KIM KNOPFER
PO BOX ******
NEW YORK, NY *****
********@*****.***
EDUCATION:
PGY1 Clinical Pharmacy Residency VA, Palo Alto, California 1990-1991 Pharm.D. University of California, San Francisco School of Pharmacy 1985-1989 Pre-Pharmacy University of California, Berkeley 1983-1985 CLINICAL PHARMACY RESIDENCY ROTATIONS:
Veterans Administration, Palo Alto
Palo Alto, California
1. AMBULATORY CARE
A. Rheumatology Clinic
Discussed with patients effectiveness of medications, side effects, ordered and reviewed lab tests, made recommendations to physicians regarding patient’s medications daily and during weekly medical group meetings, presented lectures to physicians and nursing staff regarding Rheumatoid Arthritic drug therapy. B. Neurology Clinic
Initiated a position for a pharmacist as a primary care provider in a neurology clinic, produced scientific analysis proving the pharmacist’s benefit to both physicians and patients, and developed patient compliance programs. C. General Medicine Clinic
D. Anticoagulation Clinic
2. HOME BASED HEALTH CARE (SKILLED NURSING FACILITY CHART REVIEWS/ GERIATRICS/ RESPITE
3. INPATIENT ROTATIONS (GENERAL MEDICINE/DRUG INFORMATION/KINETICS/ PEDIATRICS/ INFECTIOUS DISEASE/ CRITICAL CARE
PHARMACY PRACTICE EXPERIENCE:
10/2014-1/2018 STAFF PHARMACIST
CVS Pharmacy
Manhattan,New York
Activities included all aspects of filling prescriptions with a service-oriented approach,providing immunizations, counseling, managing workflow and technicians, training new employees, inventory management, PCQ calls, and reaching performance goals on multiple CVS scorecards. 3/2012 – 9/2012 PHARMACY SERVICES SPECIALIST
VNSNY CHOICE
Manhattan, New York
Activities included providing technical, analytic and clinical support related to the management of VNSNY CHOICE pharmaceutical programs, resolve problems, serve as a clinical pharmacy resource for nursing staff with medication management questions or pharmaceutical problems, present pharmacy program as part of the new employee orientation, attend weekly rounds with physicians and nursing staff, and participated in Medicare audit. 12/2009-5/2010 PHARMACY SUPERVISOR
Lenox Hill Hospital
Manhattan, New York
Activities included reviewing schedule and daily workflow, assigning tasks to pharmacists, technicians, messengers, volunteers and students, training and supporting staff, investigating medication errors, completing incident reports and counseling appropriate employee, scheduling coverage for vacations, jury duty, sick calls and shift changes, staffing pharmacy, performance appraisals, on-call (bi-monthly), staff meeting agendas (bi-monthly), letters of completion for volunteers, completing monthly statistics for TPN’s, crash carts, robot packaging, compounded preparations, liquid oral packaging and extemporaneous injections, fixing broken medication carts and omnicells, ordering if necessary, resolving narcotic discrepancies, discussing union and HR issues, hiring, supervising fourth-year pharmacy students, handling nursing, pharmacy and hospital related issues, initiating ideas and resolutions to improve pharmacy workflow, reduce waste and ultimately loss of revenue, as well as improve pharmacy/nursing relations, assisting investigational protocols and completing any other tasks necessary. 2007-2009 STAFF PHARMACIST
Duane Reade Pharmacy
Manhattan, New York
Activities included all aspects of filling prescriptions in a busy pharmacy, counseling patients, providing excellent customer service, ordering, inventory control, managing pharmacy technicians and drug clerks as well as training pharmacy students.
2002-2005 NUTRITIONAL PHARMACIST
Willner Chemist
Manhattan, New York
Activities included providing nutritional consultations, responding to inquiries made by patients and physicians regarding herbal, homeopathic and supplement products, as well as traditional medications, compounding, dispensing prescriptions, ordering, and training intern pharmacists. 1999-2002 PHARMACIST IN CHARGE
Trans Pacific Stores
San Francisco, California
Activities included creating, developing and marketing various means to increase the volume of customers, prescriptions, sales and profits for the store, coordinating and organizing a variety of health fairs, flu clinics, and outreach programs, purchasing drugs, managing inventory, complying with legal requirements, working with insurance programs, dispensing prescriptions, providing patient consultations and creating outstanding customer- pharmacist relationships.
1997-1999 COMPOUNDING/RETAIL PHARMACIST
P.H. Pharmacy
San Francisco, California
Activities included marketing and providing Diabetes and Asthma Disease State Management Programs, establishing and marketing a Diabetes Care Center, providing extensive compounding services, dispensing prescriptions and providing thorough patient consultations. 1994-1996 DIRECTOR OF PHARMACY
Merrill’s Pharmacy
San Francisco, California
Managed 4 pharmacies for a small chain of drug stores. A. Human Resources Experience
Responsible for all matters dealing with human resources including personnel management, training, reviewing personnel performance, handling union matters, setting employees schedules, and hiring and terminating of employees including interns, clerks, technicians and pharmacists. B. Policy and Procedures
Setting and monitoring policy and procedures.
C. Insurance
Obtaining, processing and instructing personnel on insurance contracts. D. Community Outreach Programs
Addressing senior groups, providing medication consultations and lectures for seniors at local senior residences and senior centers.
E. Preceptor
Preceptor for intern and extern pharmacy students. F. Innovate New Programs to Expand Pharmacy Services and Attract Prospective Customers 1. Delivery Service 4. Contact Lens Dispensing
2. Pharmacy Library 5. Seniors Outreach Programs
3. Diabetes Care Center 6. Flu Clinics
G. Established a Diabetes Care Center
Coordinated and organized a new Diabetes Care Center, planned a Grand Opening and Diabetes Health Fair, instigated team efforts with health care providers from several Diabetes Teaching Centers to enhance patient care and stimulate and increase pharmacy sales, promoted this project thru radio, TV, and in-store advertising, and represented our companies Diabetes program at a major national Diabetes conference. H. Staff Pharmacy
I. Misc.
Set pharmacy hours, negotiated the purchase of prescription files at pharmacy closures, handle computer upgrades and purchasing, set prices for OTC and Rx merchandise, drug purchasing, inventory management, worked closely with the owner to remodel the pharmacy department, handle radio, newspaper and in-store advertising, instigate and organize new pharmacy setup, and handle all pharmacy related problems. 1994-2002 ASSOCIATE PROFESSOR OF PHARMACY
University of California, San Francisco
San Francisco, California
1991-1996 RETAIL PHARMACIST
Merrill’s Pharmacy
San Francisco, California
Activities included in taking, processing, and dispensing prescriptions in multiple stores including counseling a diverse patient population.
1992-1993 DIRECTOR OF PHARMACY
AMERICAN CARDIOLOGY CARE
San Francisco, California
Clinical Activities:
Activities included obtaining physician orders, compiling list of ancillary supplies necessary for therapy, utilizing computer system to generate reports, monitoring patient’s drug therapy and labs, discussing clinical issues, medications and lab results with Director of Nursing, providing nursing staff with IV drug dosing and calculations, calling patients to discuss their drug therapy and progress as well as going on home visits, maintaining patients charts, writing pharmacy progress notes, completing audit reports, writing case reports, researching new areas of interest to both physicians and the home care team, printing drug information handouts on cardiology related therapy for nursing staff, and pursuing projects to promote American Cardiology Care through publications as well as local and national conferences.
Management Activities:
Activities included organizing workflow between American Cardiology Care and several Critical Care America departments including pharmacy, nursing, supply pickers, patient representatives and delivery teams, ensuring compliance with pharmacy laws and regulations and required reports, and supervising administrative assistant. Reimbursement:
Responsible for completing all activities related to reimbursement. Sales/ Marketing:
Involvement in marketing the home care program to cardiologists in the Bay Area. 1990-1992 INPATIENT STAFF PHARMACIST
University of California, San Francisco Hospital
San Francisco, California
Critical Care/Transplant/ Cardiology Satellite
Activities included processing medication orders, providing drug information to physicians and nurses, monitoring drug therapy, precepting pharmacy students, attending rounds, completing MAR reviews and special projects. Unit Dose/IV Pharmacy
Activities included screening and processing medication orders including parental nutrition, narcotics and chemotherapy, supervising technicians, and providing drug information to physicians, nurses and pharmacists. 1990-1991 UNIVERSITY OF THE PACIFIC, SCHOOL OF PHARMACY VISITING CLINICAL INSTRUCTOR
Supervised a total of 12 pharmacy students through various rotations; provided daily instruction.