403-***-**** • firstname.lastname@example.org
Results-oriented, highly productive professional successfully applying strong problem solving skills to clarify ambiguity and resolve complex issues within the tightest time-frames. Act as a key member of the team influencing a clear vision for success with an aptitude to establish goals. Efficiently synthesize complex information and translate comprehensive issues into detailed action plans. Foster change management and possess competitive drive and entrepreneurial confidence to succeed in a highly competitive environment, have strong learning capacity, can-do mentality and keen eye for details.
AREAS OF EXPERTISE
Team Leadership & Adaptability
Sales Cycle Management
Multitasking & Prioritizing
Analytical Problem Solving
MS Office Suite, SAP Time and Expenses
DIVERSE COMPANIES 2007 – 2012
•Provided full-cycle recruitment for various companies with Diversified Staffing.
•Performed effectively across a wide range of workplace scenarios and drove the development of sourcing pipelines for high-impact roles.
•Sourced prescreened, determined market value, relocation needs, create formal presentations and prepare
candidates for the interviews.
•Performed extensive searches for complex skill sets utilizing internet research, various job boards, LinkedIn and other social media, employee referrals and personal network,
staffing event, targeted employment marketing .
•Meeting headcount targets quarterly and annually, consistently
aligned with set objectives and targets.
TELUS 1987 – 2006
Sales Channel Assistant 2000 – 2006
•Made the initial contact with every client, identified their needs, generated proposals, and entered the orders into the ECCOS system.
•Scheduled and coordinated deliveries, coordinated installs and outs, ADSL, and web orders, and liaised with third-party agents to streamline the process.
CSO Optimization Team 2004
•Served as indispensable member of the the Call Center Management Team.
•Proficiently managed and maintained the Blue Pumpkin, NOTA, and Director Enterprise systems. I entered exception time and shift trades for several groups of employees
Office Assistant Operator Services / Director's Assistant 1996 – 2000
Office Assistant - Operator Services 1994 – 1996
AGT Directory Assistance Operator 1987 – 1993
AGT Customer Accounts Mailing Clerk 1992 – 1993
Human Resources Management Certificate, Mount Royal University, 2011