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Bilingual Spanish/English, Customer Service Management, Food Services

Fort Smith, AR
March 15, 2018

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Amanda Martinez

**** ********* ****

Fort Smith, AR 72901


Hello thank you for choosing my resume I would like to introduce myself as a motivated fast pace worker that works great with others.

I enjoy learning new things,and I'm always up for a challenge.

I have a lot of experience with Retail and Restaurants. I have experience in Customer Service Management,Cashier,Money Service, Customer Service, Stocking.

In restaurants I have worked in the grill area preparing food, assembling food, cooking food,

taking orders from customers, delivery of the product to customer, and handling money at register.

I'm willing to relocate for a better career opportunity.

I am Authorized to work in the US for any employer.



Columbus Ohio(transfer)Fort Smith, Arkansas

10/11/2014 to 7/26/2017

*Deli Associate:

Cook all hot food using deep fryers,cooking all foods to satisfy company policy temperature regulations. replacing food in a timely manner, roasting Rotisserie chickens till temp, slicing lunch meat products and cheese products as desired by customers.

Cleaning and Sanitizing deli at the end of my shift. Making sure all cold foods were stored properly. Preparing all cold food for next business day . Washing dishes, filtering fryer and disassembling Rotisserie And cleaning all parts.

Down stacking product In freezer and cooler.

*Money Center Cashier


Transactions dealing with sending and receiving money from all over the world with money gram and sending money anywhere in the USA with Walmart to Walmart.

I used bill pay service through Money Gram which was used to pay utility bills,car notes,with a check free service or express payment service. I loaded money cards and unloaded cards aswell. Answered phones concerning the money

center. I also cashed checks.


I learned to deal with all sorts of customers and improve my patience and customer service skills, and how

to move and work independently in a very fast pace work environment.

Skills Used:

I used my bilingual skills with my Spanish speaking customers. I used my communication and some

computer skills.Learned to deal with tierd,grumpy,irrational,customers in a professional manner helping their day go by a little easier.

*Cashier/Customer Service


My job is to ring up all my customers merchandise using a conveyor belt and scanning items with a hand scanner to accept payment of cash,check, or debit,credit transactions. Maintaining a clean work environment.

*Customer Service Manager

Managed front of the store to make sure everything ran smoothly Monitored lines made cash loans/withdrawals for the registers and did cash pickups at the end of the night. ran money to registers in need of change. Did audits on registers.

Responsible for sending people on their breaks and lunches. Dealt with customers concerns and questions.

And provided the best customer service I could provide.

*Spanish/English Translator



I helped those who couldn't speak,read,or write the English language with paperwork,translating over the phone or even Dr. Appointments,School conferences, ect.


I learned how to make new foods, and how long food stays fresh. How to use a meat and cheese slicer. I also learned to give excellent customer service even under the most hectic time. And to keep a permanent smile.



adult education - Fort Smith, AR

2011 to 2011


Bilingual Spanish/English

Thank you for taking the time to review my resume looking foward to working with you in the near future.

Amanda Martinez

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