Human Resources Coordinator

Strategic Human Resources Generalist with 10 years of experience working in government and commercial sector environments. Hands-on experience with benefits administration, staffing, onboarding process, employee relations, and performance management, compensation, and EEO/AA compliance. Collaborates with senior management teams to initiate, develop, and implement Human Resources strategies. Communicates clearly and professionally across all levels. Trusted business partner with careful attention to detail for optimal end results.

Skills and Competencies

SalesForce ~ MS Office Suite ~ SharePoint ~ BeneTrac ~ Automatic Data Processing Workforce Now (ADP) ~ E-Verify ~ Concur Travel & Expense ~ QuickBooks Pro 2003 ~ Deltek GCS ~ Unanet ~ iStars Subcontractors Time Keeping System ~ O*Net Resource Center ~ Online Wage Library (OWL) ~ Client Administrative Tools and Services (CATS) ~ Avaya Interaction Center ~ Electronic Database Management System (EDMS) ~ Pro Care

Relevant Professional Experience

LOGISTICS SYSTEMS INCORPORATED, Washington, DC

Human Resources Coordinator October 2010 - Present

•In-process and onboard new hires using ADP Workforce HRIS and enter benefit elections in BeneTrac database

•Entering data into SalesForce Database for Program Manager

•Process offer and separation letters

•Track and record applicants for Affirmative Action Plan reporting and identify diversity trends

•Perform annual HR audits to maintain accurate and up to date I-9 forms, personnel files, and benefits

•Administer/process employee status changes for compensation, terminations, promotions, and transfer

•Process all new hires into Department of Homeland Security’s E-Verify database

•Offboard terminated employees and process termination paperwork

•Assist OPM investigators with employment verifications and comply with 3rd party vendor requests

•Schedule travel reservations for President/CEO and employees traveling on contracts and process travel and expense reports using Concur database

•Process invoices, financial statements, prepare reports, memos, and letters

•Compare previously prepared credit card statements with receipts and reconcile discrepancies

•Perform inventory forecasting to determine property in stock and out of stock

•Monitor and prepare time and attendance reports for clients on specific contracts

•Compile employee time, production, and payroll data from timesheets and other records

WALGREENS, Washington, DC

Customer Care Associate - Part time October 2015 – September 2017

•Assists with customers in merchandise inquiries

•Service customers with cash register operations

•Assists employees with stock inventory

•Assists with merchandise price changes

DEPARTMENT OF LABOR (EXCEED CORP.), Washington, DC

Information Service Specialist (Contractor) November 2009 – September 2010

•Reviewed requests for wage determinations (WD) for completeness, inaccuracies or omissions

•Conducted wage determinations and other program integrity reviews

•Entered data related to WD requests or public requests from the call center

•Researched, analyzed, and drafted responses to public inquiries to the help desk

•Assigned and recorded brand identification numbers or codes to index materials for filing

•Maintained records of materials filed or removed, using logbooks or computers

•Prepared a variety of documents, correspondence, and reports

•Made relevant recommendations to federal managers or staff on the disposition of requests

•Addressed customer and case status inquiries via phone, email, or mail correspondence

•Validated the business status of employers

•Examined employee files to answer inquiries and provide information for personnel actions

•Sorted all classified information according to guidelines including content, purpose, user criteria, chronological, alphabetical, or numerical order

NAVY FEDERAL CREDIT UNION, Vienna, VA

Loan Servicing Specialist November 2006 – July 2009

•Advised members and individuals about information regarding products and services

•Approved loans within specified limits and referred loan outside those limits for management

•Performed account transactions including initiating action on members requests for services such as stop payments, funds transfer, copying bank statements, activating debit cards, reporting lost or stolen cards)

•Verified the identity of members and updated and/or corrected information

•Reviewed account information for restrictions and account funds availability

•Opened checking/savings, money market accounts, consumer loans and credit cards for members

•Provided information on account actions and statuses including loan and credit card applications

•Directed members in bank wires and share withdrawals

DEPARTMENT OF VETERANS AFFAIRS (THE COMPUTER MERCHANT), Washington, DC

Helpdesk Technician (Contractor) August 2006- October 2006

•Performed audits on telecommunications equipment for the Federal government

•Entered all active and inactive information into the Access Program entitled Wireless Device

DEPARTMENT OF VETERANS AFFAIRS (COOPER THOMAS, LLC), Washington, DC

Healthcare Administrative Assistant (Contractor) July 2005- August 2006

•Assisted in processing information for the CAPRI System

•Entered all new and backlogged data into the CAT System

•Contacted users regarding support updates and paperwork

•Maintained case files and folders in EDMS database

•Prepared all conference calls and set up VANTS lines for appropriate personnel

U.S. KIDS, INC., Washington, DC

Administrative Assistant March 1999- July 2005

•Performed 5 yearly accounting audits

•Entered all information into QuickBooks Pro 2003

•Prepared and input payroll information on a bi-weekly basis in Paychex Payroll Services

•Reconciled tuition payments and tuition assistance payments, bank deposits, and bank statements

•Organized and maintained enrollment files for current children and new staff members using Pro Care

•Created and updated monthly calendars and newsletters

Education and Training

STRAYER UNIVERSITY

Washington, DC 1992-1995*

Business Administration

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