Customer Service High School
Resume:
Chad R Smith
Reno, NV *****
**************@******.***
OBJECTIVE
Hard-working, self-motivated professional seeking a position in the ever changing tech industry. SKILLS
9 years of customer service experience
2 years of experience as a service technician
Creative problem solver
Excellent communication skills
Fast learner
Energetic work attitude
Self-motivated
WORK EXPERIENCE
AT&T/DirecTV, Sparks, NV
Premises Technician
04/2016 - Present
Installing and repairing DirecTV systems in customers homes. Conducting site surveys to determine the best location for the satellite dish and how cable network would be constructed. Identifying network and cabling problems. Using problem- solving skills to fix related issues. Educating customers on how to use their new DirecTV system. Vail Resorts, South Lake Tahoe, CA
Barback / Barista
11/2015 - 04/2016
Preparing hot and cold beverages, such as coffee, espresso drinks, beer, wine, and cocktails. Describing menu items to customers or suggesting products that might appeal to them. Receiving and processing customer payments. Maintaining efficient, friendly service. Changing kegs, washing glassware, preparing garnishes, maintaining liquor inventory, preparing drink mixes, and keeping the bar clean and organized. Montage Hotels & Resorts - Scarpetta Los Angeles, Beverly Hills, CA Bartender / Barback / Food Runner / Server Assistant 09/2013 - 10/2015
Mastros Steakhouse, Costa Mesa, CA
Busser
07/2014 - 10/2014
Carson House, Beverly Hills, CA
Barback
07/2013 - 09/2013
Sandbar, Santa Barbara, CA
Busser / Expo
03/2013 - 07/2013
Starbucks, Santa Barbara, CA
Barista
06/2012 - 03/2013
BlueStar Parking, Santa Barbara, CA
Valet
01/2012 - 06/2012
Walgreens, Goleta, CA
Certified Photo Specialist
08/2009 - 07/2011
Fallen Leaf Resort / Marina, Fallen Leaf, CA
Cashier
06/2008 - 09/2008
EDUCATION
Icon Collective Production School Burbank, CA
Audio Engineering
2013 - 2014
Santa Barbara City College Santa Barbara, CA
Associate of Science in Communications
2010 - 2013
Silver State High School Carson City, NV
High School Diploma
2006 - 2010
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