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Administrative Assistant Customer Service

Location:
Astoria, NY
Posted:
March 18, 2018

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Resume:

**-** **** ******

Astoria, NY *****

347-***-****

Germaine Judge-Mooney

Objective

To use my accounting experience and my love for numbers to challenge my daily workflow.

Experience

November, 1976-1978

Bank Teller – Emigrant Savings Bank

December 1978 – 84

Accounting Clerk – The American Tobacco Company

1984-1986

Finance Clerk – The United/American Bible Society

Pay the countries around the world by the Rate of Exchange in the Wall Street Journal for all ministers that worked for the United Bible Society.

February 4, 1999 – January 1,2000 St. Mary’s Hospital For Children

Data Entry Clerk For The Admissions Dept.

Entered all of the liaisons visits to their various hospitals for use in reports.

Entered all referrals into the Informs Filler Program and then entered all information on patients upon admission.

Answered phones and filing.

January 1, 2000 St. Mary’s Hospital For Children

Unit Coordinator For CUW

Maintained all supplies in an orderly manner.

Maintained the charts: filling, thinning, and forms

Multitasking for clinics, transportation, and family involvement

August 14, 2001 St. Mary’s Hospital For Children

Patient Team Administrative Assistant

MDS – Schedule for timely completions, open all new admission, maintain MDS assessments in charts and have them signed at Patient team meetings

Schedule Patient Team Meetings, provided teams with weekly patient agenda for unit meetings and rounds.

Initiate team meeting sheets and bring Care Plans/Charts to meetings

Order all Durable Medical Equipment for all patients for weekend passes and to transition for discharge.

Oversee the Daily Census, maintain the Patient By Room Census, and maintain Change Of Services (TBI, subacute, and long term)

August 14, 2008 St. Mary’s Hospital For Children

Administrative Assistant/Receptionist - Present

Answered Main Phone for Healthcare System, transferred calls to appropriate departments, meet and greet all visitors, Direct 911 to proper units/areas

Establish and manage office procedures to facilitate efficient work flow

Schedule room reservations for Facility

Prepare and maintain office files and database

Manage Phone Calls/Distribute mail

Payroll for 50 people including for union 1199 staff, non-union and for 24/7 including evening and night differentials

May 08, 2017 St. Mary’s Hospital For Children

Administrative Coordinator to the Director of Nursing and the Director of Medical Services - Present

Assist the Director of Nursing and the Director of Medical Services with all necessary nursing and medical supplies for the entire hospital.

Assist with staffing the necessary employees to travel with residents to outside Hospitals.

Education

Computer Proficiencies

1980–1986 Pace University New York, NY

Credits in Business Administration and Computer Science

Microsoft Word, Excel, Outlook.

Meditech for IT Charting

Novatime for Payroll

Relevant Training/Seminars

Outstanding Customer Service Skills

Management / Supervisory Training



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