Tracey L. Fendall

**** ****** ****** ************, ** 19139

215-***-**** (C)/215-***-**** (H) ac4uzu@r.postjobfree.com

PROFESSIONAL PROFILE:

Motivated professional, with experience working productively in providing dedicated customer and client services. Dependable, trustworthy candidate, who exhibits effective listening skills, and the ability to effectively communicate in the process of developing constructive working relationships with clients and peers. Patient, reliable, and accountable worker, motivated to succeed, while positively impacting any professional environment.

SUMMARY OF QUALIFICATIONS:

Experience providing customer service with ability to handle special requests, and ensure satisfaction

Development of effective learning environments through classroom management and student enrichment

Strong interpersonal and communication skills, with the ability to interact with diverse populations

Successful track record of educational enrichment and facilitation of positive outcomes

Ability to assess organizational needs and implement supportive procedures as necessitated

EXPERIENCE:

Contracted Commercial and Residential Cleaner (Martin Alexis) Philadelphia, PA

Contracted Housekeeper Jan 2010-Dec 2012

Completed cleaning assignments for commercial and residential facilities

Cleaned in accordance with company’s sanitary standards including but not limited to; sweeping and mopping floors, cleaning walls, bathrooms and service equipment

Ensured that all cleaning equipment/materials were maintained in a safe, clean and working condition

Cleaned buildings and performed general maintenance tasks including cleaning carpets, washing windows emptying trash cans, debris and removing garbage from facility

Maintained a clean and safe work environment in accordance with specified industry standards and

Updated weekly inventory log of all supplies and stocked cleaning supplies upon delivery

Contracted Commercial and 555 Medical Building Ardmore, PA

Contracted Housekeeper Dec 2011-Jan 2012

Completed cleaning assignments for medical building

Cleaned in accordance with company’s sanitary standards including but not limited to; sweeping and mopping floors, cleaning walls, bathrooms and service equipment

Ensured that all cleaning equipment/materials were maintained in a safe, clean and working condition

Cleaned buildings and performed general maintenance tasks including, emptying trash cans, debris and removing garbage from facility, and mopped floors

Maintained a clean and safe work environment in accordance with specified industry standards and

Updated weekly inventory log of all supplies and stocked cleaning supplies upon delivery

Contracted Childcare Provider (Kellee Duncan) Philadelphia, PA

Contracted Private Nanny Jan 2005-June 2009

Introduced children to interactive group and individual learning activities and enriching games

Served nutritious meals and snacks in accordance with specified dietary guidelines

Cleaned and sanitized all toys and sleep/play surfaces prior to and following daily activities

Attended to children’s basic needs by feeding or dressing them, and changing their diapers as necessitated

Communicated with children’s parents or guardians about daily activities, behaviors, and related issues

Maintained and updated records on individual children; including daily observation and information about activities, meals served, and medications administered

EDUCATION:

The Workforce Institute Philadelphia, PA

Strive Plus Program - Employment Preparedness Training 2017-2018

JEVS Human Services Philadelphia, PA

Course of Study: Environmental Maintenance (Graduated) 2014

Blue Ridge Job Corp Marion, PA

Course of Study: Customer Service (Graduated) 1986