Manager Administrative Assistant

DAWN AMES

702-***-**** v **********@*****.***

PROFESSIONAL PROFILE

I’m an upbeat, take-charge People Person with experience in diverse backgrounds, including: v Community Manager (7 yrs): Worked for three property management services to manage total of 18 homeowner associations and 40 properties (including huge one with 3,000+ homes). Recognized multiple times for Exemplary Effort and received award for “Outstanding Leadership.”

v Retail Manager (3 yrs): Raised revenue at Bath & Body Works and New York & Co. Inspired loyalty from subordinates. When I left BBW for NY&C, three of them followed me. v Dispatcher (15 yrs) for California Highway Patrol, Los Angeles County (yearly volume, over one million calls). Also served as Administrator, where I started the statewide training program for all communication operators, including the writing of manuals and related training materials.

EXPERIENCE

Community Manager

ASSOCIA HILL COUNTRY

7/2016-10/2016

Austin, TX

Associa provides nationwide property management services for homeowner associations and other property holders u Served as Community Manager for seven homeowner associations,. Monitored their finances and required compliance when necessary. Investigated and resolved complaints relating to assessments and fines.

Community Manager

Provisional Community Manager

ASSOCIA NEVADA SOUTH

12/2012-6/2016

6/2012-12/2012

Las Vegas, NV

Served as Community Manager for 10 home owner associations,. Provisional Community Manager

THE MANAGEMENT TRUST

3/2012-6/2012

Las Vegas, NV

The Management Trust provides nationwide property management services for homeowner asso- ciations and other property holders u Hired to serve as Provisional Community Manager for 7 associations, discovered early that several were thinking of moving to another property manage- ment service. Took action and audited Associations’’ financials, prepared budgets and conducted hearings to clear the air and assured compliance. Within short time, all associations were working within their budgets and violations were minimal.

Provisional Community Manager

Administrative Assistant

RMI MANAGEMENT, LLC

2011-2012

2009-2011

Las Vegas, NV

RMI Management provides nationwide property management services for homeowner associations and other property holders u Promoted from Administrative Assistant to Provisional Community Manager with responsibility for management of 3,000+ homeowner association and supervision of a 21 member team. Received several awards for exemplary effort, including award for “Outstanding Leadership.”

Store Manager

NEW YORK & CO.

8/2007-8/2009

Palmdale, CA

Managed and administered retail operations for a women's apparel industry leader at an upscale DAWN AMES

regional mall to optimize profit and competitiveness. Hired, developed and supervised staff of 7 cashiers and sales associates.

Store Manager

BATH & BODY WORKS

10/2006-8/2007

Palmdale, CA

Maintained and controlled huge inventory with thousands of items and multiple product lines. Coordinated stocking, merchandising and displays. Planned, budgeted and scheduled labor shifts. Dispatcher / Administrator

CALIFORNIA HIGHWAY PATROL

1990-2005

Los Angeles, CA

v As Dispatcher, handled heavy volume of emergency calls to CHP Central Dispatch in LA County (1M+ calls a year). Calls included crimes, traffic accidents and jams, road obstructions, medical emergencies, natural and man-made disasters, haz/mat spills, search/rescues, Amber alerts, fires, civil disturbances, etc.

v As Administrator, helped organize interagency and multi-jurisdictional operations to avoid confusion, and redundancy. Performed special administrative projects and conducted briefings to support commanders, civilian staff and officers, Started the statewide training program for all communication operators, including the writing of manuals and related training materials.

EDUCATION

AS, Business Administration

ANTELOPE VALLEY COLLEGE

2007

Lancaster, CA

TRAINING

NCIC, LEDS (National Computerized Law Enforcement Dispatch Procedures and System) US DEPT OF JUSTICE

1990

Lancaster, CA

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