*/*** ***** *****, ****** Nagar Yojna, Rai Bareli Road, Lucknow.
Contact No: 808*******, Email Id: firstname.lastname@example.org
Seeking challenging assignments across operations
Competent & Diligent professional with an experience across planning and implementation of institution’s vision, monitoring & review of policies, administration, faculty development and management, infrastructure and facilities management, admissions planning and monitoring, lastly spearheaded as Team Leader in Ethics Institute of Management & Technology, Lucknow
Ability to manage the crisis communication effectively, analyzing problems and opportunities; liaise with management & clients. Strong coordination and liaison skills with efficiency in creating collaborative relationships
Expertise at providing quality customer services and resolving customer queries and complaints, targeting customer care, satisfaction and retention. Consistent performer with strong track record of exceeding performance benchmarks
Possessing valuable insights, managerial and administrative abilities, keen analysis and team approach to implement best practices & processes used, adept at working in high pressure environments with strict deadlines and multiple deliverables
Core competency in planning and scheduling to meet targets and conceptualizing/ implementing process modifications to enhance operational efficiency and optimize resource utilization. Keen strategist, adept at creating innovative strategies and formulating administrative policies for accelerated growth of the organization and cost optimization
Worked with Serco an intelnet in BSNL process as a C.S.E (Customer service executive)● 04/04/2012-11/08/2013
A customer oriented and excellent communicator possesses experience as Customer Support Executive.
Excellent in conveying the client’s requirement to the team leader.
Expertise in taking follow up on daily basis.
Expertise in working with a team.
Worked with Sindh Best price As a cashier and computer operator ● 29/12/2014-04/04/2016.
Manage all their data of Reports.
Worked With Metro Cash and Carry wholesale center As ALC (Administrative and Logistic center) ●27/04/2016-08/05/2017.
Monitering The Flore.
Handling some Technical Issues.
Working With VED IT Solution as a back office executive since 12/05/2017.
Moniterning the Task.
Graduation (B.A) 2012 ● Lucknow University.
Intermediate 2009 ● U.P. Board
High School 2005 ● U.P. Board
Computer Diploma in PGDCA (1year)
DIploma in Tally
Computer Diploma C++
GST Diploma (2 Months)
Date of Birth: 15th may 1988, Languages Know: English and Hindi, References: Available on Request