Supply Chain Management

**** ***** **, *******, ** ***** 469-***-**** ***************@*****.*** https://www.linkedin.com/in/chengfengzhang

CHENGFENG (ELLA) ZHANG

OBJECTIVE

Highly motivated and results-oriented professional with 10+ years of Supply Chain Management experience seeking to provide my strong Supply Chain knowledge and expertise. Excellent bilingual communication skills with expert level knowledge in International and Chinese market, in the areas of Sourcing and Procurement, Cross-border E-Commerce Business Development and Operation, International Business (Export & Import), Global Logistics and Transportation, Warehouse and Inventory Management.

EDUCATION

The University of Texas at Dallas, Richardson, TX Dec. 2017

M.S., Supply Chain Management GPA 3.8/4.0

University of International Business and Economics, Beijing, China Jul. 2015

Certificate, International Business Management

Beijing Foreign Studies University, Beijing, China Jul. 2010

B.S., English

HIGHLIGHTS

Strong Customer and Detail Orientation

Bilingual (English/ Mandarin)

Purchasing, Strategic Global Sourcing

Database Analysis, SQL

Advanced MS Excel, Project, Visio

SAP, QuickBooks, Fishbowl, Solid Commerce

International, Reverse Logistics Management

Lean Six Sigma, RFI, RFQ, RFP

Inventory Management

Retail Operation, Omni-Channel Marketing

BUSINESS EXPERIENCE

AYC Group, Garland, TX, US June. 2017 - Dec. 2017

Buyer

Supported the fulfillment of B2C orders across marketplaces (Amazon, eBay, Walmart, Newegg)

Made forecasting, planning, cost analysis relative to commodities consist of the materials, supplies and components

Coordinated purchasing activities with 7 critical manufactures, managed suppliers to acquire inventory in a cost effective and timely manner

Processed purchase salon furnishings requisitions, purchase change orders and requested for quotes to suppliers

Inputted procurement data, maintained bills of material and part numbers in supply chain management system

Worked with Engineers to define standard and influence technical design decisions to meet technical capabilities

Developed new supply sources where vendors and suppliers are no longer competitive.

Ensured support throughout the service phase of the product lifecycle, arranged the repair and replacement supply chain

China Postal Service, E-Commerce Bureau, Beijing, China

Cross border Ecommerce Business Manager Sept. 2012 - Jul. 2016

Managed global supply chain of a Cross-border E-commerce platform, achieved $3 million online sales revenue annually

Developed business cooperation with 10+International, 5+Provincial Postal service to successfully launch 5 different overseas online shopping malls

Researched product lines, led creation and implementation of RFX processes for supplier selection and qualification

Designed payment channel, transportation strategy to maximize international delivery efficiency while minimize cost

Worked with cross-functional teams on website functions design to improve the quality and service for suppliers

Ran Omni-channel campaigns, achieved 50% sales increase, analyzed promotional data, kept continuous improvement

Managed supplier relationships including supplier performance, sales revenue, cost and quality improvements

Responsible for executive monthly business reviews to implement end- to- end supply chain process improvement

Summit International Leisure Club Co., Ltd, Beijing, China May. 2011 - Aug. 2012

Supply Chain Operation Supervisor

Managed 8 luxury apparel vendors, monitored the cost, supply chain process to negotiate highest quality at best value

Researched and analyzed freight costs, customs classifications and delivery methods to minimize costs by 20%

Managed outsourced international 3PL service providers to ensure optimal service across cost, productivity, and quality

Coordinated orders on packing, loading and global transportation according to the international customs requirement

Worked with management to address all aspects of commodity management, including procurement support, commodity business plans, market trends assessment, pricing, and product availability.

Achieved $200,000 cost reduction by sourcing new suppliers, price analyzing, and renegotiation

Kontron (Beijing) Technology Co., Ltd, Beijing, China Mar. 2009 - Apr. 2011

Buyer

Performed import order entry in system, followed up on logistics and payment issues to ensure on-time delivery of Embedded Computing Technology products

Executed manufacturing and procurement planning, created purchase orders for materials and components

Decided inventory and purchasing quantity based on forecast and market trend.

Handled 1K+ of spare parts for RMA (Return Material Authorization) and DOA (Dead on Arrival) procedure across all regions and channels

Managed the reverse logistics and drive continuous improvements for the repair and/or replacement supply chain

School Source International Co., Ltd, Beijing, China Feb. 2006 - Feb. 2009

Buyer

Planned and executed procurements from 10+ vendors of educational supplies

Communicated with manufactures to confirm contracts, production/shipping schedules, monitored open orders to ensure on-time delivery

Conducted RFQ, cost saving initiatives, vendor negotiations and vetting

Confirmed samples, arranged order production, inspected goods before delivery, tracked export procedures

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