Customer Service Real Estate
Resume:
Ritchie J. Manjarrez
Colusa, CA 95932
E-mail: **************@*****.***
Job Objective:
I am seeking a position working within your company so that I may continue to utilize the knowledge I possess with an opportunity for advancement. I look forward to becoming an asset to your organization. Skills & Abilities:
Bilingual - Fluent in Spanish/English written
and oral
Extensive computer knowledge
Type 90+ wpm
MS Word, Excel, Access, and PowerPoint
Excellent customer service
Report writing experience
Knowledgeable of community’s social &
business environment
Comprehend and ability to analyze financial
statements
OSHA 30-hour certification
Drive Commentary trained
Title V Training
Loan documentation
Ability to coordinate data
Excellent at listening and understanding
clients’ needs
Ability to sell/promote new opportunities
for company
Supervision/Managerial experience
Work History:
11/09 to 03/16 Cache Creek Casino Brooks, CA 95606 Position: L icensing Officer/Surveillance Agent (10/13 promoted to Licensing Officer) Duties :Assisted potential employees with applications, successfully screening out 100% those with financial and criminal backgrounds. Completed personal investigations of current employees and successfully found falsified education and military careers. Clerical duties with access to confidential records. Slashed time and payroll by 30% by negotiating pricing and fees for identification cards and for credit pulling services. Earned highest marks possible on all audits conducted in the department. Coached potential employees successfully on how to clean their records for future consideration. 4/07 to 12/08 Viking Pools Williams, CA 95987
Position held: E nvironmental Health and Safety Coordinator Duties: Supervised personnel, advising plant on and assisting the plant with safety, health, environmental and security compliance issues with respect to external/governmental and internal requirements. Knowledge of OSHA, Environmental and Security standards and their applicability. Ensure proper systems are in place to comply with these standards. Maintain the accident and near miss investigations system, which includes insuring company protocols are followed. Knowledge of Title V and OSHA 30-hour certification. 9/05 to 6/07 Stanford Mortgage Yuba City, CA 95991 Position held: L oan Officer
Duties: Evaluate applicants’ financial backgrounds to determine whether or not a loan should be granted. Review potential borrowers’ applications and financial statements, and reports of credit analysts before making a judgment. Specializing in real estate loans.
8/04 to 9/05 Mission Hills Mortgage Bankers Yuba City, CA 95991 Position held: L oan Officer
Duties: Evaluate applicants’ financial backgrounds to determine whether or not a loan should be granted. Review potential borrowers’ applications and financial statements, and reports of credit analysts before making a judgment. Specializing in real estate loans.
01/97 to 4/03 Colusa Indian Community Colusa, CA 95932 Position held: A ssistant Director/Supervisor
Duties: Trained and supervised employees in an Indian gaming environment. Compiled and edited reports. Processed timecards, payroll and evaluations of employees. Intimate knowledge of state and federal gaming rules and regulations.
Education:
01/2018 to present Yuba Community College Plant and Agricultural Science I n progress 03/2003 to 06/2003 Butte Community College Real Estate Salesperson
Received salesperson license
Ritchie J. Manjarrez
140 Yosemite Way
Colusa, CA 95932
E-mail: b *************@*****.***
References:
Michael Casebolt Rob Wolf
Compliance Officer Lead Sales
Yocha Dehe Wintun Nation Lancaster Company
Michael Johnson Harold Hagens
Director of Surveillance Manager, Stanford Mortgage Colusa Casino Resort Chico, CA
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