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Customer Service Sales

Houston, TX
March 15, 2018

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Professional Summary


Work History


***** ******* *****, ** ****, TX 79925 • Cell: 915-***-**** • Consisted Dependable bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

Sales analysis


Highly competitive

Customer service

Researched sales leads

Effective leader

Efficient multi-tasker

Conflict resolution

Customer service-oriented


Quick learner

Friendly and helpful

Restaurant operations

Meeting deadlines

Kitchen Department Manager, 05/2014 to Current

McDonald's – El Paso, TX

Developed new process for employee evaluation which resulted in marked performance improvements.

Analyzed departmental documents for appropriate distribution and filing. Trained, coached and mentored staff to ensure food quality and procedures. Asisstant Manager, 01/2017 to 05/2017


Payless ShoeSource – El Paso, TX

Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.

Identified and qualified customer needs, developed sales strategies and negotiated sales. Listened attentively to client feedback and worked with product development team to introduce revolutionary service expected to sale certain items a day. Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for sales.

High School Diploma: 2015

El Dorado High School - El Paso, TX

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