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Customer Service Sales Representative

Bronx County, NY
March 17, 2018

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Tel: 646-***-****




To obtain a position as a Community Outreach Liaison where I can use my skills, education, and trainings.

Bilingual English/Spanish Word Perfect 5/6.0, Excel, Access, Power Point, Outlook, HIPPA/C.P.R Certified and NYS DOH fingerprints clearance.

2014-2016 ASA College New York, NY

Associates of Occupational Studies Degree in Medical Assisting

G.P.A of 3.1


2017-Present Essen Health Care New York, NY

Outreach Liaison

Coordinate recruitment and placement of program participant

Act as liaison between various department to meet customers’ needs

Collect and delivers participants informed consent forms and/or questionnaires to designated staff

Perform community outreach and health education activities to target groups and/or individuals

Translate educational and other resources material for specific targeted population.

2015-2016 ASA College New York, NY

Student Advisor

Counsel and conduct follow up of any student who is in need of guidance

Serve as liaison between students and any faculty and/or staff that the student may have difficulty relating to.

Review the At Risk Evaluation form from each instructor; refer students to the learning center for tutoring.

Check up on the student’s overall attendance weekly; send follow-up letters, email and telephone students with sporadic attendance.

2012-2013 R Best Produce Bronx, NY


Compose, update and maintain sale program graph utilizing the computer.

Proofread various documents for completeness and accuracy.

Perform general office /clerical duties on a daily basis; such as distribute department mail.

Maintain small works roster files.

Receive and respond to public inquiries on the telephone and in person. While operating a multi-line system.

Operate computer terminal and other office equipment to help sales office.

2005-2010 Altagracia’s Family Day Care Bronx, NY


Provide care for children ages 3 months to 13 years old.

Develop and conduct structured lesson plans

Prepare menu and attendance rosters for each child every month

Assist in the preparation of NYS approved nutritional meals.

2009-2009 Senior Health Partners New York, NY

Intake Scheduler Clerk


Provided customer service as intake personnel.

Schedule appointments for patients

Manage all office responsibilities

Input patient information in the Database

2007-2008 Hair so Fine Bronx, NY


Receptionist/ managed customer service.

Responsible for conducting inventory assessments and ordering products for store needs.

Performed all bookkeeping and payment of bills and payroll

2003-2005 Wireless World Bronx Inc. Bronx, NY

Sales Representative / Assistant


Managed customer service response teams

Oversaw phone activation process

Maintained extensive company database

Responsible for conducting inventory assessments

Handled all financial obligations such as making bank deposit

Performed all bookkeeping and payments of all bills and payroll.

References: Furbished upon request.

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