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Manager Customer Service

Winston-Salem, NC
March 15, 2018

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David R. Smith, Jr.

**** ******* ***** **.

Pfafftown, N.C. 27040 336-***-****

Objective: To obtain a position within the company structure that will provide optimal utilization of my

education, experience, computer and customer service skills.

Highlights of Qualifations:

Strong management skills, experienced team player, consistent, responsible, dependable, focused and hardworking.

Computer skills: Microsoft Word, Excel, PowerPoint, Access, Publisher and Keyboarding.

Adapted to diverse personalities in the workplace.

Professional demeanor, will-organized, detail oriented, reliable and efficient.

Related Experience:

Management duties included personnel, budget preparation, inventory control, housekeeping and training employees.

Customers service experience including personal interaction with customers.

Responsible for maintain high standards of quality products.

Education: Forsyth Technical Community College Winston-Salem, N.C

Office Technology Certification 220 Hours 2008

Additional Courses in Blueprinting,

Measuring Instruments and Team Building 1998

Winston-Salem State University Winston- Salem, N.C

B.A. in Business Administration 1988

Parkland Senior High School Winston-Salem, N.C

Diploma 1981

Employment History:

R.J. Reynolds Tobacco Co. Winston-Salem, N.C

(X2, X700) Packer Operator 2000 to 2016

Brookstown Inn Winston-Salem, N. C

Concierge 1999 to 2000

Paragon Food Center Winston-Salem, N.C

Assistance Manager 1997 to 1999

Westinghouse Electric Corporation Rural Hall, N.C

Parallel Blade Operator 1996 to 1997

Winn-Dixie Winston-Salem, N.C

Co-Manager 1993 to 1996

Store Manager 1992 to 1993

Meat Cutter 1981 to 1987

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