Professional Experience Project

CHETAN SHARMA

Current Address:-

Nirman vihar

Street No:04

New Delhi-110092

E-mail:**********@*****.***

Mobile: +919*********

CAREER OBJECTIVE

* +years’ track record of success managing a large volume of guests and handling

Stressful Situations in fast paced hospitality environments. Communicate clearly and

Positively with customers to facilitate perfect order placement. Particularly effective

in mixing and serving drinks. A team-player who enjoys working with hospitality staff

to attain the goals collaboratively. Bilingual: English/Arabic

Professional Waiting Skills

Guest reception

Table setting

Food handling

Making suggestions

Taking/relaying orders

Work area cleanliness

POS knowledge

Payment collection

Sales record maintenance

PROFESSIONAL QUALIFICATION

B.sc in Catering Science & Hotel Management from RIG Institute Of Hospitality & Management affiliated by Bharathiar University, Coimbatore, approved by UGC,India.

Diploma in Hardware & Networking from Jetking Institute Dehradun, India.

ACADEMIC QUALIFICATION

Higher Secondary (10+2th) from Govt. Inter Collage Pithoragarh, India.

Senior Secondary (10th) from V.V.M High School Pithoragarh, India.

INDUSTRIAL EXPOSURE TRAINING

Name of the Organization: Le’ Meriden.

Project Title: Industrial Exposure Training

Project Duration:7th November 2013 – 20thMarch2014

Project Objective: Gaining knowledge & learning the key skills of major four departments of the Hotel. Also understanding the organization’s work culture, its value and mission etc.

TECHNICAL SKILLS AND CERTIFICATE

Industrial Training Certification from Le’ Meridian Jaipur,India.

Participation Certificate in Hospitality team of Jaypee Greens Golf & Spa Resort in Formula 1 Airtel Indian Grand Prix 2012.

Internet skill.

Proficient in MS-office tools.

POS knowledge.

Customer handling and up selling.

Participation Certificate Partner of the year.

Certificate in Food safety and sanitation.

Certificate in Product pride system.

Certificate in Fire safety awareness training.

Professional Experience

Alazzam hospitality decmber2016 – Present Team leader

• Welcome guests and seat them in keeping with their preferences • Offer menus and provide suggestions when requested • Serve welcome drinks • Take orders and relay to kitchen in an accurate manner • Ensure order accuracy before delivery to the customer • Deliver orders and ask for feedback during and after meals • Mix and serve drinks as requested • Provide customers with information on daily specials • Explain how menu items are prepared when requested • Remove dishes and ensure that tables are bussed appropriately • Prepare and serve special dishes on the table when needed.

Key Accomplishments • Developed recurring business constantly by maintaining meaningful relationships with restaurant patrons. • Increased restaurant patronage by 22% by ensuring that customers’ expectations were exceeded continuously

Partner of the Year award in 2017

Ocean resort Goa June2016 Caption

• Laid tables with dishware, flatware and table cloths • Cleared and cleaned tables on an ongoing basis • Carried soiled dishes to the kitchen • Assisted in washing dishes when required

The leela resort Delhi June2015

Waiter • Serve welcome drinks • Take orders and relay to kitchen in an accurate manner • Ensure order accuracy before delivery to the customer • Deliver orders and ask for feedback during and after meals. • Mix and serve drinks as requested.

STRENGTH

Capability.

Excellent team work

Having full commitment towards my work

Flexible in Learning.

HOBBIES

Tracking.

Adventure.

Sports activities.

Photography.

PERSONAL DETAILS

Marital Status : Single

Nationality : Indian

Language : English, Hindi

Date of Birth : 22.april.1993

Permanent Address : K.M.O.U Station, Sharma hotel

Didihat, Uttarakhand.

Mobile : +919*********

Skype ID : chetan.sharma565

Declaration: I hereby declare that above given information is correct to the best of my

Knowledge.

Place: India Chetan sharma

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