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Test Quality

Minneapolis, MN
March 19, 2018

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Quality Methodologies /Automated Test Systems QA Team Leadership

Email: Mobile: +1-651-***-****

Professional Summary:

* ***** ** ******* *T experience in Insurance, Retail, E-Commerce domain and biometric software and hardware solutions.

Hands-on technology professional accustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, tools development and user-acceptance testing

Strong credentials including a Information technology degree, ISTQB certification, advanced command of various testing suites, agile methodologies and monitoring tools and cross-platform skills in Windows, Linux and mobile applications

Experience in developing automation framework and scripts.

Strong Experience in Java, Selenium, JUnit and TestNG.

Uncovering, documenting, and reporting all bugs and other issues within proprietary software applications.

Expertise in Black Box methodologies including Smoke testing, UI testing, Functional, Integration, System, Regression, Browser compatibility testing, User Acceptance Testing.

Experience in using QC/ALM, QTP, TFS, and SOAP UI, Load Runner, JIRA, Selenium

Experience in testing cross-browser compatibility on multiple browsers such as Chrome, Firefox, Internet Explorer and Microsoft Edge

Earning ongoing recognition from software developers and supervisors for excellent problem solving, analytical, and time management skills.

Proficient with MS Office applications: Word, Excel, Outlook, PowerPoint, Access, and Project

Motivated self-starter with exceptional team building, leadership, and interpersonal skills. hardworking team player with the ability to work in strict deadlines

Technical Competencies

Operating Systems

Windows 95 / NT/2000/XP,10,7,8,8.1 2012,2016 and Linux operating systems


IBM compatible PCs, laptops, Mobiles, Tablets


C, C++, VB, Java Scripts, .Net


Java, Oracle 11g, .Net

Testing Tools

AQT, SOAP UI, Selenium,BLT,UFT/QTP, Load Runner


VMWare, Citrix, Oracle Virtual Box, VMWare Horizon Client, Remote Desktop

Defect Management Tools

HP Quality Center/ALM, JIRA, TFS



Web Browsers

Internet Explorer, Mozilla Firefox, Chrome, Edge


Bachelors in Information Technology,Anna University India

ISTQB Certified Professional.-Cognizant[To validate understanding of S/w Testing tools and Techniques]

Certified professional in Level-1:CSQA [To validate Associates understanding on Quality Assurance concepts]

Certified professional in Quality Center

Certified professional in Level-0: Personal/Commercial Insurance [To validate overall understanding of insurance functioning]

Professional Experience

Project 4 Senior Quality Assurance Analyst

BIO-Key -Eagan Feb 2014 to Dec 2017

Job Description

BIO-key provides the most secure, accurate, consistent and convenient authentication utilizing an individual’s unique finger print biology. WEB-key is an environment that provides the ultimate in network-based application security using advanced biometric technology from BIO-key International. It is a truly revolutionary way to develop and deploy windows and web-based applications that use biometrics for user authentication and identification.

The products include a biometric algorithm for fingerprint matching and indexing, a workload distribution and management system, and an authentication service for web and application based systems, requiring strong secure authentication. Most products operate as an SDK, and as such have a diverse set of API functions available in C, C++ and Java, across Windows, Linux, iOS and Android.


Prepared Test Plan, Test Strategy. Installing and configuring the Web Key Software.

Installing and configuring Application Servers like IIS, Apache, Tomcat, etc.

Installing and configuring databases like SQL Server, Oracle database in different operating system like Windows (XP, 7, 8, 8.1, 2012, 2016), Linux.

Responsible for test metrics and reporting as a measure of quality assurance throughout the agile release schedule.

Accountable for overall end-to-end product and multi-product integration quality to ensure product quality.

Worked extensively with multiple versions of browsers Chrome, IE and Firefox to test the application’s compatibility.

Testing the software in multiple test environments Like Physical systems, Virtual Machine, Oracle Virtual Box, Citrix Xen App, Xen Desktop, Xen Center, Remote Desktop etc

Testing different fingerprint Readers in different testing environment like Desktops, Laptops,


Tested integrated Virtual channel communication (Client – Server) using Citrix SDK and

VMware Horizon View SDK for VST version 6.5 and 6.6 to scan the fingerprint from remotely

connected fingerprint readers for both Windows and Linux environment using C/C++ programming

•Site content testing for the demo Site.

•Used tools like WinDbG, Process explorer, Sql developer for debugging.

•Load test execution using BLT and work with Product Management and Development determining the number of virtual users to be used during the performance test

•Used Visual studio and GIT repositories for source control

•Developed Keyword Driven and Data Driven frameworks to retrieve test actions, test data from Excel files and SQL Databases

•Writing test cases using Element locators, WebDriver methods, Java programming features and TestNG Annotations

•Created Jenkins jobs for continuous integration of components.

•Developed new automation methodologies or processes, re-evaluated existing processes. Provided metrics upon execution of smoke and regression suites to establish baselines and track quality and efficiency improvements over time.

•Ensured code quality, leveragability, scalability (performance & scale tests), maintainability, and product integration quality.

•Provided Client support in configuring and fixing issue faced during the installation of WEB-key/VST services over VMware Horizon View environment which was much appreciated.

•Coached and provided technical leadership to others in the team.

•Communicated Software testing and automation best practices with team, including new and emerging technologies.

•Experienced using dashboards for sharing progress and trends

•Customizing JIRA according to the project’s requirements.

Project 3 SQA Lead

Catalyst systems Inc. [Client -Catalina Marketing-Florida] Dec 2013 to Feb 2014

Job Description

Catalina will require several interface systems from existing internal systems that need to be able to have both one way and two way communications with the Remedy force system, as well as interface systems for vendors/customers that need both one and two way communication with the Remedy force system. The system shall provide interfaces that allow Remedy force tickets to be opened by a 2 way API or reading incoming emails from vendors/customers.


•Gathered Sales force knowledge and helped improving the application.

•Actively participated in User Requirement Analysis, Gap Analysis Test Plan/ Strategy/Estimation.

•Participated in daily stand-up meetings and weekly meetings to discuss workflow and project specifications as part of Agile methodology.

•Attend sprint-planning sessions

• Meet with developers for short hand-off demonstrations

•Attend sprint retrospectives and Defect Triage

•Performed Test Plan Preparation/Creation/Execution

•Inform SM of Acceptance Blockers

•Participated in Final Defect Disposition and cleanup Sprint Demo

•Generate performance graphs, session reports and other related documentation required for validation and analysis. Publish results and receive appropriate signoff. Prepare detail status reports, and monitoring of all defects and issue

•Performance testing post-test tasks: Gather various reports and statistics from monitoring groups, packaging and reporting results to project teams. Assist in explanation of results and other post-test initiatives

•Gathered experience in Performance Testing using Load Runner

•Load test execution and work with Product Management and Development determining the number of virtual users to be used during the performance test.

•Coordinate web application performance testing pre-tasks: Ensure performance test requirements are received. Develop product specific performance test plans.

•Used TFS to open bugs, create tasks and Status report

•Writing SQL queries to validate the functionality

•Regression test cases were automated using Selenium Webdriver and IDE.

•Developed a tool to automate testing reports

Project 2 -Test Lead

Cognizant Technology Solutions [ Client -Travelers Insurance, Chennai India] Sep 2011 to Oct 2012

Job Description

Travelers is a leading provider of property and casualty insurance for auto, home and business. I Performed software testing duties for web-based application named AR/AP which is a Java, Oracle 11g application developed for reinsurance department at Travelers to handle their Cash Management. Applying the cash against any received bill and managing incoming Cash. The application enables Travelers to perform the operations like Bank deposit handling, Write-Off, Claim refund and Bills handling.


•Gathered requirements and prepared Use Case/Functional Design Documents by interviewing customers, users, Managers and SME’s.

•Conducted daily stand-up meetings and weekly meetings to discuss workflow and project specifications as part of agile methodology.

•Actively participated in User Requirement Analysis, Gap Analysis.

•Prepared Test Plan, Test Strategy, Test Estimation.

•Used QC to report bugs and to maintain product backlog items.

•Developing and execution of Ad-hoc reports and corresponding Test SQLs based on various join conditions and filters and calculations

•Performed analysis of Mapping Documents and 'Schema Compare' with Database tables, logged the defects and worked with the Database Modeling Team to resolve them.

•ETL job execution, test analysis, source file extraction, FTP processes, Smoke test and source file validation for relevant tables during Initial and Incremental Loads.

•Writing SQL queries to validate the ETL applications

•Review reports using SQL queries and verifying the results using the AQT tool.

•Reviewed database business and functional requirements, reviewed mapping transformations.

•Did extensive work with ETL testing including Data Completeness, Data Transformation & Data Quality for various data feeds coming from source

•Performed Root Cause Analysis using Fishbone Diagram, WHY-WHY Analysis.

•Developed a tool SEA and Status Report Template (STAT) that will send the Mail (KT Plan, Status Mail, Reports etc) to the concerned people automatically.

Project 1 Test Analyst

Cognizant Technology Solutions [ Client -Travelers Insurance- Chennai India] Nov 2009 – AUG 2011

Job Description

Performed Web testing and Database testing for Reinsurance Department of Travelers Indemnity Company. REACTS (Reinsurance Accounting Contract System) is a web based application and it maintains the contract information between Reinsured and Reinsurer. Reacts application has the information of two types of contracts one is TREATY and other is FACULTATIVE. These two are the main modules in Reacts application. Using this Application we can create contracts, Experience periods and Sections. Each contract contains one or multiple experience periods and each experience period contains one or multiple sections. These modules developed with the concept of parent and child relationship. Reacts also has the capability of generating Abstract reports thru online application. Current and Historical Abstract reports are the two types of reports where user can generate the reports by giving some input parameters. Audit trail information is maintained in Reacts which tracks the updates happening in Reacts


•Creating /Review Test Conditions and Test Cases based on the requirement documents, mapping documents and data models.

•Design, Use-Case analysis, Initial Summary, Risk Analysis and Documentation

•Writing SQL queries to validate the functionality and to compare the Report value with the database value

•Update the testing status in Quality Center, Log defects and retest when fixed

•Revising the timelines based on the potential changes involved and Rework

•Capturing the Testing Metrics, Preparing the Daily Status Reports

•Developed tools like Test Case Creator for OATS Output(OCC), Know Your Application (KYA) Test Case Name Generator (TCN), Issue Tracker (ITT), Test Case Mapper (TCM) using Excel macros.

•Facilitating meetings and calls with the onsite counterpart on a daily basis

•Executed Web Services using SOAP UI

•Performed database validation, XML validation testing and load testing using SOAP UI

•Used QTP in running the automation for regression tests.

•Recorded and edited test scripts and created user defined functions in scripts.

•Developed data driven scripts using QTP built in functions like parameterization, Checkpoints and output values.

•Performed Sanity testing for each build of the application.

•Reported, documented and followed-up on the change requests using the defect-tracking tool Quality Center.

•Worked on SharePoint website to communicate project release notes and technical documentation.

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