Human Resources Employee Relations

Profile

Dedicated Human Resources professional focused on developing efficient processes using knowledge of recruiting, employee relations, auditing, training and development. Highly efficient and well established in administrative environments that are fast-paced and challenging.

Education

Pontifical Xavier University, Cali Colombia January 2016

Bachelor of Science, Psychology (GPA 4.30)

Bachelor of Arts, Visual Arts (GPA 4.00)

Alliance Francaise (French Institute), Cali Colombia January 2015

Bachelor of Arts, French (GPA 4.00)

Work Experience

Intersection Co (Contract), New York, NY Jan 2018 – March 2018

Payroll & Benefits Administrator

Administered weekly and semi-monthly payroll in 15 different states for over 650 employees (hourly, non-exempt, exempt, commission and unions)

Administered benefits plans (medical, dental, vision, 401K, HSA, etc.); including enrollments and terminations. Processed required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions

Performed year end responsibilities including: keying fees, vehicle expenses, group term life, moving expenses, third party sick pay, W-2/W-2C verification/reconciliation and mailing

Processed garnishments, child support orders, tax levies, quarterly tax verifications, third party sick pay and worker compensation reports

Audited the accuracy and performance of functions previously performed by benefits staff. Analyzed current benefits by evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs in order to improve the company's stance

The Sopher Group, New York, NY Jan 2015 – Jan 2018

Human Resources Generalist

Managed the recruitment process for except and nonexempt employees and interns, using standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce

Provided clerical and administrative support to Human Resources executives

Organized and managed new employee orientation, on-boarding, and training programs

Conducted exit interviews, analyzed data and make recommendations to the management team for corrective action and continuous improvement

Assisted in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

Provided support to employees in various HR related topics such as leaves, benefits, compensation, etc. and resolved issues and problems

Enrolled new employees by issuing forms and applications; as well as verifying completion

Performed day-to-day benefits administration services. Assisted employees with any claim issues

Protected the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations

Colgate-Palmolive Company, Cali, Colombia Jul 2014 – Dec 2014

Human Resources Associate

Created a recruitment and interview plan for each open position

Contacted applicant references and perform background checks required by company

Performed benefits administration, including: claims resolution, change reporting, approving payment invoices and communicating benefits information to employees

Maintained human resource information system records and compiled database reports

CAPsi (Intenship abroad), Brusseles, Belgium Jan 2014 – Jun 2014

Human Resources Assistant

Assisted with the development of HR policies for the company with regard to employee relations

Maintained employee information by entering and updating employment and status-change data

Managed committees on wellness, training, health and safety, culture, and communications as needed

RCN TV (Internship), Cali, Colombia Jan 2013 – Dec 2013

Human Resources Specialist

Planned, coordinated and implemented corporate policy changes to maximize employee skillsets

Supervised employee specialists while linking management and support staff

Oversaw and revised employee benefit programs

Handled staffing discrepancies, mediated disputes and directed disciplinary procedures

Technical Skills: Microsoft Office Suite, ADP Workforce Now, SAGE HRMS, PeopleSoft, IRecruit, Greenhouse, Adobe suite, LinkedIn Recruiter, Indeed Hire, Monster hire, ZipRecruiter Hire, Employment Law, Bamboo HR, iCIMS Talen Acquisition, Okta, Workday HCM

Languages: Fluent Spanish (native), Fluent English, Fluent French

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