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Customer Service High School

Sparks, NV
March 20, 2018

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Chad R Smith

**** ******* **

Reno, NV *****



Hard-working, self-motivated professional seeking a position in the ever changing tech industry. SKILLS

9 years of customer service experience

2 years of experience as a service technician

Creative problem solver

Excellent communication skills

Fast learner

Energetic work attitude



AT&T/DirecTV, Sparks, NV

Premises Technician

04/2016 - Present

Installing and repairing DirecTV systems in customers homes. Conducting site surveys to determine the best location for the satellite dish and how cable network would be constructed. Identifying network and cabling problems. Using problem- solving skills to fix related issues. Educating customers on how to use their new DirecTV system. Vail Resorts, South Lake Tahoe, CA

Barback / Barista

11/2015 - 04/2016

Preparing hot and cold beverages, such as coffee, espresso drinks, beer, wine, and cocktails. Describing menu items to customers or suggesting products that might appeal to them. Receiving and processing customer payments. Maintaining efficient, friendly service. Changing kegs, washing glassware, preparing garnishes, maintaining liquor inventory, preparing drink mixes, and keeping the bar clean and organized. Montage Hotels & Resorts - Scarpetta Los Angeles, Beverly Hills, CA Bartender / Barback / Food Runner / Server Assistant 09/2013 - 10/2015

Mastros Steakhouse, Costa Mesa, CA


07/2014 - 10/2014

Carson House, Beverly Hills, CA


07/2013 - 09/2013

Sandbar, Santa Barbara, CA

Busser / Expo

03/2013 - 07/2013

Starbucks, Santa Barbara, CA


06/2012 - 03/2013

BlueStar Parking, Santa Barbara, CA


01/2012 - 06/2012

Walgreens, Goleta, CA

Certified Photo Specialist

08/2009 - 07/2011

Fallen Leaf Resort / Marina, Fallen Leaf, CA


06/2008 - 09/2008


Icon Collective Production School Burbank, CA

Audio Engineering

2013 - 2014

Santa Barbara City College Santa Barbara, CA

Associate of Science in Communications

2010 - 2013

Silver State High School Carson City, NV

High School Diploma

2006 - 2010

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