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Customer Service Lead, Virtual Assistant

Laoag City, Ilocos Region, Philippines
March 19, 2018

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Crisane Marie U. Peralta


Objective: A highly motivated individual seeking for a position where I can share and apply good communication skills and be of help in providing great customer service.

Personal Information

Age: 24

Birthday: March 8, 1994

Current Address: #43 Gov. S. Mandac St. Brgy 21, Laoag City, Ilocos Norte

Permanent Address: San Agustin, Abulug, Cagayan

Religion: Iglesia Filipina Independiente

Educational Background

Cagayan State University

Carig Sur, Tuguegarao, Cagayan

BS Civil Engineering


Northwestern University

Laoag City, Philippines

BS Civil Engineering


AB Communication



Computer literate (can operate MS Word, Excel, Powerpoint etc.).

Bilingual (English, Filipino).

With Good Communication skills.

Highly motivated and focused.

Excellent organizational skills.

Good customer service skill.

Experienced in internet research.

Working Experience

Avion BPO Corporation

2nd Floor, Jomel Building1,

A. Castro St. Brgy 15, Laoag City, Ilocos Norte

January 16, 2014-November 6, 2014

July 16, 2015-December 21, 2017


Synergy Global Services

#49 P Gomez St.

Brgy 11, Laoag City, Ilocos Norte

March 9, 2015 – April 28, 2015

Outbound Agent

Omni Dental Lab

Allen, TX

January 2018-March 2018

Customer Service Lead


Mrs. Shirley Onza

Ballesteros National High School

Secondary School Head Teacher III


Ms. Thelma Maguddatu

LGU Abulug

Municipal Accountant/SK Coordinator


Tina Whatley

Omni Dental Lab Owner


I hereby certify that the information written above is true.

Crisane Marie U. Peralta

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