Harriet Falchick Germantown, Maryland ***** (c) 240-***-**** ac4trn@r.postjobfree.com
PROFESSIONAL SUMMARY
Receptionist/Administrative Assistant with strong organizational skills and exceptional interpersonal and communication skills. A supportive team player committed to fulfilling the organization’s goals and missions.
SKILLS
MS Word
MS Excel
Scheduling
Written Communication
Customer Service
Telephone Reception
Purchasing
Professional Experience
Randstad - Bethesda, MD September 2017 - Present
Receptionist/Administrative/File Clerk
Home Instead Senior Care February 2018 - March 2018
Front Desk Receptionist/Administrative Assistant
Answered incoming calls from a five-line phone system from caregivers to potential caregivers and new potential clients and directing them to the appropriate people in the office
Put together packet for new client service representative to have when meeting new clients
Entered On Call report into each caregiver’s profile for the day before
Scanned documents to be forward to caregivers file
Faxed documents for comptroller and mailed out invoices for payment
Seasonair, Inc January 2018
File Clerk
Working for the service department filing away service tickets into the appropriate files, made labels for new files.
Leisure World Senior Citzen Community – The Greens One property November 2017
Administrative Assistant
Worked alongside the property manager answering incoming calls from senior residence regarding issue and setting up water shut downs for resident projects and putting residents who needed exterminations on the list for exterminators.
Filing documents into to resident’s files, scheduling the elevators for when residence were either moving or out and updating residence list.
Leisure World Senior Citzen Community Medical Center October 2017 - November 2017
File Clerk
Worked with the social workers scanning patient records into the computer along with making photo copies of documents
The Lenkin Company Management - Bethesda, MD July 2002 - February 2017
Receptionist
Answered incoming calls for 25 employees from a six-line phone system
Greeted clients and vendors
Distributed correspondence via fax to 25 employees
Prepared air bills for couriers to ensure timely delivery of vital documents
Successfully coded bills for accounting department to ensure proper input and payment
Maintained a visitor’s log for six residential properties
Processed condominium payments for deposit for two properties
Mailed twice-monthly investor’s statements for 100+ investors
Assisted Lease Administrator in filing late notices, letters and insurance certificates for ten commercial properties
Craftworks - Rockville, MD November 1998 - June 2002
Receptionist
Answered incoming calls from a five-line phone system
Arranged advertisements to solicit crafters to place merchandise in twelve stores
Handled incoming and outgoing correspondence
Logged sales for all stores into Excel for invoicing and commission payments
Made travel arrangements for two sales representatives
Education
Katherine Gibbs School, Rockville, MD Certificate: Executive Secretarial Program, June 1884
Montgomery College, Rockville, MD Communications and general courses, Fall 1984
Penn Foster, Scranton, PA Certificate: Animal Care, August 2013
Volunteer work
Oldies but Goodies Cocker Spaniel Rescue June 2008 - Present
Mid-Atlantic Make-A-Wish Foundation April 1999 - Present
Mattie Stepanek King Farms Foundation August 2006 - October 2008