Customer Service Microsoft Office

Catherine Chaisson

518-***-**** C ****************@*****.***

* * ****** **** ******, NY 12110

EDUCATION

Austin’s School of Spa Technology M arch 2014- November 2014 Cumulative GPA: 3.87/4.00

Shaker High School L atham, NY September 2009- June 2013 Cumulative GPA: 3.25/4.00

Honors:

● Provost List (Spring 2 2014, Summer 2 2014)

RELEVANT WORK EXPERIENCE

Pharmalogic, C olonie, NY May 2017- November 2017

Medical transporter

● Transported nuclear medicine to local hospitals and doctors offices

● Packed medicine bags for delivery, tested bags for high mC (millicurie) counts ( radioactive energy) Jada’s Jumping Beans, A lbany, NY August 2015- August 2017 Child Care Provider

● Attends to Children ages 3 months- 8 years old

● Instructs lesson for preschool aged children and toddlers

● Organize lesson plans for preschoolers and toddlers

● Maintain a well cared office, manage appointments tactfully, file children’s cases, inquire receipts, money and other forms pertaining child(ren) and county based cases. Self Employed, Albany, NY A pril 2015- Present

Barber

● Cut and style men’s and women’s hair.

● Shaving and conditioning beards, mustaches, and hair.

● Learned about sanitation, infectious diseases, customer communication and clientele business and appropriate business management.

● Licensed in March 2015

The Breaking Bread Café, A lbany, NY August 2013- April 2015 Prepping Chef

● Provided customer service daily to approximately 150 people max.

● Prepared food for a day’s worth and or a week; luncheons or meetings.

● Served food to customers and took customers orders.

● Cleaned dishes, pots and pans and other used utensils after the café hours.

● Gained knowledge about Deli machinery and sanitation for daily use. The Colonie Senior Service Center Inc., A lbany, NY S ummer 2011,2012 Health Aid

● Responded appropriately to the physical, emotional and developmental needs of patients.

● Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

● Helped patients move in and out of beds, baths, wheelchairs and automobiles.

● Cooked appetizing and satisfying meals and snacks.

● Maintained a clean, healthy and safe environment. The William K. Sanford Library, L oudonville, NY Summer 2009, 2010 Page

● Sorted and shelved an average of 350 plus donated collections per.

● Checked in, checked out and renewed library materials using.

● Resolved patrons’ complaints tactfully and professionally.

● Located requested books on the shelves and in the library database. SKILLS/ EXPERIENCE

Computer Skills: Proficient in Microsoft Office Suite, Adobe Photoshop and WordPress. O ther experiences/ skills: Customer Service, Child Care, First Aid/ CPR certified, Blood Borne Pathogens certified, Safety, Sanitation and Infectious Diseases certified, Safety and Health certified.

Professional References:

Tenniel Hanson

518-***-**** (personal) 518-***-**** (work)

Catholic Charities Diocese of Albany-

Community Maternity Services

Judy Mullroy

518-***-**** (personal) 518-***-**** (work)

Catholic Charities Diocese of Albany-

Community Maternity Services

Nicole Greene

518-***-**** (personal) 518-***-**** (work)

Catholic Charities Diocese of Albany-

Community Maternity Services

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