Castroville, TX • 830-***-**** • firstname.lastname@example.org
Senior Operations Leader
Warehouse Operations Inventory Control Process Improvement Transportation Logistics
Accomplished Senior Operations Leader with demonstrated expertise in third-party logistics, warehouse management, transportation sourcing, inventory control, and streamlining operations to improve efficiencies and service quality. Knowledgeable leader who drives key operations metrics to optimize performance and support organizational objectives. Recognized for superior work ethic and the ability to excel in fast-paced and dynamic environments. Extensive record of targeted, growth-oriented leadership and a reputation as a change agent with an accomplished track record of restructuring and revitalizing underperforming operations.
Areas of Expertise
• Operations Management • Mentoring & Leadership • Contract Negotiations
• Supplier Sourcing/Selection • Cost Control / Reduction • P&L Management
• OHSA Compliance • Continuous Improvement • Inventory Control
Bachelor of Arts (BA) in Business Administration • Baylor University Waco, TX
Dollar General 2015-Present
Outbound Repack Manager (2015-Present)
Manage a team of six direct and 140 indirect reports with accountability for the daily operations of the inbound handling of 200 daily shipments, as well as repack and outbound operations. Manage the daily throughput to constantly achieve 100% capacity.
Improved internal audit scores from 93% to 98.7% by realigning managers’ scope of responsibility, implementing direct labor metrics, and leading personal mentoring and coaching
Achieved cost reductions through efficiency improvements, safety initiatives, employee training, equipment maintenance, and improved scheduling
Key leader in the opening of a new facility, responsible for establishing standard operating procedures, designing facility layout, and organizing the repack area to optimize efficiencies
Lone Star Bakery 2013-2015
Managed all aspects of multi-site warehouse operations, including shipping/receiving, inventory, and transportation operations for two 175,000 square foot facilities. Managed a team of 300 direct and indirect reports and drove performance associated with key metrics in safety, quality, velocity, and cost.
Consolidated shipping departments, negotiated reduction in shipping rates, replaced outdated equipment, and implemented a preventive maintenance schedule
Eliminated $10,000+ in drayage fines per month by implementing truck unloading requirements
Improved inventory accuracy from 70% to 99% through implemented a weekly cycle count program and designated product aisles
Decreased inventory shortages by 20%, damages by 7%, and facilitated a 22% increase in sales through reorganizing an underutilized racking system
The Rooster Group 2006-2009 2012-2013
Distribution Center Manager (2012-2013)
Managed a $2 million P&L budget and oversaw daily operations of a team of eight direct reports in a high-volume, multiple SKU environment. Improved operational efficiencies by streamlining the unloading and order fulfillment processes and creating hourly productivity improvements with load planning.
Collaborated directly with customers, buyers, and global suppliers to streamline shipping and inventory management
Managed opening of distribution and retail operations, conducted all vendor negotiations, designed facility layout, hired staff at all levels, and managed building cost maintenance for a new 150,000 square foot facility
Successfully turned around underperforming suppliers and achieved significant improvements in the delivery of urgent products to meet client requirements
Developed KPIs, created and led training, established employee recognition programs, and cultivated a high-performing and process-driven environment
Warehouse Manager (2006-2009)
Managed inbound receiving, outbound, inventory, and transportation operations for two 150,000 square foot facilities and led a team of 150 direct and indirect reports.
Collaborated with internal and external partners to ensure service quality and delivery commitments
Achieved $150,000 yoy cost savings by better utilizing warehouse space and eliminating the need for additional storage
Successful in driving on-time delivers goals by maintaining inventory fill rates of 99% to 100%
New Breed Logistics 2010-2012
Key member of the team that opened a new 105,000 square foot facility. Supported the initial setup and staffing for a 3PL partnership with Boeing. Managed over $1.5 million in inventory and led a team of three direct and 30 indirect reports with accountability for quality and on-time delivery.
Developed processes and implemented training of team to ensure critical parts delivered in an urgent environment
Managed the inventory accuracy of 99 - 100%, a requirement for the company’s government contracts.
Develop supplier recovery plans, communicate with operations leadership, and work closely with the product group to ensure availability of materials to accommodate market demand and meet customer special requests
Developed and redesigned warehouse layout to ensure highest operational efficiency
Labatt Foods 1999-2005
Warehouse Manager (Dry & Temperature Controlled) (2003-2005)
Receiving Manager Total Warehouse (2001-2003)
Receiving Manager Freezer Warehouse (1999-2001)
Managed a $7 million budget and led a team of 7 direct and 40 indirect reports with accountability for inbound receiving operations and $1.5 million in daily inventory. Recognized for deploying continuous improvement processes which led to multiple promotions and increased responsibility during tenure.