Assistant Office

*** ******* ***** **** **, Calgary, AB T*L *J*

403-***-**** • *****@****.**

GISELE FOY

Results-oriented, highly productive professional successfully applying strong problem solving skills to clarify ambiguity and resolve complex issues within the tightest time-frames. Act as a key member of the team influencing a clear vision for success with an aptitude to establish goals. Efficiently synthesize complex information and translate comprehensive issues into detailed action plans. Foster change management and possess competitive drive and entrepreneurial confidence to succeed in a highly competitive environment, have strong learning capacity, can-do mentality and keen eye for details.

AREAS OF EXPERTISE

Effective Communication

Strategic Partnerships

Vendor Management

Team Leadership & Adaptability

Talent Acquisition

Candidates Pre-Screening

Interview Support

Sales Cycle Management

Data Entry

Critical Thinking

Multitasking & Prioritizing

Analytical Problem Solving

MS Office Suite, SAP Time and Expenses

PROFESSIONAL BACKGROUND

DIVERSE COMPANIES 2007 – 2012

•Provided full-cycle recruitment for various companies with Diversified Staffing.

•Performed effectively across a wide range of workplace scenarios and drove the development of sourcing pipelines for high-impact roles.

•Sourced prescreened, determined market value, relocation needs, create formal presentations and prepare

candidates for the interviews.

•Performed extensive searches for complex skill sets utilizing internet research, various job boards, LinkedIn and other social media, employee referrals and personal network,

staffing event, targeted employment marketing .

•Meeting headcount targets quarterly and annually, consistently

aligned with set objectives and targets.

TELUS 1987 – 2006

Sales Channel Assistant 2000 – 2006

•Made the initial contact with every client, identified their needs, generated proposals, and entered the orders into the ECCOS system.

•Scheduled and coordinated deliveries, coordinated installs and outs, ADSL, and web orders, and liaised with third-party agents to streamline the process.

CSO Optimization Team 2004

•Served as indispensable member of the the Call Center Management Team.

•Proficiently managed and maintained the Blue Pumpkin, NOTA, and Director Enterprise systems. I entered exception time and shift trades for several groups of employees

Office Assistant Operator Services / Director's Assistant 1996 – 2000

Office Assistant - Operator Services 1994 – 1996

AGT Directory Assistance Operator 1987 – 1993

AGT Customer Accounts Mailing Clerk 1992 – 1993

EDUCATIONAL BACKGROUND

Human Resources Management Certificate, Mount Royal University, 2011

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