Test Manager

Location:

Hoffman Estates, IL

Posted:

March 15, 2018

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Resume:

Sl.Kagitala - QA Manager

Email: **.********@*****.*** -Preferred Method of Contact

Professional Summary

Over 13.5 years of extensive hands-on experience in Software Quality Assurance as a QA Engineer/QA Lead/QA Manager, and was responsible for planning, executing, controlling & closure of projects across different GEO locations with hands-on experience in executing outstanding Quality Assurance Delivery of both Client-Server and Web-Based applications, working for Companies like IBM, Microsoft Corporation, Cognizant, Synova and Qualiband Technologies as a full-time employee. And one year teaching experience for Engineering Graduates. Excellent understanding of the Software Development Life Cycle (SDLC) and Software Testing like Cycle (STLC) process which includes testing methodologies such as Waterfall and Agile. Ability to quickly master new platforms, tools and concepts. Provide high quality results with strong attention to details. Organize and Lead meetings from a small to a large group. Experience in application testing within various industries: Telecom, Insurance (Auto Insurance, Life Insurance, Renters Insurance, Mortgage Insurance,Yatch and Boat Insurance), Healthcare, Retail and Banking. And experience working for US State Govt Projects.

Strong Experience in Functional and non-Functional Testing which includes– Functional Testing, Integration Testing, System Testing, Regressions Testing, GUI Testing, Mainframes Testing, XML testing, Mainframes Testing, API Testing, Smoke Testing, Web Testing, End to End Testing and User Acceptance Testing (UAT) – Manual Testing, Automation Testing, Performance Testing and Mobile Testing (Mobile Web and Mobile App).

Proficient in preparing, documenting and implementing project artifacts like SOW, Project Plan, Test Strategy, Test Plan, Test Estimation, Test Summary Reports, Knowledge Transition Plan, Risk and Mitigation Plan, Communication Plan, Metrics Plan, Resource Allocation Plan, Change Management Plan, Review Plan, Metrics and Reporting, Defect and Bug Tracking, Test Scenarios, Test Cases, Requirement Traceability Matrix, WBS, Project & Test Processes and Process documents.

Very good experience in Telecom Domain, Insurance Domain (Auto Insurance, Life Insurance, Renters Insurance, Mortgage Insurance, Yatch and Boat Insurance), Healthcare domain, Retail Domain and Banking Domain. And experience working for US State Govt client Projects.

Self-starter, goal oriented, motivator and ability to handle multiple tasks across different Geo Locations and in high pressure work environment, flexible to meet deadlines and ensure the deliverables are up to quality. Experienced in working Onsite/Offshore model engagements.

Responsible for Test Planning, Estimations, Tracking and Reporting and Closure.

Responsible to Create Test Scenarios and Test Cases and for Test Case Execution, Defect Logging and Tracking.

Performed Mobile App Testing and Mobile Web Testing (Native, Web and Hybrid -iOS, Android and Windows) for different versions in different devices and different browsers - Manually and using Perfecto Mobile in Native, Web and Hybrid apps

Performed Functional and automated Regression Tests using Unified Functional Tester (UFT), QTP and Win Runner – Preparing Automation Test Strategy, Automation Frame Work and Preparing Automation Test Scripts and Execution.

Performed Performance Testing using Load Runner

Performed API Testing with Soap Ui and Postman.

Good experience in Sanity/Smoke Testing in different environments and handling different projects, wring the scripts, execution and finding the root cause of the issues and working with different teams (Build deployment team, environment team, and test and development teams to resolve the issues on time to meet the dev and test deployment schedules.

Very good experience in Designing Test Scenarios, Test Cases (using advance techniques to find out the defects in early stages of testing life cycle) of Manual and Automated Tests based on analysis of Business Requirements, System Requirements, Technical Requirements, Use Cases, Business Rules and Design Documents, Wireframes etc.

Proficient in Analyzing System & Functional specifications, Use Cases, Business Requirements, Business rules to prepare Test Schedules

Very good experience in Quality Artifact Reviews and Review Meetings. Attended and/or organized JAD sessions with BA, Development Team, Test team and Project Management team to review BRD, FRD and Design docs and make sure they are testable and to address the requirements gaps in early stages of SDLC.

Good Experience in Preparing Test Data.

Extensive Experience in Test Execution, Logging the Defects and Tracking.

Good Experience in Defect Triaging, worked as Defect Manager and was responsible for Triaging the Production and System Testing Defects, coordinating with Development Team, Test Team, Managers, Business Analysts and client Managers who are working from different GEO locations to move the defect to different releases based on the defect priority/Severity and to make sure all the defects are addressed on time. And Planning the Break fixes, Patches and prioritizing the defects for the releases/Hotfixes.

Experience in Creating the Requirement Traceability Matrix for all Milestone Deliverables to ensure comprehensive Test Coverage of Requirements and to make sure all the Deliverables meets Acceptance Criteria.

Rich Experience in maintaining the Test Requirements, Test Scenarios and to write the Test Cases, Execution and Defect Logging/Tracking and to make sure the traceability and to generate Test Reports using Test Management and Defect Tracking Tools-Quality Center(QC), HP ALM, Test Director, Test Link, Rational Clear Quest (CQ), Product Studio, Change Synergy, Bugzilla, Trac, Microsoft Test Manager and Jira etc.

Have a very good Experience in Web Application Testing which includes Cart Functionality with different payment methods like Credit Card, Pay Pal, Pay, Account Balance and Check etc for Billing Applications.

Experience in Web Testing - Browser Compatibility Testing in Different Browsers like IE (Diff Versions), Safari, Chrome and Mozilla Fire Fox.

Excellent experience in client facing activities related to Metrics tracking and Presenting, Estimation and Reporting to the client management and to the project and project team.

Monitor the QA Deliverables and Mentor the Team Members and make sure the Quality Delivery as per the Milestone Schedules.

Coordinate with Business, Dev team, Test Teams of both Project and client teams and Business Partners to make sure he issues are addressed on time to meet the testing deadlines.

Experience in re using the assets, techniques to improved quality and to reduce time there by cost.

Expertise in SCRUM /Agile methodology and Involved in Daily Stand Up Meetings, Walkthroughs, Retrospective etc.

Good at maintaining the Change Requests/Change Controls (CR) list and updating the testing process.

Appreciate team work, motivate, mentor the team to build functional skills and for their career growth.

Provided technical trainings and mentor the team and assess the performance of the peers.

Expert Familiar with CMMI process

Ability to interact effectively with Business and Technical team members and Escalate the Issues to Client/Program Management.

Good Experience in Identifying the Testing Risks and Following up on any outstanding open test risks / issues and prepared Risk and Mitigation Plan, Issue Tracker and working with the teams to mitigate.

Experience as a Defect Manager for Production Defects and make sure all the defects are addressed on time and provide the status reports to the Stake Holders.

Co-ordinate work and Define Testing Methodologies within a structured environment.

Responsible to coordinate with offshore working from different GEO locations. To provide the Action items, Information required, train then if required, have periodic meetings with them and make sure all the

Focused on any task at hand and able to utilize existing test knowledge and experiences to come up with practical solutions and alternatives to testing processes.

Well conversant with the quality procedures which are being followed in the execution of projects.

Experience in Managing complex scenarios effectively like business risks, multiple vendor issues, code red situations etc. and customer expectations without impacting associates adversely.

Experience in working as a took admin for ALM, Quality Center and Jira tools, Resolved the issues for the team, trained different project teams/Vendor teams and Prepared Tool Step By Step Walk through Documents.

Experience in leading RBWO assignments and was responsible for the execution of the projects roadmap and manage entire project lifecycle from strategy planning to the closure.

Have experience in project management and governing the overall budget. Articulate and explain designs and constraints to stakeholders after understanding customer perspective. And to ensure on how to provide greater value to the customer. To provide the process improvement on an ongoing basis to the customer.

Created and maintained project level dashboards to enable effective project management

Experience as a spoc for Testing COE. Experience in establishing Process Improvement sessions by Working with functional area leadership to analyze, design, measure, control and improve the quality processes in the testing area also implemented testing process and prepared documents on Reusable Assets, Capturing Best Practices and Lessons Learnt, Risk and Mitigation Plans, Prepared Generic Test Plan, Issue Tracker Conducted sessions on Enhanced Static Testing, Load Runner etc.

Experience in Participating Quality Innovation and provided suggestions in QMS activities for the company/client and won awards for bridging the Requirement Gaps and Testing Technics to cut down the cost.

Helped in Indemnifying/hiring best resources by actively participating in interview panel.

EDUCATION

Master Degree- Master of Computer Applications (MCA) - Andhra University

TECHNICAL SKILL SET

Operating Systems: MS-DOS, UNIX, Windows NT 4.0/95,98,2000/XP, MAC, IOS, Android, Windows Mobile

Testing Tools: Win Runner, Knowledge of QTP, Load Runner, Perfecto, UFT, SOAP UI, Postman,

Test Management/Defect Tracking Tools: Test Director, Quality Center, Rational Clear Quest, Microsoft Test Manager, HP ALM, Change Synergy, Product Studio, Test Link, Trac, Bugzilla, Jira

Languages& Databases: VB, C, ASP, Java2.0, HTML, SQL, Mainframes

Scripting Languages: TSL, VB Script and Java Script, WSDL

Config Management Tools: VSS, SVN, Share Point.

Browsers: IE, Netscape, Safari, Chrome, Fire Fox

Data Base: Oracle 8.0, SQL Server 2003, DB2

Office Tools: MS-Word, Excel, Power Point, Adobe Acrobat

TRAININGS AND CERTIFICATIONS

Training on PMP Organized by Cognizant.

Certified in PSP/TSP (Personal Software Process/Team Software process).

Certified in KYI (Banking Domain certification)

Certified in KYI (Insurance Domain Certification)

Conducted trainings on Performance Testing at IBM.

Conducted trainings on Enhanced Static Testing Techniques at IBM.

Conducted trainings on Planning and Estimation Techniques at BM.

Conducted Training on Re Using Assets.

Certified in Project Management by IBM.

OTHER ACHIEVEMENTS

State Ranker in School.

Received awards and certification for preparing the Induction Play Book.

Technical Panel member for client visits and Member of Recruiting panel at IBM.

Won an award and a medal for Quality Innovative Ideas from IBM US Projects for bridging the requirements Gaps and the for the process improvements.

Won an award from client for the contribution in Quality Management Services improvements for the proposed process, plan and the re usability.

PROJECTS and Responsibilities:

Client: E&Y -Watson Work Bench

Role: Test Manager

Duration: Sep 2017 to till date

Tools and Technologies: ALM, JIRA

Responsibilities:

Working Lead/Defect Manager for EY

Test Plan, Test Estimation, Test Summary Reports.

Working on a typical agile project with 3 weeks sprint

Going through requirement, writing the test cases, suggesting changes in the requirements to BA

Coordinating 3 test team/test leads and make sure all the deliverables are addressed on time with quality

Provide Test Status reports in Scrum of Scrums.

Discussing testing issues and concerns for the team

Resourcing, Metrics tracking etc.

Client: Sprint

Role: Working Test Lead/QA Lead and Defect manager

Duration: June 2016 to Sep 2017

Tools and Technologies: ALM, Click IT, Jira, Postman

Responsibilities:

Working Lead for Sprint Prepaid Functional Core Team and API Team and Defect Triage Lead.

Prepared Test Plan, Test Estimation, Test Summary Reports.

Created Test Scenario design, Test Case design. And test case execution for functional and mobile testing.

Prepared Test Data for all the scenarios

Defect Reporting and Tracking

Responsible for Production Defect Management/Triaging and System Test Defects for tracking the Defect Status and coordinating with Development, Test teams of different vendor teams and the client development teams, Business Analysts, Client and Vendor Managers who are working from different GEO locations to make sure all the defects are addressed on time. And Planning the Break fixes, Patches and prioritizing the defects for the releases/Hotfixes.

Responsible for all the testing activities Functional, Regression Testing, Mobile (Web and App Testing)

Responsible for Metrics tracking and Reporting

Responsible to coordinate offshore and onsite client and vendor teams as part of Defect Triaging.

Responsible to plan the releases talking to BA and the management as part of Defect Management for production defects.

Responsible for Defect management, making sure to get the updates from the dev, test and BAs and make sure to close the defect as per the time lines and responsible to take decision if the defect needs to be deferred to next release, or Change control is needed or hot fix is needed etc.

Mobile Testing Mobile App Testing-Native, Web and Hybrid-iOS, Android Windows and Web OS- Mobile Testing Device Testing -Tables, IOS, Android Devices -Different Versions.

Web Application Testing for Sprint.com, Boostmobile.com and Virgin Mobile.com sites which includes Cart Functionality with different payment methods like Credit Card, Pay Pal, Pay and Account Balance etc.,

Web Testing- Browser Compatibility Testing on IE (Diff Versions), Safari, Firefox and Chrome.

Responsible to Work with the QA teams to identify bottlenecks or issues, and to identify the root cause and to develop solutions to resolve them across different locations.

Responsible for Testing Artifacts Design and Maintenance and Execution.

Working in Agile Projects (test scenarios, test data, test cases) Responsible from QA team in the Scrum meetings.

Responsible for Functional Testing, System Testing, Regression Testing and Mobile Testing and Browser Compatibility Testing.

Responsible for Test Planning, Estimations, Tracking and status reporting

Responsible for Identifying the Testing Risks and Following up on any outstanding open test risks / issues and prepared Risk and Mitigation Plan, Issue Tracker and working with the teams to mitigate.

Coordinate with Business, Development team, managers and test teams of different Vendor teams and the client team and make sure to deliver the quality product on the scheduled time.

Responsible for Estimation, Metrics tracking and Reporting and make sure all the deliverables are addressed and delivered on time as per schedules.

Working on Mule Soft API testing using Soap UI and Postman

Trained the resources with Jira tool and handling the issues if they have any with Jira.

Generating different reports in Jira to provide client management.

Identifying the Testing Risks and Following up on any outstanding open test risks / issues and prepared Risk and Mitigation Plan, Issue Tracker and working with the teams to mitigate.

Responsible to provide support for production deployments and Sanity and regression test in production.

As part of work Hand over transition from other teams to my team, make sure all the deliverables are received from those teams before they leave and providing the estimations for that work, resource allocation and tracking the work (test cases, stories and defects).

Client: Amica Mutual Insurance

Roles: Test Lead/QA Lead and Defect Manager

Duration: Oct 2014 to May 2016

Tools and Technologies: UFT, ALM, Clear Quest (CQ), Perfecto Mobile

Responsibilities:

Responsible for Lead Smoke Testing (Manual /Automation) for all the projects like Policy Center, Billing Center, Claim Center and Home Owners Insurance and Remaining Lines for Renters insurance, Mortgage Insurance,Yatch and Boat Insurance),Auto insurance in different environments

Responsible for Production Defect Manager-For managing Prod defects- tracking the defect status and coordinating with Development, Test team and Client managers and Business Analysts and prioritize the defects for different releases/Hot fixes based on the issue and making sure the issues are addressed on time. .

Responsible for gathering Metrics and Reporting

Sanity/Smoke Testing in different environments and handling different projects, wring the scripts, execution and finding the root cause of the issues and working with different teams (Build deployment team, environment team, and test and development teams to resolve the issues on time to meet the dev and test deployment schedules.

Web Application Testing on Amica.com site which Includes Billing Center Validations with different payment methods like Credit Card, Pay Pal, Pay from Account Balance (Cash) and Check etc.

Working on Mobile Testing (Native, Web and Hybrid) Mobile App Testing (iOS, Android Windows and Web OS) and Mobile Testing Device Testing (Tables, IOS, Android devices)) for different versions.

Web Testing-Browser Compatibility Testing-IE (Dff Versions), Safari, Fire Fox and Chrome

Responsible to Work with the QA teams to identify bottlenecks or issues, and to identify the root cause and to develop solutions to resolve them.

Worked on Mobile App and Web testing for IOS and Android for different devices for different testing like functional, compatibility and regression testing.

Created and maintained project level dashboards to enable effective project management

Metrics tracking and Presenting, Estimation and Reporting to the client management and to the project and project team(s).

Organized Reviews and Review Meetings, JAD sessions with BA, Development team, Test team and Project Management team to review BRD, FRD and Design docs and make sure they are testable and to address the requirements gaps.

Responsible to coordinate offshore and onsite client and vendor teams as part of Defect Triaging.

Responsible to plan the releases talking to BA and the management as part of Defect Management for production defects.

Prepared Some Test Scripts using UFT

Prepared Test Data for all the scenarios

Responsible for Test Planning, Estimations, Tracking and status reporting

Responsible Identifying the Testing Risks and Following up on any outstanding open test risks / issues and prepared Risk and Mitigation Plan, Issue Tracker and working with the teams to mitigate.

Client: NY DOL.

Roles: QA Engineer/Test Engineer

Duration: Dec 2013 to Sep 2014

Tools and Technologies: Clear Quest (CQ), VSS, HP ALM, Sprinter, IBM Rational Functional Tester, HP UFT.

Responsibilities

• Reviewed Test Plan and suggested changes to the plan

Prepared Test Estimation, Test Summary Reports,

Scenarios and Test Case Design and Execution. Log the Defects and Tracking

Prepared Test Data for all the scenarios

Done Functional and Regression Testing.

• Responsible for Metrics Gathering and Reporting

• Coordinating with Business Analyst for Bridging Requirement Gaps.

• Following up on any outstanding open test risks / issues and prepared Risk and Mitigation Plan, Issue Tracker.

Responsible for Test Planning, Estimations, Tracking and status reporting

Responsible for defect Triaging and prioritizing the defects and making sure the defects are address on

Time and move the defects to different releases based on the defect priority.

Reporting to senior managers on progress and issues.

Responsible for Test Planning, Estimations, Tracking and status reporting

Responsible for handling issues and risks and prepared risks and mitigation plans.

• Identify test approaches that optimize the delivery schedule.

• Responsible for Providing Estimation

• Involved in Test Automation Using UFT and worked on ALM as Test Management tool and

Created automation frame work.

Prepared Test Scripts Using UFT and executing the Scripts and Log the Defects

• Spoc for testing COE.

Responsible for Identifying the Testing Risks and Following up on any outstanding open test risks / issues

and prepared Risk and Mitigation Plan, Issue Tracker and working with the teams to mitigate.

Prepared Process Documents for Quality Management Center as part of that prepared Test Process

Templates and Prepared Generic Test Plan which can be used across any project with Minimal

Modifications .

• Suggested, trained and Implemented Re Usable asset concept for manual and Automation Test (reusable components) Process to reduce Design, development, Maintenance and Execution Time.

• Identified Process Improvement Areas, Provided Innovative Ideas for Bridging Requirement Gaps and own an award and a medal from IBM

Client: State Farm

Roles: Quality Assurance Lead/Test Lead and QA Manager

Duration: March 2012 to Dec 2013

Tools and Technologies: Test Link, Trac, Load Runner, QTP, Splunk, Perfect Mobile, VSS, Test Link, TRAC, Load Runner, Perfecto, a designer

Responsibilities

•Worked as a Test Manager and Test Lead in Different Projects and was responsible for Responsible for Test Planning, Estimations, Tracking and Reporting and Closure.

•Prepared SOW, Project Plan, Test Strategy, Test Plan, Test Estimation, Test Summary Reports, Knowledge Transition Plan, Risk and Mitigation Plan, Communication Plan, Metrics Plan, Resource Allocation Plan, Change Management Plan, Review Plan, Metrics and Reporting, Defect and Bug Tracking, Test Scenarios, Test Cases, Requirement Traceability Matrix, WBS, Project & Test Processes and Process documents.

•Developed and executed test plans and related activities

•Managed tests and identified all associated risks in test processes, created risks and mitigation Plan

•Coordinated with offshore and Onsite individual development, Client and IBM Test Team, IBM and Client Management.

•Experience in Auto insurance, Renters Insurance, Mortgage Insurance and Life Insurance.

•Responsible for defect Triaging and prioritizing the defects and making sure the defects are address on time and move the defects to different releases based on the defect priority. Coordinating with different teams and make sure the defects are addressed on time.

•Responsible for the mile stone deliverables like Test Plan, Functional Test Cases, Test Coverage Matrix, Regression Test cases, Non-Functional Test Cases, UAT Test Cases, Automation Scripts, Performance Scripts, Test Summary Reports, Knowledge Transition Plan.

•Done Functional Testing, System Testing, Regression Testing, Mobile Testing, Browser Compatibility Testing, Destructive and Fail Over Testing, Integration Testing, End -End Testing, Automation Testing, Performance Testing and UAT Testing Support.

•Responsible to have mile stones meets acceptance criteria by having recurring check point meeting, periodic status reporting, schedule and track the progress of the deliverables by contacting offshore leads, managers, onsite IBM and client leads and managers.

•Reviewed all the milestone deliverables, provided review comments.

•Partnered and developed schedules for user acceptance tests

•Determined test plans (Functional, Non-Functional, Automation, Performance, Mobile and end to end) and test scripts and developed test schedules.

•Analyzed complex data and performed regression tests

•Monitored tests and ensured its compliance with all company standards and policies.

•Analyzed the Business Requirements and prepared Testing Estimations

•Worked on Mobile Testing –Native, Web and Hybrid - iOS, Android Windows and Web OS) for different versions in different devices and for different browsers of Functionality testing, compatibility testing and regression testing of the mobile application

•Involved in Business Requirement walkthroughs right from the beginning of the project

•Involved in Project status and tracking meetings with clients

•Worked with Developers and System Analysts for identifying and resolving Defect and issues through

•Responsible to handle Defect triage meetings

•Responsible to coordinate offshore and onsite client and vendor teams as part of Defect Triaging.

•Responsible to plan the releases talking to BA and the management as part of Defect Management for production defects.

•Responsible for Defect management, making sure to get the updates from the dev, test and BAs and make sure to close the defect as per the time lines and responsible to take decision if the defect needs to be deferred to next release, or Change control is needed or hot fix is needed etc.

•Done web testing and the mobile testing.

•Followed testing processes and approaches according to State Farm Standards

•Following up on any outstanding open test risks / issues and prepared Risk and Mitigation Plan, Issue Tracker.

•Responsible to coordinate with offshore working from different GEO locations. To provide the Action items, Information required, train then if required, have periodic meetings with them and make sure all the

•Involved in preparing Requirement Test Coverage Matrix for all the deliverables

•Created and tested testing scenarios and test cases for the business and technical requirements.

• Reviewed and Executed Mobile Test cases using Perfecto mobile in different browsers, operating systems and devices.

•Participated in Walkthrough, Review meetings and Weekly Status Reporting.

•Analyzed training needs for the team, conducted knowledge transition sessions.

•Researched and identified a concept called PLATFORM in test link and proposed, transitioned the concept to State Farm and IBM teams, implemented the same in all the projects.

•Created Test case/scenarios Review Plan, Participated in review meetings with Client Test team and Business Analyst teams.

•Responsible for tracking execution progress, to implement defect management process and was tracking to make sure defect was closed based on the severity.

•Establishing and enforcing the use of the project’s Change Control process.

•Ensures that quality guidelines and recommendations are met.

•Identified problems and implement solutions.

•Maintained, published a Query Log and ensured all the queries were addressed and closed.

•Identify Test Readiness - Deployment, Test Schedule, Test Environment etc.

•Test Scenarios and Test Case design and Execution. Logging the Defects and Tracking

•Identify test data requirement, Obtain Test Scenario/ Test Case sign off from the Application Team

•Identify, coordinate and Obtain Access requirements for Application/Tools/DB instances/Project Repositories etc.

•Involved in Change Control Process with Project Manager, provided test estimates for the change

•Organized the status meetings and circulated the Status Report (Daily, Weekly etc.) to the stakeholders

•Analyze all the DCs and prepared an Induction Play Book for release testing team on all the project activities starting from new joiner’s checklist, about state farm, CDE, ICP/TP, Tools, Test process, Defect management, communication, environments, reporting, scenarios and Customer experience test, Test case design process at state farm etc.

•Created Change Request forms

•Prepared a document on each DC in State Farm and its functioning at system testing level and release testing scope in phase 0 and this document is a living document and appended with each DC scope.

•As part of testing COE, implemented Process improvements.

•Conducted training on State Farm Process and tools.

•Created SOD document

•Prepared Test Data for all the scenarios

Client: Sun Trust Bank

Roles: Test Lead/QA Lead and Test Engineer.

Duration: Nov 2010 to Mar 2012

Tools and Technologies: Mainframes, DB2, Quality Center (QC), Load Runner, Quality Center, Bugzilla,

VSS

Responsibilities

• Analyzed the Business Requirements and prepared Testing Estimations

•Prepared SOW, Project Plan, Test Strategy, Test Plan, Test Estimation, Test Summary Reports,

•Responsible for Test Planning, Estimations, Tracking and status reporting and closure.

• Worked as Test manager for these 4 projects in SunTrust Account in Deposits project, Deposits

transformation phase 3 etc and worked on billing and payments area.

• Involved in Project status and tracking meetings with clients

• Worked with Developers and System

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