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Customer Service Professional

Visalia, CA
March 19, 2018

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Alexis Bazan


PROFESSIONAL SUMMARY: Adaptable Front Desk Receptionist and Customer Service Professional with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, operating various computer softwares, managing schedules, and maintaining reception and waiting areas.


●Sales/marketing experience

●Cash Handling Skills

●Strong organizational and time-management skills

●General Retail Merchandising Skills

●Customer Service Experience

●Merchandise/Inventory Stocking and input

●Use Of Computerized Cash Registers

●Technology Literacy- Type 50 WPM, use of Internet, Word Processing, Excel, etc.


H&R Block

2121 N. Dinuba Blvd. Ste. C December 2017-April 2018

Seasonal Receptionist

●Organize and complete files

●Maintaining office cleanliness and organization of resources

●Scheduling clients by calls, appointments, walk-ins, and cancellations

●Handling client payments and exits by ensuring all current and future needs are met

●Greeting clients in a personalized, friendly, and inviting manner

●Matching clients with the best-suited tax professional for their needs

●Check daily and annual revenues for sales of tax preparation, products and services.

Kmart/Sears Corporation

3247 W Mineral King Ave, Visalia, CA 93291 June 2017- December 2017

Cashier/Customer Service

●Ensures customer care and selling are #1 priority

●Demonstrates strong skill set in suggestive selling techniques

●Hands on experience with variable payment types and selling credit card applications.

●Maximizing gross margin dollars.

●Ability to use Support, Technology Literacy, ETC.

Walmart Neighborhood Market #5635 June 2016 - August 2016

1320 N. Demaree St. Visalia, CA 93291

Cashier Associate

●Hands-on experience in accepting payments from customers and give change and receipts.

●Processed customers payments in several ways; Cash, Credit/Debit, Check, Gift Card, etc.

●Ability to greet and answer customers’ questions and give information regarding business the policies and procedures in a customer-friendly way.

Josettes Boutique March 2014 - January 2015

124 S. E St. Exeter, CA 93221

Retail Sales Associate

●Organized inventory and assembled inventory on the floor.

●Excellent verbal and communication skills.

●Greet customers

●Maintain cleanliness of store and back room


-Future Farmers of America Certificate (2012)

-Displayed a positive and helpful attitude on a daily basis that was consistently praised by customers and employers.


●High School Diploma, Visalia Charter Independent Studies June 6, 2016

●Registered Nursing/Child Development (AAS), College of the Sequoias, Visalia, CA. August 2016-Present


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