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Customer Service Management

Federal Capital Territory, Nigeria
March 20, 2018

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The Hirer,

Dear Sir/Ma

I wish to apply for the above named position as advertised by your organization.

My background includes overseeing administrative operations and staff members while driving office efficiency and maximizing productivity. From organizing schedules and coaching employees to coordinating payroll and providing outstanding customer service, I excel at prioritizing tasks, collaborating with peers and management teams, and encouraging effective communication and organizational procedures to realize seamless organizational functioning.

I possess a B.Sc Degree in Business Administration/Management from the University of Ilorin, Kwara State; and I currently work as the Head of Protocol and Security to the CEO of Phase3telecom Limited.

Highlights of my experience include…

Overseeing office activities including scheduling, budgeting / forecasting, record maintenance, and purchasing while implementing new procedures to ensure optimal productivity.

Demonstrating a steadfast commitment to providing outstanding administrative management within fast-paced environments while streamlining operations and achieving company success.

Providing full-scale administrative, financial, and logistical support on various special projects.

Excelling at balancing multiple tasks while providing top-level organization, interpersonal, and communication skills.

Visa processing for Senior management and expatriate staff

I have special skills in the following areas:

Managerial skills and leadership

Strategic planning and organization

Effective communication and interpersonal abilities

Computer proficiency


Multitasking and time management

Deadline sensitivity

Training and coaching skills

Problem-solving orientation

Knowledge of administrative policies

Governmental Relationship

My skills in general administration and organization, along with my superior team leadership and staff management abilities, position me to excel in this role. I would appreciate the chance to offer more insight into my qualifications. Attached is my curriculum vitae for necessary action.

Thank you for your consideration; I look forward to speaking with you soon.

Yours sincerely,

Robert Abiodun Sokou



Contact this candidate