ISHA GHEEK

952-***-****

ac4tmn@r.postjobfree.com

TECHNICAL EXPERTISE

●7+ years of experience in in Project Management, Business Analysis & Testing with hands on in Client Server, Web applications and Data Warehouse application testing.

●Extensive experience in Test Strategy, Master Test Plans, Test Case writing techniques, Requirement traceability Matrix.

●Experience in Defining Test plan Scoping, Test Estimation, Regression tests, Experience in Testing - Upgrades and Platform migration projects.

●Focus on Total Quality Management, Digital Merchandising and IT Infrastructure domains with a budget range of $2 to $7 million for global fortune 500 companies

●As a Project Manager proven track record of working on a variety of enterprise applications and problems and have led large teams to consult, plan and execute complex programs with deep understanding of Agile, SCRUM,iteration and waterfall methodologies.

●Capable in prototyping documents, models and attributes for consistency, completeness and risk minimization.

●Helping customers improve their revenue and meet business objectives across industries.

●Expertise in independent understanding, documenting, tracking the business needs, training the end user throughout the System Development Life Cycle (SDLC).

●Use Cases using MS-Visio thus defining the Business Process Model and preparing complex functional requirement documents.

●Hands on experience with writing User Stories in Agile Environment.

●Good knowledge of creating SQL Queries for Data Validation and Data Integration.

●Excellent analytical, interpersonal and communicational skills those are required to effectively work in the field of software quality assurance and testing.

●Defects tracking prioritize outstanding defects in reporting system. Coordinate between development team and the management team to resolve any conflicts/defects in terms of requirements

●Strong business acumen, expert excel spreadsheet user, excellent communication, great interpersonal skill, open/flexible

●Strong trouble shooting skills in networking and operating system.

●Excellent multitasking ability and ability to work under tight deadlines.

WORK EXPERIENCE

Employer- Jersey Tech Partners

Project – Bed Bath & Beyond

Work Location: Minneapolis, MN

Project Manager/Sr. Business Analyst Oct 2013 – Till Date

Description of Project: Conversion and Integration

The overall purpose of this project is to create a platform to help reduce time to market, increase productivity, reduce operating costs, and build a solid foundation for growth by replacing the current Lotus Notes Item Entry system with a new Product Data Master (PDM) system. In addition, improve visibility and ease of offering products across multiple concepts by creating a single repository which houses “enterprise” product data, which is fed to JDA and other downstream systems.

●Project Manager for directly managing 30 resources and project execution (Scope management, weekly status communication, project plan, forecast and budget management, risk management etc.) of technology projects with a budget of $7M per year.

●Coordinated with PMOs, Corporate QA team, Internal QAs and Business owners at various stage of the project to ensure quality of the product & service is never compromised due to constraints of time and cost.

●Managed testing of multiple applications in conjunction, i.e STEP, vendor portal, Product Data Master, Product enrichment tool

●Coordinated with Solution Architects, Developers, Product enrichment team (content and creative team) at various stage of the project to have seamless delivery of the product and application to Business users.

●Managed complex integrations initiative to replace existing Item Entry System with robust Product Data Master Application (for Bed Bath vendors to create and update products).

●Facilitated transformation and adoption of agile practices by being Scrum Master with 25 direct reports (comprising of Business Analysts, Architects, Tech leads, and Developers, Testers and Dev Ops resources).

●Commenced Scrum ceremonies of daily stand-ups, sprint planning, sprint retrospective and backlog grooming with product owner.

●Managed and guided offshore development team as well several third party vendors throughout project.

●Gather test data requirements from business users in the form of Business use cases, BRDs, and Business Process Flows and translate them into Test use cases for smoke, regression and functional testing

●Prepare Traceability Matrix for Business, Functional and test requirements to provide the test coverage and impact analysis.

●Documented business workflows for the stakeholder review.

●Assisted client in development of business and data requirements, including identification of opportunities for improvement and optimization of business processes

●Identifying risks involved with the functioning of enterprises and providing advice regarding risk mitigation, best practices, operations cost reduction, and business development

●Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly

●Developed detailed Test plans (scope, testing methodology, effort and schedule) including goals, risks, and resource allocation.

●Expertise in E-Commerce in retail environment like Merchandising, Store operations, Order Management, Supply Chain, Vendor Hierarchy, Binning Hierarchy, Warehouse Management

●Follow all the processes and guidelines defined for the project during the creation of all the deliverables listed above.

Tools and Products: MS Project, JIRA, RM Track, MS SharePoint, MSOffice/Visio/Excel/Access/PowerPoint

Achievements:

●Successfully Led teams onshore and offshore

●Moved between agile and waterfall approaches depending on client goals, created detailed project road map, plans, milestones, schedules and work breakdown structures, and achieving 98% schedule adherence.

●Ensured defect-free releases through careful planning, testing and QA efforts

●Automated 30 % test cases thereby reducing the test cycle

Project - CVS Caremark

Work Location: Gurgaon, India

Sr. Business Analyst Apr 2009 – Jul 2010

Description of Project:

CVS Caremark is one of the leading providers of Prescription benefit services in the United States, taking care of millions of plan participants. Project is about regression testing for all types of applications used throughout CVS Caremark.

●Coordinated with the QA Lead to facilitate the gathering and documenting of test objectives and requirements for input into Strategy and Design approach.

●Defined business requirements and functional specs for data cleansing

●Created comprehensive test plan for data cleansing using HP Quality Center

●Created user stores and worked with Agile team to break down stories to tasks

●Provided proactive and accurate cost analysis and sound business advice to strengthen the decision making process.

●Coordinated process for test phases including User Acceptance Test (UAT).

●Assisted client in developing content and training materials, recommended enhancements, and identified new business requirements.

●Created and maintained Control Plan and reviewed it with the Business owners.

●Coach, mentor, and motivate team members, influencing them to take positive action and accountability for assigned work.

●Review requirements, specifications, user documentation, help files, and other project documentation to assure quality of the products and tests to be developed.

●Work closely with developers, and product engineering team to specify detailed requirements.

●Followed Agile SCRUM methodology throughout the deliverables and switched roles between solutions architect, developer and product owner

●Actively involved in Bi-Weekly Iteration Planning & provide accurate task estimates for assigned User Stories.

●Making performance and process improvement recommendations as needed.

●Created test project status reports and metrics.

●Designed and implemented basic SQL queries for QA testing and report / data validation

Tools and Products: MS Project, HP Quality Center, Version One, MS SharePoint, MSOffice/Excel/Access/PowerPoint, ORACLE, My SQL

Achievements:

●Awarded Top Talent Award in Unit for 2009.

Project – EPC Works

Work Location: Gurgaon, India

Business Analyst Jan 2007 – Mar 2009

Description of Project:

EPC Works (Engineering Procurement & Construction) is Bechtel’s standard software for end-to-end testing of monitoring, Tracking Equipment and Material and Reporting activities at job sites. It is sponsored by the Construction functional group and is designed specifically for enhancing the Construction and Start-up work processes. It is based on client-server technology, designed to run in a network environment. It allows multiple users to connect to a database on the server and share data.

●Review application requirements, functional and design specifications to determine and prepare test scenarios.

●Worked with Development team members to understand testing objectives and ensure that problems are resolved in a timely and efficient manner.

●Design test plan to increase and speed up the productivity.

●Prepare Reusable functions, which improve the robustness, re-usability, and maintainability of the test plans.

●Worked with team in configuring scenarios and set up the monitors to capture the performance of the Application servers, Web servers and Database servers.

●Analyzed test results - traced and troubleshoot performance bottlenecks.

●Providing assistance in design and development of test across various projects.

●Work independently and pro-actively in tracking and reporting issues, created use cases and validated the business processes for each process, website use cases and e-commerce scenarios

●Defining and managing the scope of Business Systems projects and assist in providing overload/traditional query results for processes, e-commerce methods and website interaction with Share-point, SQL and other tools

●Created complex queries using ORACLE & SQL – Inner join, outer join, functions, union, etc.

Tools and Products: MS Project, Test Director, MS SharePoint, MSOffice/Excel/Access/PowerPoint, ORACLE, My SQL

EDUCATION

Bachelor of Commerce

University - Panjab University

Major - Business Management

Years - 2002-2005

Post Graduate Diploma in Business Administration (PGDBA)

Business School - Symbiosis Centre for Distant Learning

Specialization - Human Resource Management

Years - 2006-2008

Course/Workshops

1.Name: C# & .Net

Location: NIIT Technologies

2.Name: SDLC, SQL, VB, HTML,XML

Location: CAD Home

Contact this candidate