Administrative Assistant Customer Service
Resume:
Astoria, NY *****
Germaine Judge-Mooney
Objective
To use my accounting experience and my love for numbers to challenge my daily workflow.
Experience
November, 1976-1978
Bank Teller – Emigrant Savings Bank
December 1978 – 84
Accounting Clerk – The American Tobacco Company
1984-1986
Finance Clerk – The United/American Bible Society
Pay the countries around the world by the Rate of Exchange in the Wall Street Journal for all ministers that worked for the United Bible Society.
February 4, 1999 – January 1,2000 St. Mary’s Hospital For Children
Data Entry Clerk For The Admissions Dept.
Entered all of the liaisons visits to their various hospitals for use in reports.
Entered all referrals into the Informs Filler Program and then entered all information on patients upon admission.
Answered phones and filing.
January 1, 2000 St. Mary’s Hospital For Children
Unit Coordinator For CUW
Maintained all supplies in an orderly manner.
Maintained the charts: filling, thinning, and forms
Multitasking for clinics, transportation, and family involvement
August 14, 2001 St. Mary’s Hospital For Children
Patient Team Administrative Assistant
MDS – Schedule for timely completions, open all new admission, maintain MDS assessments in charts and have them signed at Patient team meetings
Schedule Patient Team Meetings, provided teams with weekly patient agenda for unit meetings and rounds.
Initiate team meeting sheets and bring Care Plans/Charts to meetings
Order all Durable Medical Equipment for all patients for weekend passes and to transition for discharge.
Oversee the Daily Census, maintain the Patient By Room Census, and maintain Change Of Services (TBI, subacute, and long term)
August 14, 2008 St. Mary’s Hospital For Children
Administrative Assistant/Receptionist - Present
Answered Main Phone for Healthcare System, transferred calls to appropriate departments, meet and greet all visitors, Direct 911 to proper units/areas
Establish and manage office procedures to facilitate efficient work flow
Schedule room reservations for Facility
Prepare and maintain office files and database
Manage Phone Calls/Distribute mail
Payroll for 50 people including for union 1199 staff, non-union and for 24/7 including evening and night differentials
May 08, 2017 St. Mary’s Hospital For Children
Administrative Coordinator to the Director of Nursing and the Director of Medical Services - Present
Assist the Director of Nursing and the Director of Medical Services with all necessary nursing and medical supplies for the entire hospital.
Assist with staffing the necessary employees to travel with residents to outside Hospitals.
Education
Computer Proficiencies
1980–1986 Pace University New York, NY
Credits in Business Administration and Computer Science
Microsoft Word, Excel, Outlook.
Meditech for IT Charting
Novatime for Payroll
Relevant Training/Seminars
Outstanding Customer Service Skills
Management / Supervisory Training
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