Assistant Portfolio Manager
Qualifications Profile
Analytical and performance-focused professional, offering broad-based experience in financial planning, problem resolution, strategies and programs implementation, and customer service. Adept at building and maintaining positive working partnerships with colleagues and various clients. Equipped with well-defined communication, problem-solving, technical, and multitasking skills; with multilingual fluency in English, Lao, and Thai.
Core Competencies
Risk Management Regulatory Compliance Client Relations
Organizational Leadership and Team Building Problem Resolution and Decision Making
Professional Experience
Bank of Texas, Fort Worth, TX
Senior Securities Sales and Support Specialist Apr 2016–Present
Senior Relationship Banker Dec 2014–Mar 2016
Provide price quotes as well as performing comparisons and trades
Prepare financial planning cases incorporating data analytics, predictive analysis and Monte Carlo as well as performance reports
Execute scaling, streamlining, and standardizing processes that mitigates time spent in resolving errors and increasing efficiency
Serve on monthly improvement committee responsible for tracking new and existing issues, progress, and resolution for all of the company’s footprint
Liaise between various stakeholders in handling expectations and fielding questions
Conduct assessment of correspondence in accordance with the know your customer (KYC) and anti-money laundering program (AML) policies
Carry out enhanced due diligence KYC screenings for new and existing customers
Complete internal audit of qualified and non-qualified investment managed accounts (IMA)
BBVA Compass, Fort Worth, TX
Senior Financial Sales Associate Sep 2012–Dec 2014
Drove significant growth of portfolio by applying proactive techniques in marketing appropriate banking, lending, and investment products and services to clients
Conducted consultative selling of all retail products to meet and surpass established individual sales goals as well as support overall banking center sales objectives
Educated new and existing clients on bank services
Leveraged the Customer Relationship Management (CRM) in managing customer contact and leads to maximize new and existing deposit relationships through cross-selling of all retail banking products
1st Convenience Bank, Fort Worth, TX
Personal Banker II Mar 2012–Sep 2012
Offered excellent financial and credit services to customers, which included consumer checking, savings accounts, and personal loans
Administered the customer portfolio as well as cross-sell products and services to businesses and individual clients
Accomplished the monthly new account production as assigned by upper management
Conducted processing of deposits and pay out funds in compliance with the procedures to accurately record all transactions and balance each day's operations
First Financial Security, Inc., Fort Worth, TX
Senior Associate Oct 2011–Sep 2012
Achieved 100% in add-on business by recommending new insurance products to customers
Provided exceptional customer service by quickly responding to concerns and resolving problems
Established and sustained long-term customer relationship for furture prospects and new business
Quickly responded to customer questions regarding insurance and calculated quotes
Education
Bachelor of Science in Information Systems
The University of Texas at Arlington, Arlington, TX
Professional Development
State of Texas
Licensed Life and Health Insurance Agent (Valid Until Jun 2018)
Financial Industry Regulatory Authority (FINRA)
Series 6 – Investment Company and Variable Contracts Products Representative Exam (IR)
Series 63 – Uniform Securities Agent State Law Examination
Series 7 – General Securities Representative Exam (GS)
Series 66 – Uniform Combined State Law Examination
Technical Skills
Microsoft Office 2013 FIS TrustDesk NetX360/Pershing
Black Diamond MoneyGuidePro TOSS