Siva Kumar
Senior Business Analyst
Email:***@******************.***
Ph Num:201-***-****
Over 8 years’ IT experience in the field of Business Requirement Analysis, System Analysis, Software Development & Testing with strong understanding and diversified experience in various industries. Proficient in SDLC methodologies such as Waterfall, and Agile including analysis, design, development and testing of software. Understanding of ITIL (Information Technology Infrastructure Library), SDLC (Software Development Lifecycle), and project management fundamentals.
Experienced in conducting GAP Analysis between the "AS-IS" and the "TO-BE" system. Performed SWOT Analysis and Cost-Benefit Analysis during project inception phase. Effectively articulated project documentations including functional requirement documents (FRD), AS-IS and TO-BE Process flows, use cases, test scenarios, test cases etc.
Worked closely with manager to analyze & understand Business requirements; gathered User, Functional (FR) and Non-Functional requirements (NFR) & translated the requirements into User Stories for Scrum process using Rally.
Generated Business Requirement documents (BRD), Functional Specification design documents (FSD) and Functional Requirement Documents (FRD).
Led various Scrum meetings with development team to review Functional specification& design the system.
Developed Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases and performed Functionality testing & Regression testing. Experienced in preparing Use-Case documents and system requirement documents based on client requirements and in-depth System diagrams.
Expertise in conducting Joint Application Development (JAD) sessions, holding interviews and document analysis for user requirement gathering.
Outstanding organizational skills in capturing all the Business Flows and presenting them as meaningful artifacts at Inception and Elaboration phase.
Experience in Big Data analysis using Hadoop, HIVE and SQOOP.
Experience in running Hive scripts and Unix and Linux shell scripting.
Great interest in observing and learning the latest technologies in the Big Data world.
In-depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, and Visio.
Supported sales function by designing pre-sales solutions; gathered specifications and requirements, created demos, and developed workflow designs. Lead initiatives to improve processes in business, organizational, and operational areas.
Facilitated optimal internal communications by serving as liaison between services organization and product development, product management, and technical teams.
Excellent skills in Portfolio Management and Project Management.
Basic understanding of healthcare data set. Including EMR, HER, HIE, HL7, ICD9/10, CPT, LONIC, NDC, SNMOED, HIPPA eligibility, authorization, claims, payer, provider, patient, encounters and the relationship between each.
Experience working with RFP (Request For Proposal) and PPACA.
Experience working with BI Reporting tools like Tableau.
Strong knowledge of clinical data, data standards SDTM (CDISC), WHO, etc.
Experience with data analysis, analytics, metrics development, and data visualization
Experience delivering data analytics solutions to external customers in the clinical field is required
Experience with e Clinical EDC, CDM, IVRS/RTSM, CTMS systems, Oracle LSH, SAS
Experience working with Contact Center, Document Processing Verification, EDI, Enrollment Services, Notices and Outbound Mail, and Premium Billing.
Business Analysis Skills:
Acceptance and Evaluation Criteria
Backlog Management
Balanced Scorecard
Benchmarking and Market Analysis
Brainstorming
Business Capability Analysis
Business Model Canvas
Business Rules Analysis
Collaborative Games
Data Dictionary
Data Flow Diagrams
Data Modeling
Decision Analysis
Decision Modeling
Document Analysis
Estimation
Focus Groups
Functional Decomposition
Glossary
Interface Analysis
Interviews
Item Tracking
Lessons Learned
Metrics and KPIs
Non-Functional Requirements Analysis
Observation
Organizational Modeling
Prioritization
Process Analysis
Process Modeling
Prototyping
Reviews
Risk Analysis and Management
Roles and Permissions Matrix
Root Cause Analysis
Scenarios
Scope Modeling
Sequence Diagrams
Stakeholder List, Map Personas
State Modeling
Survey or Questionnaire
SWOT Analysis
Use Cases
User Stories
Vendor Assessment
Workshops
Requirement Traceability Matrix (RTM)
Technical Skills
Domain
Banking, U.S.-Healthcare, Finance
Methodologies
Agile, Agile/Scrum, Waterfall
Requirement management tools
Blueprints, Rational Requisite Pro, DOORS
Business Modeling tools
MS Visio, Enterprise Architecture, Pencil, Rational Rose
Testing Tools
Selenium Web Driver, TESTNG
Bug Tracking Tools
Jira, HP Quality Center/ALM, Rally, Bugzilla, Clear Quest
Document Creation/Management
MS Office - Word, Excel, Outlook, PowerPoint, MS Project
CRM
Salesforce
Content management
MS - Share Point
BI/Reporting Tools
Crystal reports, Business Objects, Tableau, Hadoop
Data Modeling Tools
CA ERWIN Data Modeler
Database
Oracle, MySQL, DB2, SQL
Language
Java, C#, C, C++, SQL, XML, HTML, CSS, .NET, JAVA SCRIPT
Operating System
MS-DOS, Windows 95/98/NT/2000/XP/Vista/WIN7/Win8, MAC
BA Deliverables
Created/revised/Executed the following:
Business Analysis Planning, Process Maps, Business Process Models, Requirement Specifications, Use Case Scenarios, User Acceptance Testing, Data Flow diagrams, Data Dictionary, Data Modeling or Data Use Cases and Data Analysis.
Professional Experience
Client: State of Kansas Medicaid (Hewlett Packard Enterprise), Topeka, Kansas
Provider Management Module Dec 2016 – Mar 2018
Provider Enrollment Module Jan 2015 – Nov 2016
Role: Senior Business Analyst
Project: Kansas Department of Health and Environment (KDHE), has selected HPE to upgrade the state’s Medicaid Management Information System (MMIS). HPE will establish the Kansas Modular Medicaid System (KMMS) – a new high-tech foundation to assist the administration of Medicaid. Adopting a variety of HPE technologies, commercial off-the-shelf (COTS) software, and superior partner solutions from Cerner and SAS, HPE will strengthen the state’s ability to manage Medicaid policies and finances across disparate programs and agencies.
Medicaid – one of the largest healthcare payers in the United States – is undergoing a dramatic transformation due to federal mandate. The Department of Health and Human Services has issued new standards and conditions for Medicaid technology systems that must be met which include the use of a modular, flexible approach to systems development. Responsibilities:
Responsible for capturing and managing business requirements for the release along with business process and developing the functional requirements specifications document.
Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
Conducted sprint retrospective and followed up on action items for continuous improvement as a part of scrum implementation.
Responsible for defining scope, creating work breakdown structure (WBS).
Experience working on API’s and Data Integration
Organized regular meetings with Off-shore development team, capture meetings / documentation & sharing of MOM (Minutes of Meeting) with the team.
Collaborate with cross-functional teams to gather business requirements related to ongoing development using agile estimating and applied user stories.
Responsible for keeping abreast of all payroll and related tax law working closely with HR, Legal and Payroll Systems Analysts.
Responsible to ensure that the team maintains systems in compliance with the requirements specified within bargaining unit contracts.
Directs and coordinates timely and accurate recording of employee Human Resource information as well as payroll processing, including the collection and validation of time and attendance data.
Assigned to special projects.
Plan and organizes the payroll processing team.
Pay attention to internal and external customer requirements and focus behavior toward improvement.
Coordinate periodic internal and external audits.
Coordinate special analysis or projects as needs.
Recognize and communicate potential issues/risks with entire team.
Experience working with PHARMA industry and Drug Rebate.
Experience working with LIMS system with features that support a modern laboratory's operations.
Manage and review payroll process including earning, deduction codes, setup, and taxability.
Ensure compliance with payroll laws and regulations.
Validate and run various payroll reports to ensure payroll is complete, accurate and timely.
Monitor departmental metrics and SOX compliance and report on status to team and Mgr. Employee Services.
Environment: MS Visio, Microsoft Word, Excel, Share-point, C#, .NET, HP ALM.
Client: Union Bank, California. Nov 2013 – Dec 2014
Role: Business Analyst
Project: The project was to develop an online account service for both desktop and mobile interfaces. It delivers the customers to manage their accounts, which include obtaining account and loan information, making online payments, managing personal and amortization schedules, obtain documents, forms, and payoff Statements.
Responsibilities:
Used Visio model process and created use case diagrams, activity diagrams, data flow diagrams, sequence diagrams and collaboration diagrams, generated reports for executive management using crystal reports so that they can make a sound decision based on the reports
Played a substantial role in the process identification and definition and functional requirements gathering, in an effort to develop a practical technology solution for automating the system.
Designed new process modeling and documented the business process and various business scenarios and activities.
Played an important role in Microsoft business intelligence (MSBI) in the process of design, retrieve, analyze and report data the tools generally read all the data that have been previously stored, often, though not necessarily, in a data mart.
Participated in user acceptance testing (UAT) and created a user manual for easy transition of business users from every day manual processing to the newly established automated system.
Meet and discuss requested changes with business client ensuring a thorough understanding of specifications.
Reviewed with technical team to ensure understanding of project requirements.
Created Feature Requirement Specifications including use cases, flow/business process diagrams, and UI mockups.
Documented both functional and non-functional requirements identifying product impact, assessing complexity and prioritizing.
Lead scope clarification for R&D providing guidance beyond the requirements phase and throughout the development process.
Reviewed other Software Product Lifecycle documents including Design Documents and Test Use Cases.
Supported User Testing in the context of requirements validation
Experience with Web integration and web scripting languages like ASP.NET
Participated in design discussions and assure functional specifications are delivered.
Environment: MS Excel, MS Word, MS PowerPoint, Six Sigma, Lean, .NET, C#, Visual Studio 2010 & Oracle 10g
HDFC ERGO, Bangalore
Role: Business Analyst Jan 2013- Oct 2013
Project: BDRS had launched two applications for its insurance agents to build connections with brokers and to enhance their information sharing among employees in the company; unified client view application. The project involved customizing the unified client view to show insurance agents all the financial service products that individual customers have purchased from BDRS into the web browser.
ADFC, Bangalore
Role: Business Analyst Nov 2011- Dec 2012
Project: The Project involved enhancement of user-friendly web-based interface. The system helped Insurance agents to automate its personal line policy administration from point of sale to billing to back office processing. The system allowed the independent agents to have complete online access to the system allowing them to rate, issue and print policies.
Responsibilities:
Responsible for capturing and managing business requirements for the release along with business process and developing the functional requirements specifications document.
Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
Conducted sprint retrospective and followed up on action items for continuous improvement as a part of scrum implementation.
Responsible for defining scope, creating work breakdown structure (WBS).
Organized regular meetings with Off-shore development team, capture meetings / documentation & sharing of MOM (Minutes of Meeting) with the team.
Collaborate with cross-functional teams to gather business requirements related to ongoing development using agile estimating and applied user stories.
Responsible for keeping abreast of all payroll and related tax law working closely with HR, Legal and Payroll Systems Analysts.
Responsible to ensure that the team maintains systems in compliance with the requirements specified within bargaining unit contracts.
Directs and coordinates timely and accurate recording of employee Human Resource information as well as payroll processing, including the collection and validation of time and attendance data.
Assigned to special projects.
Environment: Java, Oracle, MS Visio, UML, Microsoft Word, Excel, Confluence, JIRA, Balsamiq, Selenium, Microsoft Visual Studio, Share-point.
AXS Online Private Limited, Bangalore
Role: Business Analyst June 2009 – Oct 2011
AXS has information related to Claims, companion claims, policies, Estimates and Payments. The project scope was to create CPS data repository to provide single source of CPS claim data for all lines of business. It provided enhanced reporting capabilities of CPS claim data and extended data sharing capabilities with P&C businesses and underwriting.
Responsibilities:
Plan and organizes the payroll processing team.
Pay attention to internal and external customer requirements and focus behavior toward improvement.
Coordinate periodic internal and external audits.
Coordinate special analysis or projects as needs.
Recognize and communicate potential issues/risks with entire team.
Assist with the training of new team members.
Manage and review payroll process including earning, deduction codes, setup, and taxability.
Ensure compliance with payroll laws and regulations.
Validate and run various payroll reports to ensure payroll is complete, accurate and timely.
Monitor departmental metrics and SOX compliance and report on status to team and Manage Employee Services.
Environment: Java, Oracle, MS Visio, UML, Microsoft Word, Excel, Selenium, Microsoft Visual Studio.
Educational Background
Bachelor of Technology in Electronics and Communications – JNTU, Ananthapur, Andhra Pradesh, India.
Intermediate in Narayana Junior College, Kurnool, Andhra Pradesh, India.
Jeevan Jyothi English Medium High School, Nandhikotkur, Kurnool, India.