John C. Mennicke **********@***.*** 770-***-**** Woodstock, GA
IT Support Specialist
Troubleshooting, Diagnose & Repair – Technical Support – Project Management
Service Delivery Management – Regional Management – Training – Logistics
SKILLS AND QUALIFICATION
Analog - Digital - Mechanical - Robotics - CPU’s - Servers - Libraries - Storage - Networks - Printers
IBM - STK/SUN - EMC/Dell - HPE
WORK EXPERIENCE
Troubleshooting (30+ years) Regional Management (4 years)
Tech Support (14 years) Instructor (2 years)
Project Management (8 years) Logistics (4 years)
Service Delivery Management (5 years) Veteran (7 years)
WORK HISTORY
CHE Consulting Sept. 2000 – Aug. 2016
IBM Product Specialist
-National Technical Support - Project Coordinator - Startup Coordinator
-Instructor - PM Scheduler - Document Control
-Regional Manager - Service Delivery Manager - Parts Usage Reporting
Summit Technology
IBM Product Specialist
-Field Service - Logistics
JCM Technology
President
-Contracting - Management - Logistics
-Accounting - Field Service
Systems and Network Consultants
Sr. Field Engineer
-Field Service - Management - Logistics
Total Technical Services
Sr. Field Engineer
- Field Service - Engineer Support - Quality Control
MILITARY BACKGROUND
United States Army – Bad Kreuznach, Germany
34K – IBM 360 Computer Repairman
United States Army – Ft. Gordon, GA
35E – Special Electronic Devices Repairman