ONUMONU, EMEKA MICHAEL
********@*****.***
CAREER ASPIRATION:
To aggressively Prospect, Maximise Sales, Provide Exemplary Customer Service, Squash Competition and working in a challenging environment that provides genuine opportunities for skills improvement and career development towards the high-quality growth of employer’s business.
VALUE ON OFFER:
A qualified Sales Account Manager with 8 years Management working experience and 6 years spanning across Customer Relations Management, Business Development, Marketing and Sales.
Quota-surpassing with a history of exceeding employer’s expectation across diverse industries. Currently on a sales achievement of N60 Million on a monthly bases. Enjoy talking to people and establishing a long term, loyal customer base.
Persuasive communicator; Using consultative selling skills to identify opportunities, overcome objections, build relationships, turning cold canvassing into sells and squashing competitions.
Tenacious Negotiator and Closing; adept in conveying the benefits of products/services and generating customers interest.
My experience in working for several multi-nationals, Mid - Size and Start up organizations has inculcated professionalism and made me appreciate diversity and a can-do attitude.
SKILS / STRENGHTS:
Selling and Negotiating.
Business Development.
Customer Base Expansion.
Account Acquisition and Retention
Self-motivated and priority Driven.
Territorial Management and Customer Support.
Good Organizational and Time Management.
Powerful Presentation.
Lead Qualification and Generation.
Team Leadership / Training.
Excellent Marketing and Customer Care.
Client Management.
Debt Recovery.
Good use of MS, Excel, Power Point office programs and SQL Server 2000.
WORK EXPERIENCES:
SC JOHNSON AND SONS, LAGOS.
Senior Distribution Partner Manager (Area Sales Manager) – (Port Harcourt, Owerri, Aba, Uyo and Calabar)
August, 2017 – Till Date.
Same as Below…
SC JOHNSON AND SONS, LAGOS.
Distribution Partner Manager (Sales Account Manager) – (Abia.)
February, 2016 – July, 2017.
Same as Below…
SC JOHNSON AND SONS, LAGOS.
Distribution Partner Manager (Sales Account Manager) – (Akwa Ibom and Calabar.)
December, 2015 – February, 2016,
§Interface with the distributors, wholesalers, retailers and consumers of the business.
§ To develop generate over 1,500 retail coverage.
§ Increase market share in by 40% in Abia State.
§ Ensure minimum monthly retail sales of N2.8 Million per sales van.
§ Ensure minimum of 30 calls per day per sales representative.
§ Must sell all SKUs available to direct coverage outlets.
§ To ensure receivable not less than 30days.
§ To ensure van sales operation average daily sales of N150,000.00.
§ Ensure full compliance with all new pricing schemes and protect agreed Trade Margins.
§ Ensure that periodic reports are timely and accurate.
§Generate insights from market trends and competition activity to derive competitive advantage.
§Design, develop, and manage an effective route to market structure.
§Recruit, train, motivate and mentor sales team/canvassers/merchandisers on products, selling strategies and deployment to sales territories.
§ Ensure product availability at all relevant outlets through Distributors Sales Rep (DPR).
§Effective management in terms of handling DPRs teams to achieve set objective.
§Effectively manage distributor and ensure service levels within assigned geographical area.
Selected Accomplishment:
§Increased sales rate from 34% to 125% in Akwa Ibom and Calabar in January, 2016.
§Transferred to Abia with an improved growth rate of 114% and third position Pan Nigeria in February, 2016.
§Achieved Value and Volume target of FY15/16 by 167%.
§Demonstrated an unwavering commitment to customers’ service, adding new customers while maintaining premium service levels with existing accounts.
§Fostered growth, sustainable network of buyers despite previously dominant competitors’ advantage.
DEEKAY GROUP NIGERIA LIMITED, Asaba, Delta State.
Territorial Sales Manager (Aba, Rivers, Akwa Ibom and Bayelsa.)
July, 2013 – April, 2014.
§Recruited to Star up and rebuild the south south sales region and managed 6 member teams within N20 million in 5 states territory in nigeria.
§Ensured resolution targets, customer accounts are met and initiated follow ups on a regular base according to business needs.
§Produced weekly reports, reporting on sales activities and kept abreast of trends, competitive products and industry development.
§Attend to distributors’ needs and complaints in a professional manner.
§Ensured effective point of sales placements.
Selected Accomplishment:
§Increased territory rate of sales from 9.5% to 25.3% within 10 months and brand presence within territories.
§Increased accounts from 2 to 20.
§Achieved transaction of N30 million on a monthly bases.
§Consistently exceeded monthly quotas as much as 120%.
§Transformed minimally performed territories into the company's most lucrative revenue generators (Aba). Built trust, salvaged damaged relationships and won back product loyalty.
§Achieved a 90% conversion rate on appointment sales.
§Fostered growth, leveraging strong listening, presentation and closing skills to optimize sales results despite dominant competitor advantage.
BRAND FARMS LTD, Port Harcourt, Rivers State.
Sales Manager.
February, 2013 – April, 2013.
§Managed the daily operations of the farm.
§Managed customers account, built positive relationships with customers and grew account base within territory.
§Auditing existing policies, procedures and recommending strategies for an improvement.
§Ensured the safe delivery of customers’ goods on time.
§Collate and analyze feedback from both staff and clients as it relates to our services.
§Ensured clients’ satisfaction by managing and resolution of such complains.
Selected Accomplishment;
§Recognised for a superior sales strategy that increased sales from bottom line to 30%.
§Consistently exceeded 56 cold and follow up calling weekly, earning recognition as one of the top managers recorded.
§Created sales campaigns that catapulted market share gains from 1% to 12% to dominate specialized market within the industry.
UAC FOODS (Supreme Ice – Cream), Port Harcourt, Rivers State.
Senior Field Sales Executive Officer (Business Development).
September, 2011 – February, 2013.
§Charged with developing channels sales within the region.
§Monitoring competitors’ activity and devise effective counter measures.
§Managed approximately 250 accounts and grow customer base through referral, cold calling and sales presentation.
§Accountable for meeting sales quota and maintaining optimal client’s satisfaction.
§Managed promotional plans and POS materials to enhance market visibility and driving volumes.
§Effectively manage distributors and ensures service levels within assigned geographical area.
§Prepared visit schedule, conducts visit to customers to promote sales and maintain good customer relationships.
§Review of enquires received from aftermarket customers, obtain clarifications where necessary, follow-up and initiate appropriate activities until receipt of customer order/development order.
Selected Accomplishment;
§Grew base from N6.8million to N8.4million monthly in 18 months, increasing accounts from 187 to 250.
§Continued to exceed sales objectives, outperforming quota by an average of 20%.
§Prompted large organisations and customers to switch from a competitors products resulting in huge sales and unseating of a prevailing competitor in the field example, Golden Scoop, Fan Ice cream, Blue Bunny Ice cream and Mars Ice cream.
§Grow market share by increasing sales product lines.
§Maximised promotion activities on company products.
UAC FOODS (Supreme Ice – Cream), Port Harcourt, Rivers State.
Field Sales Executive (Port Harcourt, Bayelsa, Aba).
August, 2006 – September, 2011.
§Initiates and close sales for prospective customers.
§Managed demonstrations and trainings to customers and distributors sales team.
§Identifed new and more profitable segments of the business and redefined our own market.
§Ensured prompt payment by customers and distributors.
§Reporting of sales figure by weekly and weekly to the Field Sales manager.
§Ensured strict adherence to cheque and credit policy of the company.
§Set Targets on newly developed customers on every week.
§Observing all competitive activities and submit a weekly marketing report to the Field Sales Manager.
Selected Accomplishment;
§Surpassed sales goal by 14% in 2007, 16% by 2008 and 22% in 2010.
§Recognised for superior performance as Best Sales man: South - South and South East from 2007 - 2008 - 2009.
§Served as an integral member of team that delivered single year sales increase of frozen ice cream of 290% from 2006 to 2010.
§Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
§Proved the ability to multitask, handled crowd of up to 550 people, resolve customers’ issues and excel within a demanding, high-volume setting.
Filbon Hotel (Tourism Industry), Enugu.
Customer Relation Manager.
May, 2006 – July, 2006.
§Initiated an intensive marketing Strategy to increase sales.
§Identified and harness business needs and opportunities.
§Design, develop and manage an effective route to market structure.
§Generate insights from market trends and competition activity to derive competitive advantage.
§Conduct and manage research on how to improve hotel activities and tourism.
§Prepares and directs in-service training programs for newly employed personnel.
§Plans, directs, and coordinates the operation of vehicle maintenance and repairs.
§Promoting Tourism generally.
Rainbow net Limited (Telecom Industry), Enugu
Independent Sales Agent.
October, 2004 – April, 2006.
§Aggressive promotion of company’s product within catchments area.
§Initiating and Winning Prospective Dealers and Selling Points.
§Making Presentation to Corporate Organizations.
§Achieving and exceeding set Targets and negotiate product sales into high value purchase.
§Collate and analyze data/feedback from clients as it relates to our services.
§Report to field sales manager on trading trends and marketing opportunities.
§Ensure full payments are received for all units sold.
§Ensure clients’ satisfaction by managing complains and resolution of such complains.
Linco Link Investment Limited (AP PLC) (Service Station), Anambra.
Marketing Executive (NYSC).
September, 2003 – October, 2004.
§Scouting and marketing of PMS, AGO and DPK.
§Prepared Valuation reports to clients for sales.
§Meet account completion deadlines from retail outlets
§Updated and reconciled Bank and cash balances and other subsidiary accounts.
§Prepare freight and Haulage waybills for product lifting from NNPC Depot.
§Analyze Daily, Weekly and Monthly Sales Summary.
Linco Link Investment Limited (AP PLC) (Corporate Headquarters), Enugu.
Personal Assistant to the MD.
June, 2001- August, 2003.
§Same Responsibility as above.
Nigeria Television Authority (NTA) Enugu.
Industrial Attachment (IT), Marketing.
April, 1999 – May, 2000.
§Prepare monthly Transmission Certificates to clients.
§Prepare of Monthly Sales/Revenue earnings returns.
§Deposit all daily sales and other revenues.
EDUCATIONAL BACKGROUND
Institute of Management and Technology, Enugu State, 2000-2002.
HND, Marketing.
Institute of Management and Technology, Enugu State, 1998-2000.
OND, Marketing.
St. Patrick’s Secondary School, Emene, Enugu State, 1987-1994.
West African Examination Council (WAEC).
PERSONAL DATA:
RESIDENT ADDRESSE:
No. 52 Fynface Street off Alcon Road, Woji, Port Harcourt, Rivers State.
HOBBIES:
Chess Game, swimming, Traveling.
FAMILY SIZE:
5
CHILDREN:
3
STATUS & GENDER:
Married, Male.
DATE OF BIRTH:
17th February, 1976.
AGE
41
ORIGIN:
Delta State, Nigeria.
REFEREES:
Dr. Ejike Ozonsi
Director Medical Services,
Enugu State University of Science and Technology, Enugu.
Tel: 080********, 081********.
Email: **********@*****.***
Mr.Chiefo Ejiofobiri
Divisional Head, National Product Sales
Fidelity Bank Plc
Lagos State.
Tel: 080********.
Email:
Kingsley Konyeha.
Head of Sales.
SC Johnsons and Sons, Nigeria.
Lagos State.
Tel: 081********, 080********.
Email: ********@***.***