Manager Project

STUART PARSONS

Greater Atlanta Area, GA 678-***-****

*******@*****.*** www.linkedin.com/in/stuart-parsons

VERSATILE TECHNOLOGY PROJECT, PROGRAM & IMPLEMENTATION MANAGER

Building Partnerships Adding Value Exceeding Expectations

Demonstrated ability to lead definition, development and implementation of cost effective solutions across broad range of industries utilizing multiple methodologies. Focused and flexible, skills include:

Full Life Cycle Development & Delivery

Contract Management

Change Management

Project Planning & Risk Management

Process Analysis & Improvement

Financial Planning & Profitability

Post Implementation Support

Communication with all levels of clients

PROFESSIONAL EXPERIENCE

Software Development

Served as consulting project and program manager of full lifecycle development and implementation projects for industry leaders.

Project characteristics:

Duration: 3 - 13 months

Team Sizes: 4 - 80 staff

Structure: 1 – 5 teams

Value: $200k - $12m

Ensured processes related to executing key components of project management and systems development, appropriate to methodology selected, were clearly understood and executed, by both internal and external team members, the following results were achieved:

Successful on time, on budget, delivery of 15 major new system developments

95% Client satisfaction rating

More than 80% of client contracts converted to support agreements

70% of clients returned for further developments

Software Product Development & Support

Managed teams tasked with development and support of business and technical software for 3 years. Defined and achieved SLA’s. Oversaw customer management, financial controls, development, support and release controls and processes, including Help Desk personnel. Worked with software ranging from MRP system code generators to commercial bank trading systems across multiple platforms.

Designed and implemented 5 new test protocols and tools, reducing resource requirements by 40%

Ensured effective planning, efficient processes, staff education, and clear responsibility assignment, enabling support team(s) to achieve:

o98% of planned release dates were met

oNo release delayed by more than 4 days

Technology Implementations

Served as Project Manager and SME

Managed multiple implementations of vehicle ‘in cab’ electronics safety and distribution systems and software across US and Canada, including procurement, installation, and first line technical and user support.

Reduced average plant distribution costs by 16% implementing route planning software.

Implemented cab technology, providing previously unavailable data to analyze plan versus actual route performance for identifying optimization opportunities.

Decreased unsafe driving events for US and Canadian commercial vehicles 65% through introduction of DriveCam in cab technology, driver coaching, and reward programs.

Stuart Parsons *******@*****.*** Page 2

Quality Management

Appointed by board of Bespoke Software Development Company to define and develop quality management system to achieve ISO 9001 certification, (required to remain an IBM preferred vendor).

Certified 1 month ahead of schedule

Reduced online QMS costs 95%

Certified ISO9001 internal auditor

Audited team training

Defined internal audit plans

Achieved ‘no corrective actions’ at re-certification

Retained as consultant by British Rail and Barclays De Zoet Wedd to:

Reviewed internal development controls

Defined and implemented QMS systems

Trained staff on new procedures

Defined and implemented audit plans

Process Improvement

Defined and implemented processes that:

Decreased maintenance costs by 18%, (on an annual spend of $2.5M)

Improved on time maintenance 85% for commercial vehicles by utilizing 3rd-Party maintenance solution.

Reduced resource requirements for vehicle lifecycle management 60% through process redesign and managing vendors, fulfilling responsibilities previously assumed internally.

Executed plant production and distribution process reviews across 14 plants, resulting in operating cost reductions of up to 15%.

CAREER HISTORY

ESPRIGAS NA, Atlanta, GA & Bryan TX (01/2017- 06/2017)

Contracted to assist with an Agile implementation of SalesForce, Microsoft NAV, Jet Reports and underlying infrastructure.

Extracted, cleansed, normalized, validated mandatory data and referential integrity, and transformed data from multiple sources to target format uploaded into new data structures.

LINDE GAS NA, Atlanta, GA (Remote / Virtual)

North American Distribution Process Specialist & Analyst (2009 - 2016)

Developed, implemented, and supported multiple technology, process, and safety improvement projects. Full life cycle budgeting and management of 450 commercial and light vehicles. Management of external technology and services vendors. Oversaw fleets in US and Canada with combined annual budgets ~ US $ 9.5M. Implemented GPS safety and performance reporting equipment and software across LifeGas and PGP divisions. Validated and deployed Paragon route planning software integrated with DRM, TomTom & Peoplenet. Led teams reviewing plant process performance and defined improvement plans, achieving average of 18% cost reductions.

Area Operations Manager / Business Manager (2002 - 2009)

Oversaw all aspects of 4 Medical device production and distribution plants financial, safety, and FDA, Federal and State compliance performance. Coordinated staff management and recruiting, internal and external issue resolution. KPI development, review, monitoring, and reporting.

ADDITIONAL RELATED EXPERIENCE

DAUGHERTY SYSTEMS, Atlanta, GA (70% travel)

Contract Project Manager

Managed both Daugherty and client resources to plan and deliver software development projects in accordance with client’s internal methodology.

CAMBRIDGE TECHNOLOGY PARTNERS, Chicago, IL (95% Travel)

Program Manager / Project Manager

Led on time, on budget delivery of software development projects and programs. Managed project and client teams tasked with definition, specification, development, test, and deployment of software applications.

SYSTEM SOFTWARE ASSOCIATES, Chicago, IL

Product Release & Certification Manager

Oversaw teams executing ongoing development, support and release of 4 products and associated toolsets across multiple platforms.

EDUCATION / PROFESSIONAL DEVELOPMENT

Bachelor of Arts (BA), Computer Science

OXPENS COLLEGE, Oxford, UK

Six Sigma Green Belt Object Oriented Design Professional Project Management Software Risk Management Technical Team Leadership Real Time Design & Analysis Methodologies Structured Design & Development Methodologies, (Conventional, Agile / Iterative) PMI Membership ISO 9001 Certified Internal Auditor.

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