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Test Management,Test Lead

Jersey City, NJ
March 15, 2018

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Sonia Bhat Mobile No: +1-347-***-**** Email -


Around 10+ Years of Industry experience as a Test Lead in Telecom, Financial Services, E-Commerce and Banking operations, with Fortune 500 companies like Bell Canada, ING bank, Rabo Bank Cap Gemini and IBM Global Business Services. Key competencies include:

Project management experience in developing and managing project plan, monitoring & controlling, capacity planning, change control and project closures activities

Solid expertise in Telecommunication, Banking and E-commerce industries.

Expertise in Manual, functional & system testing, UAT, regression & smoke testing of client/server & web-based, Java, & .Net applications

Strong expertise in all phases of SDLC and software test management: defining requirements, planning testing process, executing black and white box manual and automated, data and functionality driven test procedures, analyzing and reporting issues, discrepancies and results.

Knowledge of Bug Reporting Tools Quality Center / Rational RQM/ Test Director/ JIRA/ Rational Clear Case /Test Log /Mantis

Proficient in delivery of regular progress, status, defect, projected and actual execution, risk assessment and impact reports to the members of management and project team

Able to coordinate respectively between do Onsite/Offshore/Nearshore

Excellent communication and interpersonal skills, ability to work independently as well as part of an integrated team, Effective communicator with all levels of management, business, developers and stakeholders

Practical understanding of Oracle, RDBMS, MS SQL Server and MySQL.

Able to be a team member within Agile or Waterfall approach methodologies

Pursuing Data management and visualization certifications from Course era.


B.E Computer science (University Of Mumbai)

Professional training received in Rational Robot Performance Testing tool.


Test Management Tools: Test Log, Test Director & Quality Center, Rational QTP, Rational (RQM)

Defect Tracking Tool: IBM Rational Clear Quest, Rational Rose, Test Director & Bugzilla, Mantis, JIRA

Data Visualization Tool : Tableau, MS - Excel

Programming languages: C++, VC++, VB and HTML


IBM Global Business Services, Test Lead Jun 2010- Jan 2017

At IBM my role encompassed activities related to Testing services specializing in the field of Telecom domain. The role emphasis is on extensive experience in testing techniques, test execution, planning, resource management, functional testing, UAT support and complying with the industry best practices during execution and analysis.

OrderMax Application Test Lead Client - Bell Canada

OrderMAX application is a strategic Order Capture platform, used by Bell call centre that allows Bell to provide a single interface to its customers. The objective of this platform is to streamline and consolidate the order capture process across its 3 lines of business (Wire line, Internet, Turbo stick) for its consumer segment.

Managed a testing team of 15 resources across Canada and India; promoted the agreed best practices and their supporting documentation

Prepared Test Plan and lead the test case review process; lead defect management and analysis

Conducted status call and triage with the client to deliver project status

Managed project plan and trained New resources on the project functionality and the testing cycle utilized for detecting software defects, reporting issues with the system and verifying defect fixes

Administer and managed the quality issues in Quality Center.

Front End: J2EE, Struts, WebSphere (WSAD), Web Service, Jscript, XML

Back End: Oracle8i.

Tools : RQM, Quality Center, Rational Clear Case

Cap Gemini Consulting, Lead Test Consultant Sept 2006 – Jun 2010

ING Bank - Sophis Risqué Implementation- Test Designer Belgium

Sophis Risqué application is a front-to-back office solution enabling banks to implement straight through processing across their trading activities. Sophis has wide and real-time instrument coverage, high performance flexibility, an open and scalable architecture. In the ING group, Sophis is mainly used for derivatives and structured products trading i.e. Futures, CFD, Equity cash, Equity Swaps, Credit Swaps, and Listed Options. Sophis features data management, pricing, portfolio management and risk analysis tools.

Responsible for testing that the Back office Kernel workflow upgrade hasn’t affected the functionality.

Developed test plan & test execution; provided overall UAT support .

Participated in peer review of requirements testing related documents

Defect logging and tracking them to closure; provide self-explanatory defect description and test evidence

Describe the steps to reproduce and articulate the deviation from the requirement

Front End : Java websphere

Back End : Oracle9i

Tools : Quality Center,QTP

Albert Hein – NDAC- Test Consultant

Albert Hein is a leading name in Netherlands which is largest super market chain in NL. Albert Hein has 700 regular stores, ranging in Categories small to very large. It contains multiple applications from Different areas like logistics, STORE and HRMS. AH – NDAC is a retail domain project of Albert Heine in Netherlands consisting of 3 modules in RBAM, EMOS and PORTAL.

Lead the test design for RBAM module

Created test plan and designed high level scenarios

Reviewed test cases and provided defect management support including preparing daily test report

Conducted functional Testing and system integration testing

Highlighted key risks and issues across onsite and offshore

Front End : Java web sphere

Back End : Oracle 8i

Tools : Test Log, Mantis, Test Director

Rabobank- Central Loan Processing – Test Consultant

Rabo Bank is a leading name in Netherlands for banking services. The central Rabo Bank operates through many co-operative banks and a large number of specialized subsidiaries. In accordance to work towards the Group’s core value to generate Customer value, it decided to develop a new centralized system for the mortgage loans service Domain.

The system consists of web based front end implemented Using J2EE struts framework and Oracle 9i environment in the backend. The Testing Team was involved in independent testing of front end and back end and also Integration testing of both layers. Rational Rose Model was used as input to prepare test Cases.

Understanding CRs & determine their impacts on the product offering

Develop test conditions to be tested based on the impacts and preparing test data

Writing test cases which included database checks and executing test cases including database checks, logging & retesting defects

Environment : JSP 1.2, EJB 2.0, JMS 1.0, XML, Servlet 2.3,Sonic MQ, Java script,

Tools : Rational Clear Case, Sourceforge, Rational Administrator, Rational Test manager, Rational Rose

Reliance Industries Pvt Ltd, Test Consultant Mar 2006 – Sept 2006

Manfriday Technologies, Associate Consultant Dec 2005 – March 2006

Qualitykiosk.Com Graduate Trainee Aug 2004 - May 2005

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