PROFESSIONAL SUMMARY: Adaptable Front Desk Receptionist and Customer Service Professional with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, operating various computer softwares, managing schedules, and maintaining reception and waiting areas.
●Cash Handling Skills
●Strong organizational and time-management skills
●General Retail Merchandising Skills
●Customer Service Experience
●Merchandise/Inventory Stocking and input
●Use Of Computerized Cash Registers
●Technology Literacy- Type 50 WPM, use of Internet, Word Processing, Excel, etc.
2121 N. Dinuba Blvd. Ste. C December 2017-April 2018
●Organize and complete files
●Maintaining office cleanliness and organization of resources
●Scheduling clients by calls, appointments, walk-ins, and cancellations
●Handling client payments and exits by ensuring all current and future needs are met
●Greeting clients in a personalized, friendly, and inviting manner
●Matching clients with the best-suited tax professional for their needs
●Check daily and annual revenues for sales of tax preparation, products and services.
3247 W Mineral King Ave, Visalia, CA 93291 June 2017- December 2017
●Ensures customer care and selling are #1 priority
●Demonstrates strong skill set in suggestive selling techniques
●Hands on experience with variable payment types and selling credit card applications.
●Maximizing gross margin dollars.
●Ability to use Support, Technology Literacy, ETC.
Walmart Neighborhood Market #5635 June 2016 - August 2016
1320 N. Demaree St. Visalia, CA 93291
●Hands-on experience in accepting payments from customers and give change and receipts.
●Processed customers payments in several ways; Cash, Credit/Debit, Check, Gift Card, etc.
●Ability to greet and answer customers’ questions and give information regarding business the policies and procedures in a customer-friendly way.
Josettes Boutique March 2014 - January 2015
124 S. E St. Exeter, CA 93221
Retail Sales Associate
●Organized inventory and assembled inventory on the floor.
●Excellent verbal and communication skills.
●Maintain cleanliness of store and back room
ACHIEVEMENTS & AWARDS:
-Future Farmers of America Certificate (2012)
-Displayed a positive and helpful attitude on a daily basis that was consistently praised by customers and employers.
●High School Diploma, Visalia Charter Independent Studies June 6, 2016
●Registered Nursing/Child Development (AAS), College of the Sequoias, Visalia, CA. August 2016-Present
*REFERENCES AVAILABLE UPON REQUEST