NEW YORK, NY 10040
P h o n e 917-***-****
Work well without supervision
Bilingual English/Spanish with the ability to translate
Ability to prioritize and remain focused on the essence of an issue
Excellent with customer support services
Skilled at learning new concepts quickly while working well under pressure
Proficient in Microsoft Office
Can average anywhere from 65 to 80 WPM.
10/14-07/17 Rodier’s Law
Administrative Assistant/Data Entry
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data
02/14-1/16 Bad Man Bureau http://badmanbureau.com/
Handle business transactions with marketing staff to maximize profits off advertisements.
Organize a conference call prior to production of audio content so that the hosts are all up to date with the topic discussions.
Develop a weekly schedule of content based around the availability of staff and ensuring diverse content.
Manage and proofread content prior to publication.
Create and develop logos for branding purposes across various social media platforms.
Develop an introduction for the auditory content.
01/08-03/13 Independent Contractor New York, NY
Computer Repair Technician
Converted data from project specifications and statements of problems in order to create and modify computer programs.
Analyzed user requirements, procedures and problems in order to automate processing and improve existing computer system.
Conferred with personnel of organizational units involved in order to analyze current operational procedures.
Learned specific input and output requirements such as forms of data input, how data was to be summarized and formatted for reports; prepared time and cost estimates for completing projects.
Wrote detailed description of user needs, program functions and steps required to develop and modify computer program.
Reviewed computer system capabilities, work flow and scheduling limitations inputted test data into computer.
Determined if requested program and program change was possible within existing system.
Studied existing information processing systems in order to evaluate effectiveness.
Upgraded system and corrected errors to maintain system after implementation, entered program codes into computer system.
2008-2009 High School for Health Careers and Science New York, NY
Guidance Counselor’s Assistant
Greeted visitors and determined to who and when they can speak with the staff members.
Answered phones calls as well as taking messages for staff members when they were unavailable.
Responsible for locating students when called upon from staff or parents when seeking to speak with the individual.
2007-8/09 Michael Buczek Youth Baseball League New York, NY
Assistant (Summers Only)
Creating practice schedules that suited the schedule of both players and coaches.
Data Entry. Keeping track of player’s statistics.
June 2014 The City College of New York, New York, NY
Bachelor Degree in Psychology
Available upon request.