Ami Patel ************@*****.***
Levittown, PA **057
PROFESSIONAL QUALIFICATION
Ambitious, idea driven, self-motivated and result oriented pharmaceutical professional with diverse experiences in Research, Regulatory Affairs, Quality Assurance and Pharmacovigilance with strong background in quality review while entering data records of patient to ensure data integrity as well as providing dedicated quality patient care and fast and accurate medication dispensing with strong desire to enhance my skills and be an asset to teams within Pharmaceutical industry.
EDUCATION
Bachelor in Pharmacy - Gitanjali Pharmacy College, Gujarat, India - Graduated 2009
Master in Pharmaceutical Chemistry - L.B. Rao Pharma. Gujarat, India - Graduated 2012
Pharmacy Training in YASH Medicare Ltd. – Gujarat, India -2009
Post Graduate Diploma in Regulatory Affairs (P.G.D.R.A) - 2011
STUDY in Synthesis of Pregabalin - Cadila Pharmaceuticals, India - 2011 – 2013
Masters in QARA (Quality Assurance Regulatory Affairs) – Temple University – Grad. Date: 2019
Drug Development Certificate (FDA, CGMP, Pharmaceutical Marketing, IND/NDA) – Temple University, 2017
Pharmacy Technician Certificate (PTCB) - 2017
PROFESSIONAL EXPERIENCE
Walgreens, Levittown- PA
Pharmacy Technician Feb. 2015 – Current
Ensured customer satisfaction and directed pharmacy staff in the absence of the Pharmacy Manager and the staff pharmacist. Managed customer complaint resolution and assists in the Pharmacy with daily operations.
Performed quality assurance and quality control to achieve daily management goals and objectives.
Adhered to PA state and federal laws governing all drugs, records, documentation and reports. Counseled patients discussing dosage, usage, storage, side effects, and indications of medications to assist with patient compliance and knowledge.
Consulted with prescribers to clarify inaccuracies, correct errors, notify potential diagnostic related events and obtain authorization for any changes. Reported prescription incidents immediately. Maintained good working relationships with healthcare professionals and improved performance of department through motivation and constructive feedback.
Dispensed and compounded prescriptions, and maintained accurate patient records, dosing information and directions for use. Interacted with HMOs regarding Prior Authorisation and other insurance providers concerning billing/reimbursement issues.
M.V. Pharmacy College, India
Assistant Professor of Pharmaceuticals Chemistry Aug. 2013 – dec. 2014
Assist in teaching advanced level Pharmacy practice laboratory courses by giving individual instruction and feedback to students during lab period.
Hold weekly office/discussion hours to address student’s questions concerning course work
Cadila Pharmaceuticals, India July 2011 – June 2013
Research Scientist
Supported drug CMC development including characterization, comparability, formulation and stability study
Studied the correlation between the molecule structure and biological activities.
Contributed to IND, BLA submission, comparability study, CMC briefing document, and health authority response
Apollo Pharmacy, India
Pharmacist Oct. 2009 – Sept. 2010
Managed staff of 5 pharmacy technicians while ensuring accurately processed prescriptions, communicated closely with physicians and counseling patients to ensure comprehension of drug information, OTC medications, appropriate dosing, and minimal side effects. Played a key role in facilitating smooth and efficient pharmacy work flows by handling all manner of pharmacy services, from administering immunizations to liaising with insurance companies.
Transcribed telephone prescriptions from physicians and prescription entry and filling.
Assisted in patients waiting at prescription counter, drive-thru window and telephone.
Contacted physician's offices to obtain refills and clarify prescription information
Outstanding ability to prioritize and juggle multiple tasks, including customer service, technical and administrative tasks.
COMMUNITY SERVICE, AFFILIATIONS & AWARDS
Health Fairs – Volunteered at annual health fairs organized for BAPS Charities
National Association of Board of Pharmacy of India
Gujarat Pharmacy Council – India
Regulatory Affairs: The Backbone of Clinical Research Certification – India, 2010
Awarded Best Pharmacist - Maintaining Excellence in Apollo Pharmacy practices – 2009
Silver Medalist – Second Semester in Master of Pharmacy College
PROFESSIONAL KNOWLEDGE & SKILLS
Microsoft Word, Excel, PowerPoint, Outlook
UV-Visible Spectrophotometer, NMR, MS, HPLC.
Cambridge software (chem. Sketch, chem. Biodraw)
Bilingual in English, Gujarati & Hindi