Wendy Davis
Springfield MO
**********@*****.***
Account Executive and Consultant
Profile
Experienced dedicated professional with over twenty-five years of delivering significant, positive and measurable results. Highly skilled in selling complex solutions, project management, understanding detailed requirements, working with multiple high-profile clients and setting realistic customer expectations. Strong leader and communicator accomplished at developing and championing corporate values, vision, and mission.
Experience
Jack Henry & Associates
Springfield, MO
Account Executive February 2006-Present
Highlights:
Account Executive for Eleven State Territory Synergy Solution and Digital Conversion Specialist
Business-to-Business sales with C level decision makers including executive level personnel
Strong Understanding of the technology, business and regulatory issues facing financial sector
Established Hunter/Farmer for software products in the financial services industry
Builds customer relationships through strategic conversations to understand organizational business objectives and goals
Assesses problems or opportunities to create value for areas of strength, competitive pricing, customer satisfaction, and competitive advantages within existing and new accounts
Markets and advises on financial software and services for financial institutions, utilities, cooperatives, and medical facilities
Contract Pricing, Negotiations and Process Improvements
Execute live presentations, conference calls, and webinars for client education
Big Data, Data Storage, Compliance and Retention Strategy
Sales Force proficiency/Sales Revenue Projection
Support pipeline and account activity include managing timely and detailed responses to RFP’s, tracking activity in CRM, forecasting, conducting competitive research, and ongoing knowledge of training Jack Henry & Associates service offerings
Partners with key customer decision makers to structure business strategy as it relates to customer requirements
Project Business and Project Management for large high risk/high profile JHA Accounts
Plan and Implement Projects
Define project scope, goals and deliverables
Collect and manage project team
Allocate project resources internal as well as external
Create schedule and project timelines
Track deliverables
Support and direct teams
Monitor and report on project progress
Report progress, problems, and solutions to C level decision makers including executive level personnel
Implement and manage change when necessary to meet project outputs
Evaluate and assess result of project
MCI Sales Supervisor 1991 / January 2005
Springfield, MO
Highlights:
Responsible for a sales team of 16-20 individuals hitting and exceeding sales goals through coaching, development, and motivation in both inbound and outbound call center
Duties included complete customer resolution and quality
Managed the "escalation gate" receiving last resolution call
Responsible for recruiting, interviewing, coaching, retaining, and termination of employees
Effectively communicated with all different departments in center
Worked closely with training department with ongoing training and development of training materials in sales bays
Top sales team in partner campaigns
Recognized for outstanding performance, receiving numerous awards and recognition including Circle of Excellence and Club MCI
AWARDS/AFFILLIATIONS
Highlights:
Jack Henry & Associates Quota Club Winner
Goldleaf Circle of Excellence Winner
MCI Circle of Excellence
Top Team Partner
Perfect Call Awards
Professional Development
Relevant Courses and certifications:
Challenger Sales- Brent Adamson and Matthew Dixon
Understanding Personalities
Little Red Book of Selling – Jeffrey Gitomer’s
Spin Selling Tom Snyder& Kevin Kearns
21 Qualities of a Leader – John C. Maxwell
The 7 Habits of Highly Effective People – Dr. Stephen Covey
Who Moved My Cheese? – Spencer Johnson, Kenneth H.
Coaching: Bringing Out the Best in Others
Establishing Performance Expectations
Proactive Listening
Love ‘Em or Lose ‘Em – Beverly Kaye and Sharon Jordan-Evans
Fish Philosophy – Stephen C. Lundin, Harry Paul and John Christensen –
Closers 1 – Ben Gay
Closers 2 – Ben Gay III
21 Irrefutable Laws of Leadership- John Maxwell
Don’t Sweat the Small Stuff – Richard Carlson
Developing the Leaders Around You- John Maxwell
How to Assert Yourself – Cal LeMon
Whale Done – Ken Blanchard
The One Minute Manager Kenneth Blanchard/Spencer Johnson
The One Minute Salesperson – John Spencer
Education
SMSU Springfield, MO
Draughon Business College – Springfield, MO
Relevant Courses:
Business Law
Sales & Marketing
Principals of Accounting
Business Management
References available upon request