Project Manager

Susana Espeleta Aquino

*** ********* ***., ***** *, Staten Island, NY 10310

Mobile No.: 646-***-****

********@*****.***

Summary of Qualifications

Almost 16 years of extensive work experience in the field of Information Technology (IT), which includes 2 years in the development of Application Systems (analysis in programming, testing and implementation), 12 years in the Configuration Management, and currently more than 1 year in the Infrastructure Support Analyst. With background of QA testing.

Possess high degree of competence in the process of handling multiple environments, Self-driven with excellent level of cooperation, team spirit, and positive interaction with the team to deliver desired output.

Work Experience

April 2013 – Aug 2014 Encora Technologies Pte. Ltd

Project Assignment: Barclays Technology Centre, Singapore

Jr. Infrastructure Support Analyst

Primary Deployment Engineer for Germany Project (Barclaycard Operation Client, Barclaycard Internet Retail & Barclaycard Mobile Gateway)

Oversee and control the release package into staging and production environments

Resolved infrastructure related issues on time and communicated with Application team any activities to be done across all platforms in support of software deployments.

Provided assistance and be a focal point for the status of Incident request and Change request for timely updates

Ability to work on multiple projects simultaneously

Good problem solving, planning and organizational skills

Environment and Tools hands-on during project:

Supporting Java and J2EE applications deployed in multi-site environment

DBMS: ORACLE 10g

Operating Systems: Windows Virtual Machine (2008), UNIX (AIX)

Tools: BMC Bladelogic Server Automation Console, Integrated Solution Console, Tivoli Workload Scheduler Console,

Winscp, Putty, Project Portfolio Management (Navigator), Service NOW and Incident Request, Hudson, Clearcase,

SVN, Sharepoint

12 September 2011 – March 2013 Encora Technologies Pte. Ltd

Project Assignment: Barclays Technology Centre, Singapore

Software Configuration Analyst

Acted as Software Configuration Control and Navigator Support

Set and tracked Software Configuration Management (SCM) metrics for all in-house developed applications across Internet, Mobile and Off-shoring Technology Centres (IMOTC) by properly evaluating the project status

Ensured action plans for SCM improvement are prepared and implemented in collaboration with the product development teams

Supported IMOTC SCM governance policies and best practices and maintain COO-Technology Operations SCM Intranet for updated policies

Worked with product development teams and tools team on SCM improvement initiatives.

Provided support in Project Portfolio Management (Navigator), Local Implementation Manager (LIM) in local end-user issues and weekly report.

Worked with Global Navigator team and Resource Management (RMDB) team on Navigator reports

Handled the creation of Project and Resource Pool Manager approve, user support and generation of weekly Delinquent Report and Missing Timesheet to Backdate.

02 January 2010 – 13 May 2011 Crown Agents (CA) (Philippines)

Project Assignment: Bureau of Internal Revenue (BIR)

Software Configuration Release Analyst

Managed the Software application releases in Electronic Taxation Information System (eTIS) BIR project.

Handled deployment in QA, Training, UAT and Production servers with Linux and Windows O.S. Platform using Oracle SOA suite

Monitored the modified files using the SVN tool for the source code version control

Managed/controlled the Database and Build release activity using JIRA Tool

Worked as part of QA team for eTIS module.

15 August 2005 – 31 December 2009 Unisys Philippines (consultant Systems Generator/ Manpower Outsourcing

Project Assignment: – Bureau of Customs (BOC)

Software Configuration and Team Lead Release

Handled the documentation and application releases from Quality Assurance to Client for an automated nationwide integration of BOC Website business process, Import and Assessment System, Export Processing, Operations Support, Enterprise Resource Planning and Customer Relationship Management System.

Created a baseline document for Database Schema using Oracle SQL.

Assigned to control the build releases, their dependencies, release notices, certifications and requests for build uploading and build testing using the Rational ClearCase version 5.0 tools for versioning control

Monitored and updated the Configuration Management Project Plan using Rational Requisite Program tools.

15 February 2005 – 15 August 2005 Provident Computer Consulting, Inc. (Kforce Philippines)

Project Assignment: American International Underwriters (AIU)

Configuration Analyst

Ensured that build releases adhere to defined standards and procedures

Reviewed and analyzed release of application builds, their dependencies, release notices, certifications and requests for build uploading, build application and build testing.

01 October 2004 – 14 February 2005 iAsia DigitalWorks, Inc. (Philippines)

Project Assignment: Aboitiz (ASMIRA)

Project Clear Case Administrator/Configuration Analyst

Handled the Configuration Management Plan implementation and setup of the Clearcase server for the project with Clearcase version (6.00) under environment Window XP with Programming Software – JAVA Eclipse and Oracle as the back-end.

Administrator of Clearcase Tool and coordinated with Development Team, QA Team and Database Administrator during the project life cycle

1 July 2003 – 30 September 2004 STRADCOM Corporation (continuation of Unisys Project)

Project Assignment: Unisys Philippines - Land Transportation Office (LTO)

Configuration Analyst/Administrator ClearCase

February 2000 – 30 June 2003 Unisys Philippines (consultant: RCG Information Technology)

Project Assignment: Land Transportation Office (LTO)

Configuration Analyst/Administrator ClearCase

Worked closely with the Development Team (Project Managers, Database Owners (DBOs) and Developers), Technical Group and Quality Control Manager all throughout the testing procedure to provide an automated nationwide integration of business processes, which include Motor Vehicle Registration, Drivers Licensing, Law Enforcement and Adjudication and Revenue Collection

Ensured completeness of all submitted work package releases (stored procedures, scripts, applications) and carry out in their respective servers whether in Quality Control (Test) Servers, Model Servers or Live Environment servers.

Prepared and monitored the Quality Control Release Form (QCRF) and Request for System Update Form (RSU) requested by the Development Team and consolidates the submitted work packages.

Coordinated with the Technical Group on the status of submitted work and informs the corresponding DBO or concern person on the status if successfully implemented.

Forwarded all submitted work packages to QC Manager for testing and receives the certified or failed work packages from the QC Manager.

Notified Development Team when errors are encountered whether in the Technical Group or QC Team.

Checked the validity of the submitted objects by the Developers before the new versions of application is built and send mails to the concern person to initiate the build. In case there is discrepancy between the list of objects and the checked-in objects, coordinate with the respective person for correction/verification.

Created guidelines in using Clear Case for the programmers to follow.

Responsible for the installation of Clear Case at programmer's pc.

Coordinated with the developers for the changes, new set-up of objects, preparation for build

Fixed problems from developers and assisting all the programmers in the usage of Clear Case (in joining a project, delivery, rebasing and merging of objects and problems encountered).

Set the access privileges/permissions for the project and responsible for creating a baseline, registering of new objects.

January 1999 – May 31, 1999 CYTRONICS INTERNATIONAL, INC. (Philippines)

In-House Project Assignment: United Coconut Planters Bank

Programmer / Document Analyst

Did testing and debugging of modules to ensure 100% error free for an automated UCPB’s Stock Transfer and Accounting System

Coded programs in the required language.

Prepared the documents such as Systems Manual and User’s Manual.

October 1998 -December 1998 CYTRONICS INTERNATIONAL, INC. (Philippines)

DEPARTMENT OF BUDGET & MANAGEMENT (DBM)

Programmer

Involved in the development of Government Manpower Information System (GMIS).

Performed system testing and debugging using Power Builder 4.0 as front-end and Sybase System 10 as back-end tools.

Prepared test data and test-coded programs to validate accuracy.

Document programs and test results according to prescribed standards.

Fulfilled user request for program changes, data extracts and special reports.

Coordinated with the user during the implementation stages of the project.

June 1998 – July 1998 CYTRONICS INTERNATIONAL, INC. (Philippines)

Project Assignment: ASIAN DEVELOPMENT BANK (ADB) (Philippines)

Technical Support

Tasked to install various applications software such as MS Office 97 and Lotus CC Mail version 6.0 to the entire bank.

15 October 1997 – 31 May 1998 CYTRONICS INTERNATIONAL, INC. (Philippines)

DEPARTMENT OF BUDGET & MANAGEMENT (DBM)

Programmer

Involved in the development of Government Manpower Information System (GMIS).

Performed system testing and debugging using Power Builder 4.0 as front-end and Sybase System 10 as back-end tools.

Prepared test data and test-coded programs to validate accuracy.

Document programs and test results according to prescribed standards.

Fulfilled user request for program changes, data extracts and special reports.

Coordinated with the user during the implementation stages of the project.

15 September 1997 – 15 October 1997 CYTRONICS INTERNATIONAL, INC. (Philippines)

INTERNATIONAL BUSINESS MACHINES (IBM) – Philippines

Programmer

Responsible for the standardization, debugging of the system and enhancement of the existing modules using Power Builder v4.0 as development tool and DB-2 as backed engine.

Did coding of report generating modules and integrating this with other modules done by programmers as specified by the system analyst.

PROFESSIONAL DEVELOPMENT

ITIL Jenkins Maven Shell scripting Java Fundamental Programming Linux Administration Introduction to ISQL Fast Tract to Sybase Visual Basic 4 PowerBuilder 5.0 Lotus Notes Advanced PowerBuilder Microsoft Frontpage HTML Programming PL/SQL Oracle Text (Oracle 6.0) Oracle Developer 2000 Oracle Web Programming Unix Rational Clear Case 4.0

SKILLS

Proficient in BMC BladeLogic Server Automation Console, Integrated Solution Console, Project Portfolio Management (Navigator), Unix, Power Builder, Rational Clear Case, Oracle SOA Suite and with knowledge in Workload Scheduler Console, Java Programming, SQLDeveloper, SVN, PVCS, ISQL, JIRA, Incident Request (SNOW), Requisite Pro Rational, Fast Tract to Sybase, Visual Basic 4, HTML Programming, SQL, Oracle Text (Oracle 6.0), Oracle Developer 2000, Oracle Web Programming. Used Rational Clear Case as source control (SCC API) and SVN interface tool in the application systems.

Activity Group: Member of Metropolitan Bible Baptist Church, Sta Ana since 1983 Philippines, former Sunday School Teacher for Street Children for 27 years.

EDUCATION

1993 – 1997 AMA Computer University, Makati City, Philippines

Bachelor of Science in Computer Science

2004 - 2007 Philippine Christian University, Manila, Philippines

Master of Education in Early Childhood (MAED), Completed the 18 units Certification of Bachelor of Education

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