Customer Service Back Office
Resume:
indhu pandian
Email: ********@*****.***
Objective
To work with dedication and sincerity to achieve objectives of the company with my highest potential and to promote my ambitious dreams in a dynamic environment that expands my knowledge. Aspire to establish myself as a top quality service oriented personal in the industry and boost my carrier by serving the needs of the customer.
Working EXPERIENCE
[IndiGo Airline] – Coimbatore International Airport
[Customer Service Agent] [20 May 13] – [11 Jun 15]
[Handling Indigo Check-in, Reservation, Ramp, Boarding & Arrival]
[SILK AIRLINES] – Coimbatore
[Customer Service Executive] [12 May 12] – [15 Feb 13]
[Handling Reservations & Back Office]
Educational Qualifications
BHARATHIAR UNIVERSITY
Bachelor of Computer Application [2013]
St MARRY’S Higher Secondary School [2009]
Higher secondary
Diploma in Hospitality, Travel & Customer Service [2012]
Professional Qualification
Completed Ramp Safety and DG-9 Training Conducted by IndiGo
Computer Skills
Check-in software - Navitare, Minisoft, Sky speed,amadeus, Skyport,world tracer (IndiGo)
Software - Microsoft Windows® and DOS, Word Perfect, Lotus123, Microsoft Word
Language proficiency
English - Speak, Read and Write with High Fluency
Tamil - Speak, read and write with High Fluency
Hindi - Speak, read and write with basic competence
Malayalam - Speak with basic competence
key skills
Committed to provide excellent quality Customer service.
Willing to go out of my way to make guests comfortable.
Learn quickly and able to work under pressure.
Provide excellent service and develop rapport with customers.
Results-oriented, self-starter with experience.
Personal Details
Husband Name - Vinod KV
Date of Birth & Age - 23/07/1990 & 27 Years
Gender - Female
Nationality / Religion - Indian / Hindu
Marital Status - Married
Declaration
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particular.
Place -coimbatore
Indhu Pandian
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