven record of identifying and successfully achieving organization’s and department’s needs. Over 15 years of experience as a human resources expert dedicated to accomplishing corporate objectives through the delivery of value-added initiatives and services.


Policies and Programs Employee Relations Employee Engagement

Recruitment Health and Safety Communication

HR Information Systems (HRIS) Training and Development Critical Thinking

Compensation and Payroll Pay Equity Risk Management

Regulatory Compliance Labour Relations Performance Management

Operations Benefits Organization

Management Talent Management Leadership


Qualicom Innovation Inc. Oct 2007 - Present

Human Resources Manager

Toronto, ON

Qualicom Innovations is an IT firm that specializes in providing consulting services and custom software development. Qualicom’s clients range from multinational corporations to small-medium businesses and span the financial, telecommunications, retail, government and healthcare sectors.

Successfully established and managed Human Resources department

Strategically partnered with management and employees to identify HR priorities, develop initiatives and recommend solutions to provide continuous department and organizational improvement

Developed and implemented human resources policies and programs

Coached, advised and influenced all levels of management and employees on legal matters, employee relations, performance management, benefits, compensation, training and career development, terminations

Identified and drove successful completion of various projects/initiatives including: HRIS, corporate security awareness, group benefits revamp, pay equity audit, and other

Enhanced employees’ satisfaction with group benefits plan by introducing more desirable benefits while reducing cost to the company through a complete overhaul of the benefits plan

Improved and streamlined recruitment to increase efficiency of the process

Created and facilitated various trainings and presentations to keep employees engaged and current with company’s endeavors

Successfully introduced and maintained compliance with AODA

Oversaw and managed the work of HR admin team and facilities operations

Responsible for the office operations and social events budgets

Led Health & Safety and Social committees

ICICI Bank Canada May 2005 – Oct 2007

Assistant Manager, Human Resources

Toronto, ON

ICICI Bank Canada is a full-service direct bank and a member of the Canada Deposit Insurance Corporation.

Joined the bank to assist establishment of Human Resources department

Led research to identify HR organizational trends, issues and best practices

Implemented, administered, and communicated all HR policies and programs within the bank

Insured that all processes and procedures within the bank are in compliance with Canadian Federal Labour Standards and Human Rights Code

Responsible for successful completion of annual internal and external HR audits

Carried out full cycle recruitment and selection processes for various departments within the bank

Created and facilitated out orientation sessions for new hires

Advised employees on policies, procedures, employment legislation, benefits, and payroll

Acted as liaison between various departments on the global level

Prepared all documentation for processing of payroll for hourly and salaried employees, and managed payroll process with ADP

Administered employee group benefits such as Life Insurance, AD&D, LTD, Health and Dental Coverage with Great-West-Life, as well as RRSP & DPSP plan with Standard Life

Maintained personnel database and files for current and former employees

Acted as liaison between all HR related service providers

Ontario Guard Services Inc. Dec 2002 - May 2005

Human Resources Generalist

Toronto, ON

Ontario Guard Services was a privately-owned security personnel agency. At the time of my employment, it employed of over 500 unionized security personnel and 15 office staff.

Assisted in development of company policies and procedures

Ensured proper implementation of hiring, termination, and lay off procedures

Responsible for full cycle recruitment process

Assisted employees with inquiries on policies, procedures, guidelines, employment legislations, benefits, and payroll

Managed a positive relationship with the UFCW union by ensuring matters and grievances are dealt in fair, consistent, and positive way

Prepared information and balanced hours for payroll processing

Administered group benefits

Monitored WSIB claims

Immediate Placement Network Nov 2000 - Nov 2002

Human Resources Generalist

Toronto, ON

Immediate Placement Network was an employment agency for manufacturing sector.

Responsible for full-cycle recruitment

Processed payroll

Monitored WSIB claims

Maintained employee records

Provided general administrative assistance as required


York University, Toronto, ON Jun 2018

Bachelor of Commerce (BCom)

Human Resources Professional Association, Toronto, ON 2010

Certified Human Resources Leader, CHRL /

Certified Human Resources Professional, CHRP

Human Resources Professional Association, Toronto, ON 2016

Workplace Investigation Certificate

IAPA, Toronto, ON 2008

H&S Certification: Part One and Two

DeVry College of Technology, Toronto, ON 2002

Computer Information Systems Diploma

Contact this candidate