Bhavika Patel

Ph #: 267-***-****

Email: ac4tk7@r.postjobfree.com

Professional Experience:

Exelon, Constellation Energy Group, Baltimore, MD May 2017 – Dec 2017

Technical Analyst, IT

Responsibilities:

•Technical Support T3P (Third Party Payment tool), System Support managing brokers commissions and invoicing.

•Created weekly report from ticketing system to facilities discussion with business stakeholders to resolve bugs and future prioritize enhancements.

•Responsible to support service desk took for T3P, which is which uses a ticket-based service environment to support applications, websites, and APIs currently in production.

•Investigated feeds and SSIS packages from various upstream systems to resolve a variety of data issues in SQL server.

•Adhere to strict change management policies by leveraging existing ticketing system and best practice establish by company.

•Modify, Create and Deploy SSIS packages for support and enhancement of T3P system.

•Modify Existing WCF web service and wrote C# script in support of data integrators for T3P.

•Proactively introduce recommendation of data accuracy quality and process efficiency.

•Work with business partners and DBA support to manage lower tiers of T3P environment and refresh schedule.

Exelon, Constellation Energy Group, Baltimore, MD July 2016 – May 2017

Retail Support Operational Analyst

Responsibilities:

•Collaborated with a team of 10-15 people to maintain the company's Retail Energy websites and Services.

•Worked with System Administrators to execute both manual and automated code deployment through environments.

•Learned the team's standards for branching and merging of code within source control (TFS)

•Created complex SQL scripts to repair data in the production database.

•Followed proper change management procedures for maintaining a secure environment.

•Participated in monthly migrations of code using a shared playbook of code changes.

Exelon, Constellation Energy Group, Baltimore, MD June 2016 – July 2016

Analyst IT

Responsibilities:

As a new hire worked on special project Curve Manager management system to restore a LDAP authentication issue using Active Directory Service.

Child’s Dream Foundation, Thailand July 2015 – May 2016

ASP.NET Developer,

•Developed ASP.NET web application for mobile screens as volunteer developer

• Helping organization to develop screens for payment approvals, contact listing and searching, and login functionality. This automates the process authentication, so that the user does not have to request application access.

Academic Projects: Temple University Philadelphia

eCooking Recipes January 2015 – May 2015

Project Description: Developing online food recipe portal where different users can post their food recipe.

Technologies Used: ASP.NET, C#.NET, MySQL, HTML5, CSS3, and jQuery.

Spelling Bee August 2015 – December 2015

Project Description: Developing responsive web application where users can register on the portal and play spelling bee.

Technologies Used: PHP, MySQL, HTML5, CSS3, jQuery, and jQuery Mobile.

Temple Football Website August 2014– December 2015

Project Description: Maintained Temple Football website which includes fan registration, products, and online store for Temple Football merchandise.

Technologies Used: JSP, MySQL, HTML5, CSS3, and JavaScript.

Wizard Temple University June 2014 – August 2014

Project Description - Created a web application to track student’s data for Temple Administrator.

Technologies Used: PHP, MySQL, HTML5, CSS3, and jQuery.

Online shopping Temple University January 2014 May 2014

Project Description - Developed online shopping web application for Customer registration, and view/add/remove products in shopping cart.

Technologies Used: PHP, MySQL, HTML5, CSS3, and jQuery.

Education:

Temple University, College of Science & Technology Philadelphia, PA Bachelor of Science, Graduation: May 2015

Major: Computer Science, GPA: 3.5, Deans List

Community College of Philadelphia Philadelphia, PA

Associate of Science in Computer Science, May 2013

GPA: 3.73, Honor List

Technical Skills:

Languages & Technology: ASP.NET, C#.NET, HTML5, CSS3, JavaScript, JQuery, Bootstrap, Java, PHP, JSP, JQuery Mobile, Entity Framework, SSIS

Framework: .NET Framework 4.5

Database: Oracle, SQL Server, MySQL

Software: MS Visual Studio 2010/2012/2013/2015/2017, Dreamweaver, NetBeans, Microsoft Office, SQL Developer

Platform: Windows 8, Macintosh OS, Linux

Coursework Completed:

- Advanced Web Programming (ASP.NET, C#.NET, HTML5, CSS3, JavaScript, JQuery, MySQL, PHP, JSP)

- Mobile Application Development (Android Studio, Java, PhoneGap)

- Database Management System (PL/SQL, Oracle) - Computer Science Java I

- Data Structure and Algorithms - Computer Science Java II

- Introduction to Computer Organization - Introduction to Web Programming

- Computer Systems and Low-Level Programming (C and Assembly)

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