MELONIE MILES
SUMMARY
***** ********* **. *********, ** 32534
ac4tuu@r.postjobfree.com
To continue a career in restaurant management with a company that I am able to utilize the knowledge and skills I have acquired througho the years in the hospitality industry.
EXPERIENCE
Oct 2016- Present
Manager in Training, Tom Thumb Pensacola, FL
Daily operations, inventory, ordering, training staff, ensuring policies and procedures are being followed according to company guidelines.
March 2014-
September 2016
General Manager, The Egg & I Pensacola, FL
Daily restaurant operations, hiring, training, promoting teamwork, controlling labor and food cost, inventory, ordering supplies, food and beverage ordering, increasing sales, payroll processing, addressing maintenance issues, and ensuring a great guest experience by providing excellent service as well as serving a quality product.
November 2011-March 2014
Front of the House Manager, Logan’s Roadhouse Rogers, AR/Pensacola, FL
Daily restaurant operations, directly overseeing the servers, hosts, bussers and bartender’s daily performance. Responsible for liquor ordering/inventory control, training all FOH staff. Focus on executing exceptional food and service to the guest.
October 2006
December 2010
Front of the House Manager, TGIFriday’s, Fayetteville AR
Received the “Rookie of the Year” award my first year for outstanding performance.
Directly responsible for the FOH staff for training, daily operations, inventory, food and labor costs, ensuring recipes for new promotions active in the bar were being adhered to, orchestrating the bar championships for our store, promoting teamwork and great guest experiences.
October 1997-
August 2004
EDUCATION
Director of Operations, The Egg & I, Loveland, CO
Began in 1997 as a server, then promoted to an instore trainer. As the company expanded I was promoted to lead new store opening trainer, and then a member of the Director of Operations Team. Traveled to the various franchise locations to ensure that corporate policies and procedures were being adhered to in both FOH and BOH in regards to outstanding food quality, and exceptional guest service.
1993-1995 Colorado State University, Fort Collins, Colorado
1985-1987 Bauder Fashion College, Arlington, Texas
1983-1985 Bethany College, Lindsborg, Kansas
1980-1983 Diploma, Loveland High School, Loveland Colorado