Corinth, TX ***** firstname.lastname@example.org
Over 16 years of experience in supply chain/ IT project management. Aggressive, results-oriented self-starter seeks a challenging career utilizing a project management background along with excellent IT awareness. Thoroughly professional in both outlook and demeanor; possesses strong work ethic. Recognized as an excellent negotiator. Easily establishes a rapport with individuals of various backgrounds, culture, and professional levels. Motivates employees to work at their highest levels to meet or exceed both organizational and individual goals.
Master of Business Administration (MBA) (Presently In Progress)
Project Management Professional (PMP) Certification (Presently In Progress)
Six Sigma Study – Six-Sigma Green Belt Certification May 2012 Bachelor of Science in Engineering Physics (E.E. and Physics), North Carolina A&T State University May 1992
•Quality Center ITUP, CMPM, MS Excel, Rally, JIRA, Visio, MS Project;
7 Habits Highly Effective People
4 Roles of Leadership
Managing Proj in Organizations
AT&T, Inc./Amdocs, Inc. Richardson, TX 5/2013 - 8/2017
Project Manager (consultant) Amdocs, Inc.
Successfully deployed a global project on time and below budget with utilizing on/offshore resources.
•Facilitated AT&T/Direct TV cross-disciplinary team to link project performance to milestones, and coordinate functional teams that address risk and project impact.
•Reduced the risks in large scale program execution, improve overall team and program performance.
•Managed issues, resources, scope, quality and implementation plan to support deliverables.
•Facilitated daily scrum meetings to review the status of the development team.
•Managed two week sprint sessions with team to ensure the goals are on-track.
•Develop the software engineering release plans and deployment schedules to move clients into AT&T billing platform utilizing SDLC methodology.
•Create metrics that aggregate into measurement, which lead to decision making activities. Using MS Project, v-look ups and pivot tables to report the project status to upper leadership.
•Responsible for leading projects as Lead Project Manager and/or Application Project Manager from inception thru warranty (Business Requirement – Deployment- Warranty)
•Develop the Develop partnership with internal and external client which allowed Amdocs to gain client confidence of quality deliverable.
•Responsible for coaching and counseling for 8+ project managers as needed.
•Responsible for managing escalations, risk, issues to support projects and/or resources.
•Interface with internal and external departments to provide status, resolve discrepancies, review and discuss project timeline.
SOUTHWEST AIRLINES, INC Dallas, TX 2/2012 – 4/2013
Project Manager (consultant)
Develop a project plan that integrate Trax Aero an M&E/MRO solution into the current airline system.
•Initiates, manages, coordinates and completes assigned projects on a two week release schedule.
•Facilitated daily defect triage meeting (DDTM) to review defects discovered during functionality testing.
•Lead and manage project development from beginning to end by defining project scope, goals and deliverables that support desired business outcomes in collaboration with management and stakeholders.
AMERICAN AIRLINES, INCORPORATED Fort Worth, TX 2/2009 – 12/2011
Senior Project – Agile Manager
Implemented a Research Equipment Test Center (RETC) for Electronic Flight Bag (EFB) equipment and other innovative IT options in the airlines industry.
•Develop multiple projects using Software Development Life Cycle (SDLC) methodology and project management principles. Continue collaborating, motivating and supporting business units and project team members.
•Develop RFP documents to select the appropriate vendor.
•Facilitated requirement-gathering meetings illustrating the use cases diagrams (UCDs) to represent the functionality of the team from a top-down perspective.
•Developed a successful working relationships with customers, vendors and ITS colleagues at all levels to maintain an open communication channels to achieve challenging goals.
•Prepared presentations for senior management using MS Office Suite (PowerPoint, Word, Excel, Access, Visio).
FLEXTRONICS, INCORPORATED Plano, TX 4/2006 – 1/2009
Commodity Project Manager (Cost Reduction Team)
Provided project strategic inputs that drove Flextronics annual commodities (hardware, PCBA, displays) cost reduction
over $1M dollars.
•Managed the integration of the VMI (vendor managed inventory) tools. I wrote business processes, policies & procedures to establish proper & timely facility, plant, & inventory audit controls to remain ISO compliant.
•Managed strategic negotiations and RFQ process, establish component-pricing agreements
with preferred suppliers.
•Administered critical details within the procure to pay process, within the tight deadlines of PMO
production to deliver timeframe.
•Communicated and implemented commodity strategies and pricing to the sites.
•Supported the development, implementation and management of site project/commodity strategies
to provide Flextronics with optimal supply assurance, pricing, flexibility, quality and delivery performance.
•Leveraged established long-term relationships in order to meet or exceed cost reduction goals.
LITTELFUSE, LP Irving, TX 4/2004 - 6/2005
Developed a comprehensive roadmap for supply chain management for Global and Regional Business Units.
•Identified, developed and consolidated high-value low cost suppliers for a global procurement process.
•Lead and supported all assigned Product and Project Team activities with functional technical
inputs and non-functional challenges. Improved delivery performance to customers.
•Measured and improved supply base performance through quality and manufacturing techniques, such as Juran,
•Created competitive assessments of assigned commodities and supply base to insure overall
value to the company and customers.
THE PROCUREMENT CENTRE Dallas, TX 2/2003 - 12/2003
•Identified and developed supply chain management professionals.
•Leveraged established long-term relationships in order to effectively meet client employment request.
JOHNSON & JOHNSON MEDICAL DIVISION Sherman, TX 8/2002 - 12/2003
Senior Packaging Buyer – (consultant)
Defined, developed and implemented supplier performance score card for quality and delivery.
•Developed and maintained relationships with tactical and strategic suppliers.
•Controlled raw materials cost increases through supplier negotiations and innovation
without compromising quality and service. Managed supplier related projects.
•Maintained a knowledge base of pricing fluctuations, market trends, technology
Changes, plus raw materials innovation.
•Established annual blanket raw material orders for the manufacturing plants and works with
the supply chain group to ensure time, delivery and supplier responsiveness.
•Initiated and implemented cost and operational improvement programs.
•Developed corrective action systems that address supplier quality and service.
AMERICAN AIRLINES, INCORPORATED Ft. Worth, Texas 3/1998 - 9/2001
Senior Commodity Manager / Project Manager
•Continuous improvement in communication between internal customers and external suppliers.
•Developed strategic partnerships with suppliers.
•Created, negotiated and implemented new pricing for structure interior parts with global suppliers.
•Owner and developer of Aircraft Programs Purchasing Interior Structures Supplier and
•Responsible for planning, scheduling and monitoring all aspects of aircraft interiors programs
for new and refurbished airplanes.
TEXAS INSTRUMENTS INCORPORATED Dallas, Texas 2/1995 - 4/1998
Photomask Procurement Specialist / Engineer / Senior Buyer
•Market expert on the semiconductor industry, particularly TI 400 + supplies base: from a business
and technical support.
•Developed the strategy and assisted with business input.
•Worldwide liaison that monitored and accomplished benchmark goals.
•Owner of business metrics ensuring cost equaled or exceeded market conditions.
Supplies Manager / Procurement Engineer
•Negotiated and implemented contracts for new and existing suppliers.
•Corporate sponsor for Supplies Quality Enhancement Team, duties include: liaison between
Corporate Services and Administrative Leadership Team, and the facilitator of bi-monthly meeting.
•Prepared department quarterly and annual financial forecast using statistical data
compiled from previous years.
•Worked closely with suppliers to implement cost saving programs throughout TI.
Thin Film Equipment Engineer DMOS IV
•Team Lead for all Chemical Vapor Deposition (CVD) equipment.
•Assisted in maintaining a high percentage of equipment availability, low defect level and
stable processing environment.
•Coordinated weekly meetings with equipment suppliers to discuss equipment concerns and challenges.
•Presented the weekly statistical reports in the Thin Film defect density meetings. Allowing the
group to determine problem areas, as well as, status of equipment modification.
ROCKWELL SPACE OPERATION COMPANY (NASA) Houston, Texas 1/1993 - 2/1995
Mission Control Flight Controller for Electrical Power Systems (EPS)
•Determined the amount of cryogenics for flight specification.
•Updated and maintained all EPS Spacelab and Orbiter schematics.
•Developed, updated and maintained Payload Integration Plan annexesa.