Customer Service Office
Resume:
Ced rview ct. West Friendship, MD
SUMMARY
B nk Teller experienced in f st-
p ced fin nci l environments
Focused on m int ining high
levels of ccur cy nd efficiency,
s well s chieving br nch go ls.
Self-motiv ted profession l
offering strong communic tion nd
quick thinking skills.
Works effectively on te ms, s
well s independently, in f st-
p ced environments.
EXPERIENCE
B nk of Americ
● 1501 Merritt Blvd. Dund lk, MD
Teller December 2013 – September
2014
Opened new customer ccounts,
including checking, s vings nd
lines of credit.
M n ged opening nd closing
times for the m in br nch.
Processed s les referr ls nd
promoted b nk services nd
products, resulting in 10% br nch
s les incre se
Delivered prompt, ccur te nd
excellent customer service.
N med number one teller in north
e st region.
M riner Fin nce
● 6666 Security Blvd. Woodl wn,
MD
Account Rep. October 2014-June
2015
Solicit current nd new customers
d ily.
Collection c lls for customers who
were behind on p yments.
Went out in the field to customers
houses to collect if they were
delinquent over 90 d ys.
Beg n to m n ge nd t ke on
role of the ssist nt m n ger,
overlooked other employees nd their
progress.
Top 5 in production every month
worked there.
Took p yments for customers over
the phone nd when they c me in the
office.
M de b nk runs to deposit c sh
nd pick up night drops.
Aerotek Profession l St ffing
●7301 P rkw y Dr H nover MD
Business Oper tion Associ te.
December 2015-November 2016
M n gement of customer
ccounts, including but not limited to
invoicing, collections, PO tr cking,
customer service nd working with
client to resolve outst nding issues
Responsible for g thering the
necess ry d t to ssist
M n gement with ccount specific
decisions
Auditing ccount specific reports
to ensure ccur te billing nd client
specific inform tion
M n ge tot l ccounts receiv ble
with n Aging in excess of $2M
SKILLS
MS Office proficient
Exception l customer service
Fluent in Punj bi, Hindi nd Urdu.
S les expertise
Inventory m n gement
b ckground
Debt nd credit m n gement
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